printer behaves erratically - detected ok, message says its printing, but no printout. Sometimes it prints, sometimes it does not print.
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
hemant@
rtsx_usb_ms 24576 0
memstick 20480 1 rtsx_usb_ms
btusb 49152 0
btrtl 20480 1 btusb
btbcm 16384 1 btusb
btintel 24576 1 btusb
bluetooth 557056 34 btrtl,btintel,
usblp 24576 0
rtsx_usb_sdmmc 28672 0
usbhid 53248 0
hid 126976 2 usbhid,hid_generic
rtsx_usb 24576 2 rtsx_usb_
hemant@
Dec 20 20:14:28 hemant-Vostro-3268 canonical-
Dec 20 20:14:28 hemant-Vostro-3268 canonical-
Dec 20 20:14:28 hemant-Vostro-3268 canonical-
Dec 20 20:14:42 hemant-Vostro-3268 dbus-daemon[1084]: [session uid=1000 pid=1084] Activating service name='org.
Dec 20 20:14:42 hemant-Vostro-3268 dbus-daemon[1084]: [session uid=1000 pid=1084] Successfully activated service 'org.gnome.
Dec 20 20:17:01 hemant-Vostro-3268 CRON[6441]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly)
Dec 20 20:17:39 hemant-Vostro-3268 kernel: [ 3828.347641] usb 1-7: USB disconnect, device number 12
Dec 20 20:17:39 hemant-Vostro-3268 kernel: [ 3828.347921] usblp1: removed
Dec 20 20:17:39 hemant-Vostro-3268 upowerd[1287]: unhandled action 'unbind' on /sys/devices/
Dec 20 20:17:39 hemant-Vostro-3268 upowerd[1287]: unhandled action 'unbind' on /sys/devices/
Dec 20 20:18:51 hemant-Vostro-3268 kernel: [ 3899.785488] usb 1-7: new high-speed USB device number 13 using xhci_hcd
Dec 20 20:18:51 hemant-Vostro-3268 kernel: [ 3899.935000] usb 1-7: New USB device found, idVendor=04f9, idProduct=0062, bcdDevice= 1.00
Dec 20 20:18:51 hemant-Vostro-3268 kernel: [ 3899.935005] usb 1-7: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Dec 20 20:18:51 hemant-Vostro-3268 kernel: [ 3899.935008] usb 1-7: Product: HL-L2320D series
Dec 20 20:18:51 hemant-Vostro-3268 kernel: [ 3899.935011] usb 1-7: Manufacturer: Brother
Dec 20 20:18:51 hemant-Vostro-3268 kernel: [ 3899.935013] usb 1-7: SerialNumber: E73793L4N593434
Dec 20 20:18:51 hemant-Vostro-3268 kernel: [ 3899.940171] usblp 1-7:1.0: usblp1: USB Bidirectional printer dev 13 if 0 alt 0 proto 2 vid 0x04F9 pid 0x0062
Dec 20 20:18:51 hemant-Vostro-3268 upowerd[1287]: unhandled action 'bind' on /sys/devices/
Dec 20 20:18:51 hemant-Vostro-3268 upowerd[1287]: unhandled action 'bind' on /sys/devices/
^C
hemant@
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 007: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 013: ID 04f9:0062 Brother Industries, Ltd
Bus 001 Device 011: ID 413c:2113 Dell Computer Corp.
Bus 001 Device 004: ID 04ca:009b Lite-On Technology Corp.
Bus 001 Device 008: ID 0cf3:e005 Atheros Communications, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
hemant@
crw-rw-r-- 1 root root 189, 0 Dec 20 18:39 /dev/bus/
crw-rw-r-- 1 root root 189, 3 Dec 20 18:39 /dev/bus/
crw-rw-r-- 1 root root 189, 6 Dec 20 18:39 /dev/bus/
crw-rw-r-- 1 root root 189, 7 Dec 20 18:39 /dev/bus/
crw-rw-r-- 1 root root 189, 10 Dec 20 19:49 /dev/bus/
crw-rw-r--+ 1 root lp 189, 12 Dec 20 20:18 /dev/bus/
crw-rw-r-- 1 root root 189, 128 Dec 20 18:39 /dev/bus/
crw-rw---- 1 root lp 180, 1 Dec 20 20:18 /dev/usb/lp1
hemant@
[sudo] password for hemant:
GET_DEVICE_ID string:
MFG:Brother;
hemant@
network http
network lpd
network ipp
network socket
network ipps
file cups-brf:/
network beh
network https
serial serial:
direct hp
direct usb://Brother/
direct hpfax
hemant@
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.7
ProcVersionSign
Uname: Linux 5.0.0-37-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Dec 20 21:09:23 2019
InstallationDate: Installed on 2019-12-16 (4 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
Lpstat:
device for Brother-
device for HLL2320D: usb://Brother/
MachineType: Dell Inc. Vostro 3268
Papersize: a4
PpdFiles:
Error: command ['fgrep', '-H', '*NickName', '/etc/cups/
grep: /etc/cups/
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/20/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.4
dmi.board.name: 0Y2YM6
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: Vostro
dmi.product.name: Vostro 3268
dmi.product.sku: 0762
dmi.sys.vendor: Dell Inc.
Would appreciate any help. It used to work perfectly without a hitch for last 2 years.