software-center crashed with IOError in _open(): [Errno 13] Permission denied: '/home/randall/.cache/software-center/software-center.log'

Bug #741159 reported by Randall Zapata
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
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Bug Description

Binary package hint: software-center

Cannot open Ubuntu Software Center after latest update of 11.04

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: software-center 3.1.24
ProcVersionSignature: Ubuntu 2.6.38-7.38-generic 2.6.38
Uname: Linux 2.6.38-7-generic i686
Architecture: i386
Date: Wed Mar 23 14:12:06 2011
ExecutablePath: /usr/share/software-center/software-center
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release Candidate i386 (20100928)
InterpreterPath: /usr/bin/python2.7
ProcCmdline: /usr/bin/python /usr/bin/software-center
ProcEnviron:
 LANGUAGE=en_US:en
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
PythonArgs: ['/usr/bin/software-center']
SourcePackage: software-center
Title: software-center crashed with IOError in _open(): [Errno 13] Permission denied: '/home/randall/.cache/software-center/software-center.log'
UpgradeStatus: Upgraded to natty on 2011-03-23 (0 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
Randall Zapata (randyzapata) wrote :
Revision history for this message
Randall Zapata (randyzapata) wrote :

I ran this command:
ll /home/randall/.cache/software-center/software-center.log
-rw-r--r-- 1 root root 4023 2010-12-18 11:19 /home/randall/.cache/software-center/software-center.log

Fixed issue by running:
chmod 777 /home/randall/.cache/software-center/software-center.log

Not sure how this happened.

Revision history for this message
Apport retracing service (apport) wrote : Possible regression detected

This crash has the same stack trace characteristics as bug #688682. However, the latter was already fixed in an earlier package version than the one in this report. This might be a regression or because the problem is in a dependent package.

tags: removed: need-duplicate-check
tags: added: regression-retracer
Kiwinote (kiwinote)
visibility: private → public
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