Launchpad itself

dput is failing with 550 internal server error

Bug #2043679 reported by Nathan Teodosio
30
This bug affects 6 people
Affects Status Importance Assigned to Milestone
Launchpad itself
New
Undecided
Unassigned
dput (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

It has been difficult to upload packages to Launchpad in the last few days.

Several times a "uploading *" will hang right at the start of the transfer, still with no byte transferred, and then bail out with error 550:

--->
% dput ppa:nteodosio/ubuntu-pro ../update-manager_18.47_source.changes
D: Splitting host argument out of ppa:nteodosio/ubuntu-pro.
D: Setting host argument.
Checking signature on .changes
gpg: ../update-manager_18.47_source.changes: Valid signature from E133C5FC04B138F1
Checking signature on .dsc
gpg: ../update-manager_18.47.dsc: Valid signature from E133C5FC04B138F1
Uploading to ppa (via ftp to ppa.launchpad.net):
  Uploading update-manager_18.47.dsc: done.
  Uploading update-manager_18.47.tar.gz: 550 Requested action not taken: internal server error
Note: This error might indicate a problem with your passive_ftp setting.
Please consult dput.cf(5) for details on this configuration option.
<---

Though I also got simply the last kB dropped and then silent exit with error 1:

--->
% dput ppa:nteodosio/ubuntu-pro ../update-manager_18.47_source.changes
D: Splitting host argument out of ppa:nteodosio/ubuntu-pro.
D: Setting host argument.
Checking signature on .changes
gpg: ../update-manager_18.47_source.changes: Valid signature from E133C5FC04B138F1
Checking signature on .dsc
gpg: ../update-manager_18.47.dsc: Valid signature from E133C5FC04B138F1
Uploading to ppa (via ftp to ppa.launchpad.net):
  Uploading update-manager_18.47.dsc: done.
  Uploading update-manager_18.47.tar.gz: 41853k/41854k
% echo $?
1
<---

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in dput (Ubuntu):
status: New → Confirmed
Revision history for this message
Oibaf (oibaf) wrote :

I have the same problem since 2023-11-14.

At first I thought it was a problem on my side of the network, but given this report it's likely on launchpad side.

Revision history for this message
Anthony Sottile (asottile) wrote :

this is also preventing uploads for me in deadsnakes/nightly -- last 6 / 6 uploads have failed so I think this is less of a flake and more of the system being broken -- example run: https://github.com/deadsnakes/python3.13-nightly/actions/runs/6888342879/job/18737178946

Revision history for this message
Oibaf (oibaf) wrote (last edit ):

A suggestion.

If the kernel of some infrastructure servers was upgraded, the connection tracker helpers usage changed, now it must be explicitly be set up like this: https://home.regit.org/netfilter-en/secure-use-of-helpers/

Revision history for this message
Juan Jose Bustamante T. (bustamantejj) wrote :

Hi, we are facing the same problem publishing Cloud Native Buildpack Pack CLI, see the following https://github.com/buildpacks/pack/actions/runs/6892591393/job/18750232918

Revision history for this message
Nathan Teodosio (nteodosio) wrote :

Forwarding paride's suggestion from #ubuntu-quality: Try https://lists.ubuntu.com/archives/ubuntu-devel/2023-November/042843.html, that worked for me.

summary: - dput is flaking with 550 internal server error
+ dput is failing with 550 internal server error
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