Ubuntu
yelp package

help/about ubuntu applet takes too long to load

Bug #474923 reported by Uri Shabtay on 2009-11-05

This bug report is a duplicate of: Bug #294182: GNOME's Help Slow to Load. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	yelp (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

hey all,

when i want to show my friends/colleagues the 'about Ubuntu' section, the applet takes too long to load (approx. 12 long seconds on a Dell Inspiron 1525 laptop.. Core2Duo..!)

needless to say this is extremely odd..

cheers

See original description

Uri Shabtay (uri.shabtay) on 2009-11-05

description:

updated

Revision history for this message

Brian Murray (brian-murray) wrote on 2009-11-05:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in yelp.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects:

ubuntu → yelp (Ubuntu)

Revision history for this message

Uri Shabtay (uri.shabtay) wrote on 2009-11-06:

Thanks for the tip, Brian. i'm quite experienced in reporting, but i haven't noticed i didn't add the package name..

Will continue doing next time

Revision history for this message

Pedro Villavicencio (pedro) wrote on 2009-11-17:

Thanks for the bug report. This particular bug has already been reported into our bug tracking system, but please feel free to report any further bugs you find.

Changed in yelp (Ubuntu):
status:	New → Invalid

Revision history for this message

Greg Merchan (gregory-merchan) wrote on 2010-03-02:

I think this bug should be reopened and reassigned, perhaps to the package responsible for the System menu.

The problem initially reported is not that Yelp is slow, but that the "About Ubuntu" action is slow. It would be much faster if it loaded an About window like "About GNOME" does. That window could have a link to further documentation.

I'd wager that most of the time people use "About" menu items, they are looking for version numbers. That's what I was doing a moment ago when I encountered this problem.