HTTP 500 when accessing packages.ubuntu.com
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| pkg-website |
Won't Fix
|
Undecided
|
Unassigned | ||
Bug Description
Hi there,
Two issues there.
One is HTTP 500 when accessing the URLs below, but in general it's pretty slow searching for packages. Another is that the email left in the error page <email address hidden>, no longer exists.
https:/
https:/
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at <email address hidden> to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Apache/2.4.41 (Ubuntu) Server at packages.ubuntu.com Port 443
| Rhonda D'Vine (rhonda) wrote | #1 |
| Changed in pkg-website: | |
| status: | New → Won't Fix |
| Merlin Ran (merlinran) wrote | #2 |
The email address is intentionally turned off because it was a spam trap, I was drowning in spam and ubuntu didn't like to put any spam prevention in place. And given that it's a generated error page that I have no influence over there is nothing I can do about it.
About the error, it goes away after a while. It's a long-standing issue (there are several bugs open about this already) and is hard to debug, find the cause of it requires more time and effort that I haven't found the time and energy to invest unfortunately. Some quick digging didn't lead me anywhere especially since although it happens regularly it's not that easy to trigger and thus to debug.
Thanks for understanding,
Rhonda