Kazam finds no audio devices despite USB headset being plugged in and recognized by system

Bug #1886408 reported by David Kaplan
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Kazam Screencaster
New
Undecided
Unassigned

Bug Description

I am running Ubuntu 20.04 LTS with all the latest updates and kazam 1.4.5 'NCC-80102'. When I start kazam it detects no audio devices despite having a USB headset with speaker and microphone plugged in. I have checked in gnome sound settings, as well as with other applications, that both the speaker and microphone are working properly. I will include a screenshot showing that kazam finds no audio devices. When I run kazam from the command line, it gives the following messages:

```
$ kazam
WARNING Kazam - Failed to correctly detect operating system.
/usr/lib/python3/dist-packages/kazam/app.py:145: Warning: value "((GtkIconSize) 32)" of type 'GtkIconSize' is invalid or out of range for property 'icon-size' of type 'GtkIconSize'
  self.builder.add_from_file(os.path.join(prefs.datadir, "ui", "kazam.ui"))

(kazam:5384): Gtk-WARNING **: 12:04:09.825: Can't set a parent on widget which has a parent

(kazam:5384): Gtk-WARNING **: 12:04:09.832: Can't set a parent on widget which has a parent
WARNING Prefs - Unable to find any audio devices.
```

Revision history for this message
David Kaplan (dmkaplan) wrote :

Screenshot of kazam and gnome sound settings showing incoherence between the two.

Revision history for this message
craig kempster (craigjem) wrote :

Having the same issue after upgrading Ubuntu to 20.04 LTS, is anyone working on this?
Working fine on other device still running Ubuntu 19.10
Please advise log file information if required by the developer

Revision history for this message
Amulya Shahi (amulyaa-24) wrote :

It keeps saying UNKNOWN microphone and also does not recognize speaker

Revision history for this message
Mikhail Novosyolov (mikhailnov) wrote :
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