Email interface OOPS when user tries to send an email to a private bug

Bug #246523 reported by Eleanor Berger
32
Affects Status Importance Assigned to Milestone
Launchpad itself
Fix Released
Critical
William Grant

Bug Description

OOPS-919CEMAIL7

When a user tries to send an email to a bug that is private, they get back an OOPS (which is triggered by an Unauthorised exception in the mail handler).

This is very unhelpful to the user. They should get an email reply telling them that the bug is private.

Related branches

Revision history for this message
John Vivirito (gnomefreak) wrote : Re: [Bug 246523] Re: Email interface OOPS when user tries to send an email to a private bug

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Tom Berger wrote:
> ** This bug is no longer a duplicate of bug 120154
> Sending an e-mail to a private bug you don't have permission to view causes an unhandled exception
>
Thanks you now i can view the bug

- --
Sincerely Yours,
    John Vivirito

https://launchpad.net/~gnomefreak
https://wiki.ubuntu.com/JohnVivirito
Linux User# 414246
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Revision history for this message
Curtis Hovey (sinzui) wrote :

I see one or more of theses oopses every day (last is OOPS-920CEMAIL4 from one of this bug's subscribers).

Changed in malone:
status: New → Confirmed
Curtis Hovey (sinzui)
Changed in launchpad:
status: Confirmed → Triaged
importance: Undecided → High
tags: added: oops
Revision history for this message
Robert Collins (lifeless) wrote :

We should not tell them the bug is private in the same way that we don't show the bug at all in the web UI; but I agree we should reply (something like: 'no such bug'). OTOH our guessable bug numbers kindof makes that pointless.

Changed in launchpad:
importance: High → Critical
William Grant (wgrant)
Changed in launchpad:
assignee: nobody → William Grant (wgrant)
status: Triaged → In Progress
William Grant (wgrant)
Changed in launchpad:
milestone: none → 11.04
Revision history for this message
Launchpad QA Bot (lpqabot) wrote :
tags: added: qa-needstesting
Changed in launchpad:
status: In Progress → Fix Committed
William Grant (wgrant)
tags: added: qa-ok
removed: qa-needstesting
Changed in launchpad:
status: Fix Committed → Fix Released
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