firefox crashes with "error while loading shared libraries: libxul.so: cannot open shared object file: No such file or directory"

Bug #548455 reported by collinp
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: firefox

While attempting to start firefox, it does nothing. When starting from terminal, there is no output; it just drops back to the prompt. However, using gdb, I have been able to determine that firefox is crashing with the following error:

"/usr/lib/firefox-3.6/firefox-bin: error while loading shared libraries: libxul.so: cannot open shared object file: No such file or directory

Program exited with code 0177."

A workaround that I have found is to start firefox with the --safe-mode command line option, click the "Quit" button, then start normally. Firefox runs perfectly afterwards, but when I close it, I have to do the same thing to reopen.

Current behavior: Firefox crashes on execution with the above listed error.
Expected behavior: Firefox to start.

ProblemType: Bug
Architecture: i386
CheckboxSubmission: fd01eb15b59ed67c9dd8540fc136fdae
CheckboxSystem: fc73f07fcd9845bb95fa3ca6b8be7ef2
Date: Thu Mar 25 19:29:44 2010
DistroRelease: Ubuntu 10.04
FirefoxPackages:
 firefox 3.6+nobinonly-0ubuntu6
 firefox-gnome-support 3.6+nobinonly-0ubuntu6
 firefox-branding 3.6+nobinonly-0ubuntu6
 abroswer N/A
 abrowser-branding N/A
NonfreeKernelModules: nvidia
Package: firefox 3.6+nobinonly-0ubuntu6
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
SourcePackage: firefox
Uname: Linux 2.6.32-16-generic i686

Revision history for this message
collinp (collinp) wrote :
Revision history for this message
Micah Gersten (micahg) wrote :

Had hellow do debugging in #ubuntu-bugs and it appears this is bug 518422. There's a gdb bug 546490 for Firefox not starting with gdb.

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 518422, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.