Ubuntu
linux package

[SandyBridge] Fails to boot livecd when both hd and cd are on SATA III ports

Bug #712897 reported by Bryce Harrington
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Medium
Unassigned
Ubuntu natty-updates
Natty
Invalid
Medium
Unassigned
Ubuntu natty-updates

Bug Description

Attempted installing natty alpha-2 livecd on a brand new system, but trying to do either an install or live environment dropped me to a busybox prompt with the error:

  "Unable to find a medium containing a live file system"

Resolved it by plugging the DVD player into one of the SATA II ports. The installation proceeded flawlessly after that.

I found the same issue using an alpha-1 livecd, so seems not to be a .37 vs. .38 issue. Also, I had been able to successfully boot using an already installed HD from another computer.

I'm not thrilled with that workaround since this is a sandybridge board that Intel says has a design flaw in its SATA II...

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-1-generic-pae 2.6.38-1.28
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.38-1.28-generic-pae 2.6.38-rc2
Uname: Linux 2.6.38-1-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: ALC892 Analog [ALC892 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: bryce 1425 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xfbff8000 irq 59'
   Mixer name : 'Realtek ALC892'
   Components : 'HDA:10ec0892,1458a022,00100302'
   Controls : 32
   Simple ctrls : 18
Date: Thu Feb 3 19:39:59 2011
HibernationDevice: RESUME=UUID=7c6eccc7-e8d3-4a5b-9ede-1888deff2e36
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110202)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. P67A-UD4
ProcEnviron:
 LANGUAGE=en_US.UTF-8:en
 LANG=en_US.UTF-8
 LC_MESSAGES=en_AG.utf8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-1-generic-pae root=UUID=2b238928-f3f1-4074-b551-2cceff54c6a4 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-1-generic-pae N/A
 linux-backports-modules-2.6.38-1-generic-pae N/A
 linux-firmware 1.46
RfKill:

SourcePackage: linux
dmi.bios.date: 11/25/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F4
dmi.board.name: P67A-UD4
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF4:bd11/25/2010:svnGigabyteTechnologyCo.,Ltd.:pnP67A-UD4:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnP67A-UD4:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: P67A-UD4
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

See original description
Revision history for this message
Bryce Harrington (bryce) wrote :
Revision history for this message
Bryce Harrington (bryce) wrote :

http://www.overclock.net/operating-systems/720622-unable-find-medium-containing-live-file.html

"""
Alright after hours of toiling, I finally figured the bastard out. This is an issue with this mobo. It has 2 sata 6gbps ports that the bios loads on bootup. If there is no device connected to one of these ports, you get an annoying "No harddrive detected" warning message on POST. To avoid this, people (like myself) generally plug in their sata CDROM into it. Well, when trying to boot from a linux live CD, it doesn't support the sata 6gbps ports, only the normal 3gbps ports.

Solution: Plug the CDROM into one of the 3gbps ports instead. Live CD recognized this and booted right up. What a pain in the ass Asus!
"""

summary: - [SandyBridge] Fails to boot livecd when both hd and cd are on SATA3
+ [SandyBridge] Fails to boot livecd when both hd and cd are on SATA III
+ ports
description: updated
Revision history for this message
Bryce Harrington (bryce) wrote :

Other links that might be relevant as references:

* http://ubuntuforums.org/showthread.php?t=1456238 (suggests switching from IDE to ACHI, which I didn't try)
* http://ubuntu-virginia.ubuntuforums.org/showthread.php?t=1498302
* https://answers.launchpad.net/ubuntu/+source/grub2/+question/139915
* http://forum.giga-byte.co.uk/index.php?topic=3209.0

So, is it just incomplete SATA III support in the kernel?

description: updated
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Bryce,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-triage
Changed in linux (Ubuntu Natty):
status: New → Triaged
tags: removed: needs-upstream-testing
Revision history for this message
Bryce Harrington (bryce) wrote :

Hmm, I don't think testing the upstream kernel would be relevant in this case. The issue only shows up with LiveCD boots; like I mentioned when booting from an already-installed HDD it's fine even with both DVD and HDD plugged into SATAIII ports.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

milestoned to Natty updates. We are checking with some upstreams on this issue as it affects Sandybridge.

~JFo

Changed in linux (Ubuntu Natty):
milestone: none → natty-updates
importance: Undecided → Medium
Revision history for this message
James Lewis (james-fsck) wrote :

I have a fully installed and patched Natty at June 11, 2011, and while the BIOS can see my CDROM drive, the OS doesn't recognise it. Doesn't seem to be just a LiveCD issue. Will investigate plugging it into different port.

Note, the install was done via USB, so I didn't encounter this problem during the install.

Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Unsupported series, setting status to "Won't Fix".

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: Triaged → Won't Fix
Revision history for this message
dino99 (9d9) wrote :

eol reached https://wiki.ubuntu.com/Releases

Changed in linux (Ubuntu Natty):
status: Triaged → Invalid
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