I keep getting FATAL ERROR after reinstalling Ubuntu One

Could you please provide more information regarding the FATAL ERROR you are seeing? For example, When are you getting the FATAL ERROR, how is displayed.

If there are there any syncdaemon-exception.log files in ~/.cache/ubuntuone/log/

Note, if you attach any log files to this bug, you may want to mark it as private as it may contain names of files and directories in it.

The FATAL ERROR is displayed in Ubuntu's version of the Windows ballon (a black box below my clock). The applet in the tray is a ! with two arrow around it, forming a circle.

It NEVER worked, it did this right out of the box.

I am searching for and attaching log files now.

There is one log file.

Could you please run apt-cache-policy ubuntuone-client-gnome and paste the results?

sorry... that's apt-cache policy ubuntuone-client-gnome

Vistro,
any luck with apt-cache?
Thanks,

John,
I am having a problem with Ubuntu One crashing on startup. When I start it, it has a red "X" though it on the task bar. If I click on it, it produces an error and closes out.
I read what you asked Vistro to run and ran it on mine. Hopefully it will help.

ace@ace-desktop:~$ apt-cache policy ubuntuone-client-gnome
ubuntuone-client-gnome:
  Installed: 1.0.2-0ubuntu2
  Candidate: 1.0.2-0ubuntu2
  Version table:
 *** 1.0.2-0ubuntu2 0
        500 http://us.archive.ubuntu.com karmic-updates/main Packages
        100 /var/lib/dpkg/status
     1.0.2-0ubuntu1 0
        500 http://us.archive.ubuntu.com karmic/main Packages
ace@ace-desktop:~$

2009-12-03 10:13:36,654 - ubuntuone.SyncDaemon - ERROR - Unexpected error
Traceback (most recent call last):
  File "/usr/lib/ubuntuone-client/ubuntuone-syncdaemon", line 182, in <module>
    main(sys.argv)
  File "/usr/lib/ubuntuone-client/ubuntuone-syncdaemon", line 167, in main
    main.start()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 201, in start
    d = self.lr.start()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/local_rescan.py", line 60, in start
    for share in to_scan:
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/local_rescan.py", line 85, in _get_shares
    share = self.vm.shares[sid]
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/file_shelf.py", line 132, in __getitem__
    return self._load_pickle(key, self.key_file(key))
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/file_shelf.py", line 126, in _load_pickle
    raise KeyError(key)

Is it safe to put the "KeyError" numbers in here? I wasn't sure if it contained any information I shouldn't be sharing.

Thanks,
Ace

Sorry, I thought I wrote that I was also adding the error from the log file.

AceKing,

could you file a separate bug about your issue and attach your syncdaemon-exception.log.... file that has the errors you are seeng?

Thank you for taking the time to report this bug and helping to make Ubuntu One better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu One since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on the most recent version of Ubuntu. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect 475051 and any other logs that are relevant for this particular issue.