Ubuntu
libflashsupport package

Crashes on www.hulu.com homepage

Bug #231459 reported by David Ward
4
Affects Status Importance Assigned to Milestone
libflashsupport (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

Firefox 3.0 Beta 5 crashes when visiting the homepage of www.hulu.com. The crash is not totally consistent, as sometimes it will go to the homepage, but most times the browser window closes immediately. Crash occurs in safe mode as well.

Console output:
** Gtk:ERROR:(/build/buildd/gtk+2.0-2.12.9/gtkgtkplug.c:182):gtk_plug_set_is_child: assertion failed: (!GTK_WIDGET (plug)>parent)
Aborted

Backtrace attached.

Tags: likely-dup
Revision history for this message
David Ward (dpward) wrote :
Revision history for this message
Nick Ellery (nick.ellery) wrote :

I would say that this is most likely a flash related issue, as this page is quite flash populated. Do you have flash currently installed?

Changed in firefox-3.0:
status: New → Incomplete
Revision history for this message
David Ward (dpward) wrote :

Visually, it does seem like Flash has something to do with it. The browser closes right as the Flash applet tries to start (showing a wide black box at the top of the page). I am using Adobe's Flash from flashplugin-nonfree 9.0.124.0ubuntu2.

However, if it doesn't crash, then the Flash works fine -- I can watch TV shows and everything -- no problems. It either dies immediately or it works perfectly.

Revision history for this message
Alexander Sack (asac) wrote : Re: [Bug 231459] Re: Crashes on www.hulu.com homepage

On Sat, May 17, 2008 at 09:34:35PM -0000, David Ward wrote:
> Visually, it does seem like Flash has something to do with it. The
> browser closes right as the Flash applet tries to start (showing a wide
> black box at the top of the page). I am using Adobe's Flash from
> flashplugin-nonfree 9.0.124.0ubuntu2.
>
> However, if it doesn't crash, then the Flash works fine -- I can watch
> TV shows and everything -- no problems. It either dies immediately or
> it works perfectly.
>

Do you have the libflashsupport package installed? if so, uninstall
that.

Maybe try to use gnash by removing flashplugin-nonfree and installing
mozilla-plugin-gnash package.

Does any of these fix your crashes?

 status incomplete

 - Alexander

Revision history for this message
Wesley Womack (wwomack) wrote :

I had the same issue and followed Alexander Sack's recommendation to uninstall libflashsupport. This resolved my problem. I'm using flashplugin-nonfree.

Revision history for this message
Alexander Sack (asac) wrote :

dupe of our standard "flash crashes with libflashsupport" bug.

Changed in firefox-3.0:
status: Incomplete → Confirmed
David Ward (dpward)
Changed in libflashsupport (Ubuntu):
status: Confirmed → Incomplete
David Ward (dpward)
Changed in libflashsupport (Ubuntu):
status: Incomplete → Invalid
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