Membership deactivation emails are misleading

The idea of using the team's name in the 'From' header was to make it possible to have all necessary information about the change visible in an email client without the user /having to/ actually read the message body. Since we don't expect our users to have super-wide resolutions we can't place all that information in the subject as that'd cause it to be trimmed by most email clients, so we decided to use the 'From' header to convey information (the team in question) as well.

Maybe you can suggest a few changes for us to make it easier to parse?

I think that in any message from Launchpad, the "From" header should represent either Launchpad itself, or the person who performed an action. So in this case, the From header wouldn't be "REVU team", but it might be "Matt Zimmerman". If it was, the Subject could be "Ubuntu Development Team is no longer active in REVU team".

On Mon, Jan 07, 2008 at 02:19:59PM -0000, Matthew Paul Thomas wrote:
> I think that in any message from Launchpad, the "From" header should
> represent either Launchpad itself, or the person who performed an
> action. So in this case, the From header wouldn't be "REVU team", but it
> might be "Matt Zimmerman". If it was, the Subject could be "Ubuntu
> Development Team is no longer active in REVU team".

That sounds good to me, but I think we should keep the existing subjects,
only adding the team on which the change was performed. These subjects are
small because we want to use the From:/Subject: headers to convey the most
interesting bits of information without having them too long as that'd cause
mailers in most standard screen resolutions to cut some parts of the
subject. IIRC, the rationale for that is that most team administrators are
very busy and must be able to see at a glance what the change is about
--without having to read the whole email.