Authenticator

Install failed

Bug #1567332 reported by kunonin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Authenticator
Expired
Undecided
Unassigned
unity-scope-click (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

After reinstalling my Ubuntu Touch (OTA 9.1) in a Nexus 4, I can't install Authenticator.

I get an error:

Download Error
Download or install failed. Please try again.

Other apps install fine. Is there any log I can read and/or upload?

See original description
kunonin (hector-castejon)
description: updated
description: updated
Revision history for this message
Michael Zanetti (mzanetti) wrote :

Adding unity-scope-click as installing an app should really care about the app's content.

affects: unity-scope-click → unity-scope-click (Ubuntu)
Revision history for this message
Michael Zanetti (mzanetti) wrote :

That should've been: installing an app should really *not* care about the app's content

Revision history for this message
Polowonix (marco-macht) wrote :

I can confirm this bug in OTA 9.1 after reflashing Ubuntu Touch on my BQ Aquaris e4.5. After the upgrade to OTA 10 I've installed this app without any problems. For me it is fixed, but I doesn't know if it fixed for people which flash OTA 10 to their device (and not upgrade from OTA 9.1 to OTA 10).

Revision history for this message
dobey (dobey) wrote :

Can you attach the files ~/.cache/upstart/scope-registry.log and ~/.cache/ubuntu-download-manager/ubuntu-download-manager.INFO (and .ERROR and .WARNING if they exist), when this occurs, please?

Changed in unity-scope-click (Ubuntu):
status: New → Incomplete
Revision history for this message
kunonin (hector-castejon) wrote :

Sorry, I can't. OTA 10 was released yesterday for Nexus 4 and while updating the phone was completely wiped. So I don't have the old logs anymore. And in OTA 10 it installs fine.

Revision history for this message
dobey (dobey) wrote :

I'm inclined to say this is already fixed, if nobody can recreate it on the latest images.

Changed in unity-scope-click (Ubuntu):
status: Incomplete → New
status: New → Incomplete
Michael Zanetti (mzanetti)
Changed in authenticator:
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for unity-scope-click (Ubuntu) because there has been no activity for 60 days.]

Changed in unity-scope-click (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Authenticator because there has been no activity for 60 days.]

Changed in authenticator:
status: Incomplete → Expired
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