Prnt Scrn Button Won't Take ScreenShot if Context-Menu is Active

Bug #1078985 reported by Lonnie Lee Best
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Unity
New
Undecided
Unassigned
gnome-screenshot (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

In Ubuntu 12.10 (using the Unity desktop) you can typically perform a screenshot by pressing the "Print Screen" button on you keyboard. This launches gnome-screenshot, and you are given a dialog allowing you to save that screenshot to a file system location.

However, this does not work if you have activated a context-menu of an indicator/applet by the clock. I'm specifically trying to take a screenshot that showcases the contents of the network-manager's context menu for another bug ( https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/1078662 ). However, while that context menu is displayed, the "Print Screen" button doesn't launch gnome-screenshot.

Another example would be if you wanted to take a screenshot of your desktop with the clock's calendar showcased. To reproduce:
1) Click on the clock (to display its calendar)
2) Hit the "Print Screen" button
3) Nothing happens ( gnome-screenshot is not launched as expected).

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: gnome-screenshot 3.6.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
Uname: Linux 3.5.0-18-generic x86_64
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
Date: Wed Nov 14 20:03:29 2012
InstallationDate: Installed on 2012-10-19 (26 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-screenshot
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Lonnie Lee Best (launchpad-startport) wrote :
description: updated
Revision history for this message
Lonnie Lee Best (launchpad-startport) wrote :

In Unity, this also the case for when you'd like to take a screenshot of the desktop with a dash icon's quick list being active.

The print screen button will not initiate a screen-shot while the quicklist is being displayed.

Revision history for this message
Lonnie Lee Best (launchpad-startport) wrote :

In order to produce that attached screenshot, I had to take a desktop video using recordmydesktop, and then play that video in Movie player, and then finally (using gimp), I was apple to get the screenshot selection I wanted.

This is a lot of trouble due to the "Print Screen" button not working while a unity panel icon's context menu is selected.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 10905, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-screenshot (Ubuntu):
status: New → Confirmed
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