cups admin looses printer

forgot - opensuse 11.2

I removed hplip & cups
installed cups 1.4.2
installed hplip 3.9.12

cups reports stopped
"/usr/lib/cups/filter/hpcups failed"

symptoms changed still no print

printer no longer shown in cups admin - back to beginning of problem

Please remove previous printer queue and please run "hp-setup -g" and attach the output.

Thank and Regards,
Naga Samrat Chowdary, Narla.

Hi can you see question #102764 ? That has a history of this incident. I think I have it working again but a new problem has surfaced, When using duplex (long edge) , the 2nd (flip) side is reversed (mirrored). Duplex (short edge) works fine. any ideas ?

Thank you

Jim

I tried changing back to single sided print using cups and the printer is gone again ??
??

deleted queues ran hp-setup -g output below . I hope you see something I don't. This keeps happening.

Thank You

jim@hpevo1:/usr/bin> hp-setup -g

HP Linux Imaging and Printing System (ver. 3.10.2)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

hp-setup[3640]: debug: param=
hp-setup[3640]: debug: Starting GUI loop...
Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=2, method=mdns)
hp-setup[3640]: debug: Probing bus: net
hp-setup[3640]: debug: Outgoing: (44)
hp-setup[3640]: debug: 0000: 00 00 00 00 00 01 00 00 00 00 00 00 0f 5f 70 64 ............._pd
hp-setup[3640]: debug: 0010: 6c 2d 64 61 74 61 73 74 72 65 61 6d 04 5f 74 63 l-datastream._tc
hp-setup[3640]: debug: 0020: 70 05 6c 6f 63 61 6c 00 00 0c 00 01 p.local.....
hp-setup[3640]: debug: Incoming: (302)
hp-setup[3640]: debug: 0000: 00 00 84 00 00 01 00 01 00 00 00 03 0f 5f 70 64 ............._pd
hp-setup[3640]: debug: 0010: 6c 2d 64 61 74 61 73 74 72 65 61 6d 04 5f 74 63 l-datastream._tc
hp-setup[3640]: debug: 0020: 70 05 6c 6f 63 61 6c 00 00 0c 00 01 c0 0c 00 0c p.local.........
hp-setup[3640]: debug: 0030: 00 01 00 00 00 0a 00 23 20 50 68 6f 74 6f 73 6d .......# Photosm
hp-setup[3640]: debug: 0040: 61 72 74 20 43 37 32 30 30 20 73 65 72 69 65 73 art C7200 series
hp-setup[3640]: debug: 0050: 20 5b 42 30 38 46 45 38 5d c0 0c c0 38 00 21 00 [B08FE8]...8.!.
hp-setup[3640]: debug: 0060: 01 00 00 00 0a 00 11 00 00 00 00 23 8c 08 48 50 ...........#..HP
hp-setup[3640]: debug: 0070: 42 30 38 46 45 38 c0 21 c0 38 00 10 00 01 00 00 B08FE8.!.8......
hp-setup[3640]: debug: 0080: 00 0a 00 9a 09 74 78 74 76 65 72 73 3d 31 08 71 .....txtvers=1.q
hp-setup[3640]: debug: 0090: 74 6f 74 61 6c 3d 31 1a 70 64 6c 3d 61 70 70 6c total=1.pdl=appl
hp-setup[3640]: debug: 00a0: 69 63 61 74 69 6f 6e 2f 76 6e 64 2e 68 70 2d 50 ication/vnd.hp-P
hp-setup[3640]: debug: 00b0: 43 4c 1a 74 79 3d 50 68 6f 74 6f 73 6d 61 72 74 CL.ty=Photosmart
hp-setup[3640]: debug: 00c0: 20 43 37 32 30 30 20 73 65 72 69 65 73 24 70 72 C7200 series$pr
hp-setup[3640]: debug: 00d0: 6f 64 75 63 74 3d 28 48 50 20 50 68 6f 74 6f 73 oduct=(HP Photos
hp-setup[3640]: debug: 00e0: 6d 61 72 74 20 43 37 32 30 30 20 73 65 72 69 65 mart C7200 serie
hp-setup[3640]: debug: 00f0: 73 29 0b 70 72 69 6f 72 69 74 79 3d 33 30 1f 61 s).priority=30.a
hp-setup[3640]: debug: 0100: 64 6d 69 6e 75 72 6c 3d 68 74 74 70 3a 2f 2f 48 dminurl=http://H
hp-setup[3640]: debug: 0110: 50 42 30 38 46 45 38 2e 6c 6f 63 61 6c 2e c0 6d PB08FE8.local..m
hp-setup[3640]: debug: 0120: 00 01 00 01 00 00 00 0a 00 04 c0 a8 01 15 ..............
hp-setup[3640]: debug: Response: ID=0 FLAGS=0x8400 Q=1 A=1 AUTH=0 ADD=3
hp-setup[3640]: debug: Q: _pdl-datastream._tcp.local. TYPE=12 CLASS=1
...

got printer back, printed a few small docs then this - in cups - stopped
"/usr/lib/cups/filter/hpcups failed"

???

This is from the cups error log :

D [07/Mar/2010:16:18:42 -0500] cupsdNetIFUpdate: "lo" = localhost:631
D [07/Mar/2010:16:18:42 -0500] cupsdNetIFUpdate: "lo" = localhost:631
D [07/Mar/2010:16:18:42 -0500] cupsdNetIFUpdate: "eth0" = 192.168.1.31:0
D [07/Mar/2010:16:18:42 -0500] Report: clients=0
D [07/Mar/2010:16:18:42 -0500] Report: jobs=10
D [07/Mar/2010:16:18:42 -0500] Report: jobs-active=0
D [07/Mar/2010:16:18:42 -0500] Report: printers=2
D [07/Mar/2010:16:18:42 -0500] Report: printers-implicit=0
D [07/Mar/2010:16:18:42 -0500] Report: stringpool-string-count=520
D [07/Mar/2010:16:18:42 -0500] Report: stringpool-alloc-bytes=7864
D [07/Mar/2010:16:18:42 -0500] Report: stringpool-total-bytes=12112
D [07/Mar/2010:16:18:46 -0500] cupsdAcceptClient: 10 from localhost:631 (IPv4)
D [07/Mar/2010:16:18:46 -0500] cupsdReadClient: 10 GET /admin HTTP/1.1
D [07/Mar/2010:16:18:46 -0500] cupsdSetBusyState: Active clients
D [07/Mar/2010:16:18:46 -0500] cupsdAuthorize: No authentication data provided.
D [07/Mar/2010:16:18:46 -0500] [CGI] argv[0] = "/usr/lib/cups/cgi-bin/admin.cgi"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[0] = "CUPS_CACHEDIR=/var/cache/cups"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[1] = "CUPS_DATADIR=/usr/share/cups"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[2] = "CUPS_DOCROOT=/usr/share/doc/packages/cups"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[3] = "CUPS_FONTPATH=/usr/share/cups/fonts"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[4] = "CUPS_REQUESTROOT=/var/spool/cups"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[5] = "CUPS_SERVERBIN=/usr/lib/cups"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[6] = "CUPS_SERVERROOT=/etc/cups"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[7] = "CUPS_STATEDIR=/var/run/cups"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[8] = "HOME=/var/spool/cups/tmp"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[9] = "PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[10] = "SERVER_ADMIN=root@hpevo1"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[11] = "SOFTWARE=CUPS/1.4.2"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[12] = "TMPDIR=/var/spool/cups/tmp"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[13] = "USER=root"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[14] = "CUPS_SERVER=/var/run/cups/cups.sock"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[15] = "CUPS_ENCRYPTION=IfRequested"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[16] = "IPP_PORT=631"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[17] = "LANG=en_US.UTF8"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[18] = "REDIRECT_STATUS=1"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[19] = "GATEWAY_INTERFACE=CGI/1.1"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[20] = "SERVER_NAME=localhost"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[21] = "SERVER_PORT=631"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[22] = "REMOTE_ADDR=127.0.0.1"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[23] = "REMOTE_HOST=localhost"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[24] = "SCRIPT_NAME=/admin"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[25] = "SCRIPT_FILENAME=/usr/share/doc/packages/cups/admin"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[26] = "SERVER_PROTOCOL=HTTP/1.1"
D [07/Mar/2010:16:18:46 -0500] [CGI] envp[2...

added lp back to authorized users - printer gone again
I'm starting to see a pattern - whenever I make a change using cups to the printer config or auth. user the printer disappears