Win10 Schematic Crash opening new or existing schematic, PCB OK

Bug #1849223 reported by Tom Burklin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
KiCad
Fix Released
Unknown

Bug Description

Opening schematic causes immediate crash. Can open new or old PCB appears to work fine. Installed all versions back to version 4 same issue. No error messages displayed, just goes back to desk top. Open edit symbols same issue drops out to desk top no error shown.

This machine is HP Envoy 360 Win10 Pro, 16gb ram. Latest Win10 updates. I am migrating from Orcad/PCB to Kicad Orcad works fine on this machine. Other CAD packages work ok this machine. I thought I did a project on Kicad this machine last year, but cant find any files, so not sure now.

I Have several Dell XP8900 win10 machines all work fine with Kicad.
Any other information I will try to be prompt to respond.

======== Win 10 crash report Opening Schematic =====================

----INFORMATON SECTION

Fault bucket 1486051154581751708, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: kicad.exe
P2: 0.0.0.0
P3: 00000000
P4: ig9icd32.dll
P5: 24.20.100.6025
P6: 5ae11cbd
P7: c0000005
P8: 000203fe
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6E27.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER70D7.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7117.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7115.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7144.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_kicad.exe_136da89681424243b6fac17d9ffaf0cb23c765e7_2d2f2005_dc857e69-cbeb-4d5c-95e6-abbc168f13e3

---- ERROR SECTION

Faulting application name: kicad.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: ig9icd32.dll, version: 24.20.100.6025, time stamp: 0x5ae11cbd
Exception code: 0xc0000005
Fault offset: 0x000203fe
Faulting process id: 0x4688
Faulting application start time: 0x01d5885cc31a8bdc
Faulting application path: C:\Program Files (x86)\KiCad\bin\kicad.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\ki127757.inf_amd64_41b443db0431d4f7\ig9icd32.dll
Report Id: c468837c-a1ff-4967-a1b0-9c5b265c5967
Faulting package full name:
Faulting package-relative application ID:

-------------- Kicad version info below ----------------

Application: KiCad
Version: (5.99.0-126-g64b5e8bee), release build
Libraries:
    wxWidgets 3.0.4
    libcurl/7.61.1 OpenSSL/1.1.1 (WinSSL) zlib/1.2.11 brotli/1.0.6 libidn2/2.0.5 libpsl/0.21.0 (+libidn2/2.1.1) nghttp2/1.34.0
Platform: Windows 8 (build 9200), 64-bit edition, 64 bit, Little endian, wxMSW
Build Info:
    wxWidgets: 3.0.4 (wchar_t,wx containers,compatible with 2.8)
    Boost: 1.68.0
    OpenCASCADE Community Edition: 6.9.1
    Curl: 7.61.1
    Compiler: GCC 7.3.0 with C++ ABI 1011

Build settings:
    KICAD_SCRIPTING=ON
    KICAD_SCRIPTING_MODULES=ON
    KICAD_SCRIPTING_PYTHON3=OFF
    KICAD_SCRIPTING_WXPYTHON=ON
    KICAD_SCRIPTING_WXPYTHON_PHOENIX=OFF
    KICAD_SCRIPTING_ACTION_MENU=ON
    BUILD_GITHUB_PLUGIN=ON
    KICAD_USE_OCE=ON
    KICAD_USE_OCC=OFF
    KICAD_SPICE=ON

Revision history for this message
Nick Østergaard (nickoe) wrote :

Did you update your graphics driver recently? ig9icd32.dll is related to the intel graphics driver. Maybe try a reboot?

Revision history for this message
Ian McInerney (imcinerney) wrote :

Also try updating to the most recent nightlies. We are at 5.99.0-250-gda2842661 now.

Revision history for this message
Seth Hillbrand (sethh) wrote :

I note that your driver that the crash references is located in DriverStore/FileRepository. These are staged drivers or partially installed ones. It sounds like Windows may have started an update but not finished. As Nick suggested, a reboot may allow it to complete and run properly.

Changed in kicad:
status: New → Incomplete
Revision history for this message
KiCad Janitor (kicad-janitor) wrote :

KiCad bug tracker has moved to Gitlab. This report is now available here: https://gitlab.com/kicad/code/kicad/-/issues/2574

Changed in kicad:
status: Incomplete → Expired
Changed in kicad:
importance: Undecided → Unknown
status: Expired → Fix Released
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.