Ubuntu
unity-scope-gdocs package

unity-scope-gdocs crashed with gi._glib.GError in function(): Cannot connect to the service's server.

Bug #1041331 reported by Jeremy Bícha
424
This bug affects 100 people
Affects Status Importance Assigned to Milestone
Google Documents Lens
Fix Released
High
Alberto Mardegan
Google Documents Lens 0.4
unity-scope-gdocs (Ubuntu)
Fix Released
High
Ken VanDine
Quantal
Fix Released
High
Ken VanDine

Bug Description

.

ProblemType: Crash
DistroRelease: Ubuntu 12.10
Package: unity-scope-gdocs 0.2-0ubuntu2
ProcVersionSignature: Ubuntu 3.5.0-11.11-generic 3.5.2
Uname: Linux 3.5.0-11-generic x86_64
ApportVersion: 2.5.1-0ubuntu2
Architecture: amd64
CheckboxSubmission: 201084ed41ea7548f8becd47fa4d1e6c
CheckboxSystem: c541d13ea4f205f2fd751f76ed21105b
Date: Fri Aug 24 13:29:33 2012
ExecutablePath: /usr/lib/unity-lens-files/unity-scope-gdocs
InterpreterPath: /usr/bin/python3.2mu
PackageArchitecture: all
ProcCmdline: /usr/bin/python3 /usr/lib/unity-lens-files/unity-scope-gdocs
PythonArgs: ['/usr/lib/unity-lens-files/unity-scope-gdocs']
SourcePackage: unity-scope-gdocs
Title: unity-scope-gdocs crashed with gi._glib.GError in function(): Cannot connect to the service's server.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sbuild sudo

Related branches

lp://qastaging/~mardy/unity-scope-gdrive/lp1041331
David King (community): Approve
Diff: 19 lines (+7/-2)
1 file modified
unity-scope-gdocs (+7/-2)
Revision history for this message
Jeremy Bícha (jbicha) wrote :
Apport retracing service (apport)
tags: removed: need-duplicate-check
Changed in unity-scope-gdocs (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity-scope-gdocs (Ubuntu):
status: New → Confirmed
Ken VanDine (ken-vandine)
visibility: private → public
Changed in unity-scope-gdocs (Ubuntu):
assignee: nobody → Alberto Mardegan (mardy)
Revision history for this message
Rainer Rohde (rainer-rohde) wrote :

This keeps happening on a regular basis.

Revision history for this message
Alberto Mardegan (mardy) wrote :

Bug 1048641, which has been marked as a duplicate of this bug by apport, is caused by a different exception ("You must be authenticated to query documents."); but the solution might be similar.

Revision history for this message
Robert S. Flynn (rsflynn) wrote :

Appears exception caused by losing credentials to Google through the Online Accounts app. I am assuming that the package unity-scope-gdocs is a Google Docs extension for unity? If so, the error occurred when I was notified to authorize Ubuntu to access your google account. This appears to be happening daily at the moment. Should it?

Revision history for this message
Christopher Kyle Horton (christhehorton) wrote :

I just had this crash happen now when my wireless connection died.

Alberto Mardegan (mardy)
Changed in unity-lens-gdocs:
assignee: nobody → Alberto Mardegan (mardy)
status: New → In Progress
Alberto Mardegan (mardy)
Changed in unity-lens-gdocs:
status: In Progress → Fix Committed
Alberto Mardegan (mardy)
Changed in unity-lens-gdocs:
status: Fix Committed → Fix Released
Changed in unity-scope-gdocs (Ubuntu):
assignee: Alberto Mardegan (mardy) → nobody
David King (amigadave)
Changed in unity-lens-gdocs:
importance: Undecided → High
milestone: none → 0.4
Revision history for this message
Sebastien Bacher (seb128) wrote :

Hey Ken, that's an often reported bug, can we can an update with the fix uploaded?

Changed in unity-scope-gdocs (Ubuntu):
importance: Medium → High
assignee: nobody → Ken VanDine (ken-vandine)
Revision history for this message
M Jones (schon-jones) wrote :

Checking for updates I got this error after collecting information apport was unable to open firefox, but manual click on link opened just fine.

Revision history for this message
Sebastien Bacher (seb128) wrote :

looking at the stats by version those are really low for 0.5, it could be either fixed already (the system report the installed version not the running one) or few people upgraded to the new one

Revision history for this message
Sebastien Bacher (seb128) wrote :

The commit should be in 0.5 in fact

Changed in unity-scope-gdocs (Ubuntu Quantal):
status: Confirmed → Fix Released
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Duplicates of this bug

Subscribing...

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.