'contact this user' mails do not clearly state they were sent from the profile page

Bug #598051 reported by Robert Collins
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Launchpad itself
Fix Released
Low
Unassigned

Bug Description

I just received this mail:
------------
https://code.launchpad.net/~USER/...

Hi, a few months ago you wrote a comment on my merge proposal. I haven't
done anything about this in the meanwhile but I'd like to take up
....
-
This message was sent from Launchpad by the user
USER (https://launchpad.net/~USER)
using the "Contact this user" link on your profile page.
For more information see
https://help.launchpad.net/YourAccount/ContactingPeople
--------------

This might have been sent to a team, or to me; and I can't tell. Separately from the existing(I hope) bugs about the issues with team 'contact you' stuff, this is one where its just totally ambiguous - it should say
using the "Contact this user" link on "launchpad.net/~lifeless/" if thats where they clicked it. Or ~bzr, or whatever.

-Rob

Related branches

Curtis Hovey (sinzui)
affects: launchpad → launchpad-registry
tags: added: confusing-ui contact-via-web email
Changed in launchpad-registry:
status: New → Triaged
importance: Undecided → Low
tags: added: trivial
Changed in launchpad-registry:
milestone: none → 10.07
Curtis Hovey (sinzui)
Changed in launchpad-registry:
milestone: 10.08 → 10.09
Revision history for this message
Curtis Hovey (sinzui) wrote :

The text can show the launchpad URL of the user/team being contacted. The footer always includes the name of the team. This example really is to you, from you profile page. Other examples are:

    using the "Contact this team" link on the Gedit Developers
    team page to each member directly.

    using the "Contact this team" owner link on the Gedit Developers
    team page.

Revision history for this message
Curtis Hovey (sinzui) wrote :

I see a typo in the email:

    "Contact this team" owner link

 should read

    "Contact this team's owner" link

Revision history for this message
Curtis Hovey (sinzui) wrote :

ContactViaWebNotificationRecipientSet._getReasonAndHeader() can append a new line to each reason with the canonical_url of the person/team being contacted. The spelling fix can be mafe here too. user-to-user-views.txt will need updating to expect the change.

Curtis Hovey (sinzui)
Changed in launchpad-registry:
assignee: nobody → Curtis Hovey (sinzui)
status: Triaged → In Progress
Curtis Hovey (sinzui)
summary: - 'contact this user' mails on teams don't tell me me *which team* the
- user clicked on the button for. Or something
+ 'contact this user' mails do not clearly state they were sent from the
+ profile page
Revision history for this message
Robert Collins (lifeless) wrote : Re: [Bug 598051] Re: 'contact this user' mails do not clearly state they were sent from the profile page

Just putting the profile page url in the mail would have made it clear to me.

'You were contacted by this user clicking on the contact button on
https://launchpad.net/~lifeless'.

-Rob

Curtis Hovey (sinzui)
Changed in launchpad-registry:
status: In Progress → Fix Committed
Curtis Hovey (sinzui)
tags: added: qa-ok
Revision history for this message
Launchpad QA Bot (lpqabot) wrote : Bug fixed by a commit
tags: added: qa-needstesting
removed: qa-ok
Curtis Hovey (sinzui)
tags: added: qa-ok
removed: qa-needstesting
Curtis Hovey (sinzui)
Changed in launchpad-registry:
status: Fix Committed → Fix Released
Curtis Hovey (sinzui)
Changed in launchpad:
assignee: Curtis Hovey (sinzui) → nobody
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