One Hundred Papercuts

Install of suggestions apps from Dash not working

Bug #1565965 reported by Huck-bernhard on 2016-04-04

This bug affects 7 people

Affects		Status	Importance	Assigned to	Milestone
	One Hundred Papercuts	Confirmed	Medium	Unassigned
	unity (Ubuntu)	Confirmed	Medium	Unassigned

Bug Description

Klick on suggestions app in dash nothing happens.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: unity 7.4.0+16.04.20160322-0ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-16.32-generic 4.4.6
Uname: Linux 4.4.0-16-generic x86_64
.tmp.unity.support.test.1:

ApportVersion: 2.20.1-0ubuntu1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Apr 4 21:15:49 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExecutablePath: /usr/bin/compiz
GraphicsCard: InnoTek Systemberatung GmbH VirtualBox Graphics Adapter [80ee:beef] (prog-if 00 [VGA controller])
InstallationDate: Installed on 2016-02-04 (59 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160204)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: innotek GmbH VirtualBox
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-16-generic root=UUID=8028ae3e-9850-4b07-9d77-1e1a41c08f3b ro quiet splash
Renderer: Software
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH
version.compiz: compiz 1:0.9.12.2+16.04.20160318-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.1.2-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.1.2-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.1-1ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.6.1-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160218-1ubuntu3
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Mon Apr 4 20:36:16 2016
xserver.configfile: default
xserver.errors:
open /dev/fb0: No such file or directory
AIGLX error: vboxvideo does not export required DRI extension
AIGLX: reverting to software rendering
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.18.1-1ubuntu4

Tags:

Revision history for this message

Huck-bernhard (huck-bernhard) wrote on 2016-04-04:

CurrentDmesg.txt Edit (34.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (30.1 KiB, text/plain; charset="utf-8")
DkmsStatus.txt Edit (650 bytes, text/plain; charset="utf-8")
DpkgLog.txt Edit (83.1 KiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (297 bytes, text/plain; charset="utf-8")
GsettingsChanges.txt Edit (1.2 KiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (33.4 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (5.2 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (305 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (103.7 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.4 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (953 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (82.8 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (823 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (22.3 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (23.0 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (2.8 KiB, text/plain; charset="utf-8")
upstart.unity-panel-service.log.txt Edit (2.4 KiB, text/plain; charset="utf-8")
upstart.unity7.log.txt Edit (3.7 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (59.3 KiB, text/plain; charset="utf-8")
xserver.devices.txt Edit (377 bytes, text/plain; charset="utf-8")

Revision history for this message

Launchpad Janitor (janitor) wrote on 2016-04-07:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity (Ubuntu):
status:	New → Confirmed

Revision history for this message

Alessandro Viprati (vipri-alessandro) wrote on 2016-04-07:

still affects unity 7.4.0+16.04.20160401.1-0ubuntu1

Alessandro Viprati (vipri-alessandro) on 2016-04-07

summary:

- install of suggestions apps not working
+ Install of suggestions apps from Dash not working

Alessandro Viprati (vipri-alessandro) on 2016-04-08

tags:

added: gnome-software

Alberto Salvia Novella (es20490446e) on 2016-04-08

Changed in unity (Ubuntu):
importance:	Undecided → Medium
Changed in hundredpapercuts:
status:	New → Confirmed
importance:	Undecided → Medium

Revision history for this message

kikito (cma54) wrote on 2016-08-08:

maybe a link with #1601971 ?

Revision history for this message

kikito (cma54) wrote on 2016-11-19:

The problem still exists in 16.10 and 17.04 . . .

Alessandro Viprati (vipri-alessandro) on 2016-11-19

tags:

added: zesty

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