[Wish] Triage response templates
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| Launchpad itself |
New
|
Undecided
|
Unassigned | ||
Bug Description
Using the canned responses from https:/
Steps to repro:
1. Read a bug report. Recall that it is a duplicate of another bug.
(There are many other scenarios, but this is probably frequent and particularly problematic. Requesting additional info from the submitter is also something I do a lot.)
What actually happens:
2. Open a second browser tab and navigate to the other bug. (Time passes ...) Copy+paste the bug number.
3. Open a third tab and navigate to HowToTriage (perhaps via a bookmark). Find the suggested canned response and copy+paste. Oops, you just replaced the bug number you had on the clipboard. Redo step 2.
4. Browser crashes add to the experience. Attempting to do this on a limited mobile device scores you many bonus points.
What should happen:
2. Maybe a small menu above the "Add comment" box could contain some templates and bookmarks to favorite bugs, vaguely like the folded JavaScript thing for changing the Status of a bug or adding another bug task.
Personally, I have found a suitable workaround for step 3 (using emacsclient with emacs abbrevs for my favorite templates, together with the Firefox extension It's All Text) but it only works on my laptop, not on my phone.
| description: | updated |
| Matthew Paul Thomas (mpt) wrote | #1 |
Thank you for taking the time to report this bug and helping to make Launchpad better. This particular bug has already been reported and is a duplicate of bug 30655, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for Help, I'm trapped in a stock reply factory. the bug. Additionally, any further discussion regarding the bug should occur in the other report. If you have read this far, you may already be a winner. Feel free to continue to report any other bugs you may find.