Evergreen

Web Client - Patron Name Remains on Tab After Account Closed

Bug #1773464 reported by Jennifer Pringle on 2018-05-25

This bug affects 6 people

Affects		Status	Importance	Assigned to	Milestone
	Evergreen	Fix Released	Medium	Unassigned	Evergreen 3.14.9
	3.15	Fix Released	Medium	Unassigned	Evergreen 3.15.4

Bug Description

Evergreen 3.1

When you click "Done" in a patron's account the account is closed but the patron's name remains on the tab. (see attached screenshot)

Ideally the patron's name should be cleared from the tab and it should go back to saying "Patron" (which is what it says when you initially open the Check Out screen).

Tags:

Revision history for this message

Jennifer Pringle (jpringle-u) wrote on 2018-05-25:

patron-name-on-tab.png Edit (17.9 KiB, image/png)

Garry Collum (gcollum) on 2018-07-16

Changed in evergreen:
status:	New → Confirmed

Andrea Neiman (aneiman) on 2019-03-05

tags:

added: webstaffclient
removed: webclient

Revision history for this message

Jennifer Pringle (jpringle-u) wrote on 2019-08-12:

Issue still present in 3.3

Revision history for this message

Jane Sandberg (sandbergja) wrote on 2020-02-21:

This is bugging our front line staff as well. It's an extra step to clear out the patron's name, which has some privacy ramifications when we share our screens with patrons.

Revision history for this message

Jennifer Pringle (jpringle-u) wrote on 2020-05-27:

Continues to be an issue in 3.5

Timothy Means (tmeans-ncc) on 2021-03-17

tags:

added: patron usability
removed: webstaffclient

Jennifer Pringle (jpringle-u) on 2021-03-22

tags:

added: privacy

Revision history for this message

Jennifer Pringle (jpringle-u) wrote on 2021-05-08:

Continues to be an issue in 3.7

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Jennifer Pringle (jpringle-u) wrote on 2022-06-20:

Continues to be an issue in 3.9

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Shannon Dineen (sdineen) wrote on 2023-08-17:

Confirmed still an issue in 3.11

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Andrea Neiman (aneiman) wrote on 2023-08-24:

Noting that this is resolved in the still-experimental Angular Circ interfaces (main 3.11).

Changed in evergreen:
importance:	Undecided → Medium

Revision history for this message

Stephanie Leary (stephanieleary) wrote on 2025-08-01:

Here's a tiny branch to clear the patron name from the page title after checkout:

user/sleary/LP1773464-clear-patron-name-on-checkout

https://git.evergreen-ils.org/?p=working/Evergreen.git;a=shortlog;h=refs/heads/user/sleary/LP1773464-clear-patron-name-on-checkout

tags:

added: pullrequest

Andrea Neiman (aneiman) on 2025-08-06

Changed in evergreen:
milestone:	none → 3.14.9

Revision history for this message

Jane Sandberg (sandbergja) wrote on 2025-08-09:

#10

Nice! Thanks so much, Stephanie! Pushed to rel_3_14 and above.

Changed in evergreen:
status:	Confirmed → Fix Committed
tags:	added: signedoff

Evergreen Bug Maintenance (bugmaster) on 2025-08-21

Changed in evergreen:
status:	Fix Committed → Fix Released

Revision history for this message

Jennifer Pringle (jpringle-u) wrote on 2025-08-27:

#11

This fix works great in Firefox but doesn't do anything in Chrome.

Tested on 3.14.4 with Chrome Version 139.0.7258.140 (Official Build) (64-bit)

Revision history for this message

William C. Szwagiel (wszwagiel) wrote on 2025-08-28:

#12

Evergreen version 3.15.3

This still happens on the Chrome browser and the Island browser.

Revision history for this message

Jane Sandberg (sandbergja) wrote on 2025-08-31:

#13

Thanks, Jennifer and William. I can't reproduce this on the main branch of Evergreen. The name is clearing from the tab for me in Chrome, Chromium, and Edge -- I wonder if there's some step I'm missing?

Additionally, this fix was introduced in 3.15.4, so I wouldn't expect 3.15.3 to be fixed.

Revision history for this message

Jennifer Pringle (jpringle-u) wrote on 2025-09-02:

#14

I wonder if there's another fix somewhere between 3.14.4 and 3.14.9 that this fix is depending on to work in Chrome that we don't have on our 3.14.4(ish) server.