Ubuntu
gnome-power-manager package

[regression] Laptop no longer suspends when I close the lid

Bug #936678 reported by Thomi Richards on 2012-02-20

This bug report is a duplicate of: Bug #933710: Laptops with eDP panels do not suspend when lid closed. Edit Remove

This bug affects 5 people

Affects		Status	Importance	Assigned to	Milestone
	gnome-power-manager (Ubuntu)	Confirmed	Medium	Unassigned
	linux (Ubuntu)	Incomplete	Medium	Unassigned

Bug Description

As of the latest kernel update in precise, my laptop no longer suspends when I close the lid. It always used to work perfectly. My power settings have not changed (it's still set to suspend when the lid is closed).

I'm running "Ubuntu 3.2.0-17.26-generic 3.2.6"

lspci log attached.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-17-generic 3.2.0-17.26
ProcVersionSignature: Ubuntu 3.2.0-17.26-generic 3.2.6
Uname: Linux 3.2.0-17-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.91-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: thomi 2117 F.... pulseaudio
/dev/snd/controlC0: thomi 2117 F.... pulseaudio
CRDA:
country GB:
  (2402 - 2482 @ 40), (N/A, 20)
  (5170 - 5250 @ 40), (N/A, 20)
  (5250 - 5330 @ 40), (N/A, 20), DFS
  (5490 - 5710 @ 40), (N/A, 27), DFS
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xf6500000 irq 53'
   Mixer name : 'Realtek ALC892'
   Components : 'HDA:10ec0892,15585102,00100302'
   Controls : 37
   Simple ctrls : 20
Card1.Amixer.info:
Card hw:1 'NVidia'/'HDA NVidia at 0xf6080000 irq 17'
   Mixer name : 'Nvidia GPU 15 HDMI/DP'
   Components : 'HDA:10de0015,10de0101,00100100'
   Controls : 24
   Simple ctrls : 4
Date: Mon Feb 20 15:35:53 2012
HibernationDevice: RESUME=UUID=2fa00f56-d3b9-4bb9-b626-908b4d4dc392
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: System76, Inc. Serval Professional
ProcEnviron:
LANGUAGE=en_NZ:en
PATH=(custom, no user)
LANG=en_NZ.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-17-generic root=UUID=1ad6d244-76e1-48be-b7b7-983c06853cdb ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.2.0-17-generic N/A
linux-backports-modules-3.2.0-17-generic N/A
linux-firmware 1.69
RfKill:
0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: Upgraded to precise on 2012-01-17 (33 days ago)
dmi.bios.date: 08/09/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.4
dmi.board.asset.tag: Not Applicable
dmi.board.name: Serval Professional
dmi.board.vendor: System76, Inc.
dmi.board.version: serp7
dmi.chassis.asset.tag: Not Applicable
dmi.chassis.type: 10
dmi.chassis.vendor: System76, Inc.
dmi.chassis.version: serp7
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.4:bd08/09/2011:svnSystem76,Inc.:pnServalProfessional:pvrserp7:rvnSystem76,Inc.:rnServalProfessional:rvrserp7:cvnSystem76,Inc.:ct10:cvrserp7:
dmi.product.name: Serval Professional
dmi.product.version: serp7
dmi.sys.vendor: System76, Inc.

See original description

Tags:

Revision history for this message

Thomi Richards (thomir-deactivatedaccount) wrote on 2012-02-20:

output of 'sudo lspci -vnvn' Edit (39.3 KiB, text/plain)
AcpiTables.txt Edit (200.5 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (980 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (940 bytes, text/plain; charset="utf-8")
ArecordDevices.txt Edit (529 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (57.5 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (3.8 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (15.2 KiB, text/plain; charset="utf-8")
Card1.Amixer.values.txt Edit (499 bytes, text/plain; charset="utf-8")
Card1.Codecs.codec.0.txt Edit (1.3 KiB, text/plain; charset="utf-8")
Card1.Codecs.codec.1.txt Edit (1.3 KiB, text/plain; charset="utf-8")
Card1.Codecs.codec.2.txt Edit (1.3 KiB, text/plain; charset="utf-8")
Card1.Codecs.codec.3.txt Edit (1.3 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (16.4 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.9 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (513 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (14.3 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (547 bytes, text/plain; charset="utf-8")
PciMultimedia.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (7.1 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (4.4 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.9 KiB, text/plain; charset="utf-8")
PulseSinks.txt Edit (4.1 KiB, text/plain; charset="utf-8")
PulseSources.txt Edit (4.8 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (136.7 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (301.2 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (143.5 KiB, text/plain; charset="utf-8")

Brad Figg (brad-figg) on 2012-02-20

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Eugene San (eugenesan) wrote on 2012-02-20:

Same here, functionality broke during last week.

Manual suspend works and acpi_listen reports correct events.

So issue not essentially related to kernel.

affects:	linux (Ubuntu) → gnome-power-manager (Ubuntu)
summary:	- Laptop no longer suspends when I close the lid + [regression] Laptop no longer suspends when I close the lid

Tim Gardner (timg-tpi) on 2012-02-20

description:

updated

Revision history for this message

cgarre (cgarre) wrote on 2012-02-23:

Same here .. actually doing a manual suspend works great ! but closing lid nothing happens, i almost burned out my laptop .. thank god i was able to save it on time , by morning my laptop was super hot ..

Joseph Salisbury (jsalisbury) on 2012-02-23

Changed in gnome-power-manager (Ubuntu):
importance:	Undecided → Medium

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2012-02-28:

Does the system suspend properly if you boot back into 3.2.0-16?

Changed in linux (Ubuntu):
status:	New → Confirmed
importance:	Undecided → Medium
tags:	added: regression-update

Revision history for this message

Brad Figg (brad-figg) wrote on 2012-02-28: Test with newer development kernel (3.2.0-17.27)

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the following commands in a terminal window:

sudo apt-get update
sudo apt-get upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging.

Thank you for your help, we really do appreciate it.

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete
tags:	added: kernel-request-3.2.0-17.27

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Ubuntugnome-power-manager package

[regression] Laptop no longer suspends when I close the lid

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Ubuntu
gnome-power-manager package