No sound when plugging headphone in laptop

Bug #1140523 reported by Simon
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
elementary OS
Confirmed
Undecided
Unassigned

Bug Description

I just installed elementary OS luna. At first, it seemed like the sound worked fine even when I was plugging my headphones or my external speakers. However, after I installed all the updates, the sound no longer works when my headphones are plugged. My laptop speakers work however. This used to work fine two months ago when I tried the first beta of luna, so it must be a regression since I never had this problem in Ubuntu with the same computer. Also, it's not a hardware problem since the sound works fine in Windows.

ProblemType: Bug
DistroRelease: elementary OS 0.2
Package: elementary-desktop 1.289-0~363~precise1
ProcVersionSignature: Ubuntu 3.2.0-38.61-generic 3.2.37
Uname: Linux 3.2.0-38-generic x86_64
ApportVersion: 2.0.1-0ubuntu17.1+elementary3~precise1
Architecture: amd64
CrashDB: elementary_meta
Date: Sat Mar 2 14:15:52 2013
InstallationMedia: elementary OS 0.2 "Luna" - Daily amd64 (20121231)
MarkForUpload: True
ProcEnviron:
 LANGUAGE=fr_CA:fr
 PATH=(custom, no user)
 LANG=fr_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: elementary-meta
SuspiciousXErrors:

ThirdParty: True
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Simon (nowis74) wrote :
Simon (nowis74)
description: updated
Revision history for this message
Juergen Schueer (p-mail-l) wrote :

After some updates there was no sound on the headphone jack. I can raise everything alsamixer to hear a silent sound.
I cannot raise the headphone control. It is not muted.

I have changed to the latest kernel, but the bug still exists.
- Linux fe-z070v 3.8.2-030802-generic #201303031906 SMP Mon Mar 4 00:18:04 UTC 2013 i686 i686 i386 GNU/Linux

lspci -vvnn
00:1b.0 Audio device [0403]: Intel Corporation System Controller Hub (SCH Poulsbo) HD Audio Controller [8086:811b] (rev 07)
 Subsystem: Intel Corporation Device [8086:8119]
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0, Cache Line Size: 64 bytes
 Interrupt: pin A routed to IRQ 22
 Region 0: Memory at c8030000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>
 Kernel driver in use: snd_hda_intel
 Kernel modules: snd-hda-intel

 cat /proc/asound/card0/codec#0
Codec: Realtek ALC662 rev1
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x10ec0662
Subsystem Id: 0x10ec0662
Revision Id: 0x100101

Revision history for this message
Joel Escobar (steelfight) wrote :

I had the same problem, whenever I connected any of my headsets the sound would come out of the speakers. In my case I decided to check Sound Settings while the headsets were connected and I noticed that on the Output Tab the Headsets were added as another Output device. I simply clicked them and the sound came out of the headsets.

Cody Garver (codygarver)
Changed in elementaryos:
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for elementary OS because there has been no activity for 60 days.]

Changed in elementaryos:
status: Incomplete → Expired
Changed in elementaryos:
status: Expired → Confirmed
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