Activity log for bug #1456563

Date Who What changed Old value New value Message
2015-05-19 10:45:40 Po-Hsu Lin bug added bug
2015-05-19 10:45:40 Po-Hsu Lin attachment added xinput-ok.log https://bugs.launchpad.net/bugs/1456563/+attachment/4400133/+files/xinput-ok.log
2015-05-19 10:45:58 Po-Hsu Lin attachment added xinput-bad.log https://bugs.launchpad.net/plainbox-provider-canonical-certification/+bug/1456563/+attachment/4400134/+files/xinput-bad.log
2015-05-19 10:47:57 Po-Hsu Lin attachment added dmesg.log https://bugs.launchpad.net/plainbox-provider-canonical-certification/+bug/1456563/+attachment/4400135/+files/dmesg.log
2015-05-19 10:48:48 Po-Hsu Lin description We're unable to install canonical-certification-client on a Dell system with 14.04.3 OEM image Test steps: 1. Run Dell recovery on the target system 2. Add checkbox-dev ppa, and run "sudo apt-get update" 3. Try to install canonical-certification-client It will complain about the dependency not met issue as we encountered in 14.04.2 [1]: unity-control-center : Depends: libcheese-gtk23 (>= 3.4.0) but it is not going to be installed Depends: libcheese7 (>= 3.0.1) but it is not going to be installed If we try to use the old workaround, as stated in Yung's comment of bug 1428972: sudo apt-get install canonical-certification-client libcheese-gtk23 libcheese7 libclutter-1.0-0 libclutter-gtk-1.0-0 libcogl15 libclutter- gst-2.0-0 gstreamer1.0-clutter It will try to remove some packages and install a bunch of mesa related packages, and causing the touchpad stop working after reboot. From the to-be-removed packages list: libegl1-mesa-lts-vivid libgbm1-lts-vivid libgl1-mesa-dri-lts-vivid libgl1-mesa-glx-lts-vivid libglapi-mesa-lts-vivid libgles1-mesa-lts-vivid libgles2-mesa-lts-vivid libxatracker2-lts-vivid xserver-xorg-core-lts-vivid xserver-xorg-input-all-lts-vivid xserver-xorg-input-evdev-lts-vivid xserver-xorg-input-mouse-lts-vivid xserver-xorg-input-synaptics-lts-vivid xserver-xorg-input-vmmouse-lts-vivid xserver-xorg-input-wacom-lts-vivid xserver-xorg-lts-vivid xserver-xorg-video-all-lts-vivid xserver-xorg-video-ati-lts-vivid xserver-xorg-video-cirrus-lts-vivid xserver-xorg-video-fbdev-lts-vivid xserver-xorg-video-intel-lts-vivid xserver-xorg-video-mach64-lts-vivid xserver-xorg-video-mga-lts-vivid xserver-xorg-video-neomagic-lts-vivid xserver-xorg-video-nouveau-lts-vivid xserver-xorg-video-openchrome-lts-vivid xserver-xorg-video-qxl-lts-vivid xserver-xorg-video-r128-lts-vivid xserver-xorg-video-radeon-lts-vivid xserver-xorg-video-s3-lts-vivid xserver-xorg-video-savage-lts-vivid xserver-xorg-video-siliconmotion-lts-vivid xserver-xorg-video-sisusb-lts-vivid xserver-xorg-video-tdfx-lts-vivid xserver-xorg-video-trident-lts-vivid xserver-xorg-video-vesa-lts-vivid xserver-xorg-video-vmware-lts-vivid It looks like the key could be the xserver related input packages (like the xserver-xorg-input-all-lts-vivid), after it's been removed, we won't be able to install it again, it will become unavailable, only the package with -trusty or -utopic will be available, but not -vivid. And from the xinput_resource script from resource-generic provider, some feature loss for the Cypress touchpad could be observed, please find attachments for output log before and after this. As it is blocking QA testing, I will mark this one as Critical. System information: image: kittyhawk2-trusty-amd64-20150508-1 image Linux CRZ-L 3.19.0-17-generic #17~14.04.1-Ubuntu SMP Thu May 7 11:05:22 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux [1] https://bugs.launchpad.net/bugs/1427524 We're unable to install canonical-certification-client on a Dell system with 14.04.3 OEM image Test steps: 1. Run Dell recovery on the target system 2. Add checkbox-dev ppa, and run "sudo apt-get update" 3. Try to install canonical-certification-client It will complain about the dependency not met issue as we encountered in 14.04.2 [1]: unity-control-center : Depends: libcheese-gtk23 (>= 3.4.0) but it is not going to be installed                         Depends: libcheese7 (>= 3.0.1) but it is not going to be installed If we try to use the old workaround, as stated in Yung's comment of bug 1428972: sudo apt-get install canonical-certification-client libcheese-gtk23 libcheese7 libclutter-1.0-0 libclutter-gtk-1.0-0 libcogl15 libclutter- gst-2.0-0 gstreamer1.0-clutter It will try to remove some packages and install a bunch of mesa related packages, and causing the clickpad stop working after reboot. (Only left click still working) From the to-be-removed packages list:   libegl1-mesa-lts-vivid libgbm1-lts-vivid libgl1-mesa-dri-lts-vivid   libgl1-mesa-glx-lts-vivid libglapi-mesa-lts-vivid libgles1-mesa-lts-vivid   libgles2-mesa-lts-vivid libxatracker2-lts-vivid xserver-xorg-core-lts-vivid   xserver-xorg-input-all-lts-vivid xserver-xorg-input-evdev-lts-vivid   xserver-xorg-input-mouse-lts-vivid xserver-xorg-input-synaptics-lts-vivid   xserver-xorg-input-vmmouse-lts-vivid xserver-xorg-input-wacom-lts-vivid   xserver-xorg-lts-vivid xserver-xorg-video-all-lts-vivid   xserver-xorg-video-ati-lts-vivid xserver-xorg-video-cirrus-lts-vivid   xserver-xorg-video-fbdev-lts-vivid xserver-xorg-video-intel-lts-vivid   xserver-xorg-video-mach64-lts-vivid xserver-xorg-video-mga-lts-vivid   xserver-xorg-video-neomagic-lts-vivid xserver-xorg-video-nouveau-lts-vivid   xserver-xorg-video-openchrome-lts-vivid xserver-xorg-video-qxl-lts-vivid   xserver-xorg-video-r128-lts-vivid xserver-xorg-video-radeon-lts-vivid   xserver-xorg-video-s3-lts-vivid xserver-xorg-video-savage-lts-vivid   xserver-xorg-video-siliconmotion-lts-vivid   xserver-xorg-video-sisusb-lts-vivid xserver-xorg-video-tdfx-lts-vivid   xserver-xorg-video-trident-lts-vivid xserver-xorg-video-vesa-lts-vivid   xserver-xorg-video-vmware-lts-vivid It looks like the key could be the xserver related input packages (like the xserver-xorg-input-all-lts-vivid), after it's been removed, we won't be able to install it again, it will become unavailable, only the package with -trusty or -utopic will be available, but not -vivid. And from the xinput_resource script from resource-generic provider, some feature loss for the Cypress clickpad could be observed, please find attachments for output log before and after this. As it is blocking QA testing, I will mark this one as Critical. System information: image: kittyhawk2-trusty-amd64-20150508-1 image Linux CRZ-L 3.19.0-17-generic #17~14.04.1-Ubuntu SMP Thu May 7 11:05:22 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux [1] https://bugs.launchpad.net/bugs/1427524
2015-05-19 10:49:32 Po-Hsu Lin bug added subscriber Vanessa Chang
2015-05-19 10:50:46 Po-Hsu Lin attachment added Xorg.0.log https://bugs.launchpad.net/plainbox-provider-canonical-certification/+bug/1456563/+attachment/4400136/+files/Xorg.0.log
2015-05-19 10:52:48 Po-Hsu Lin attachment added Xorg.0.log https://bugs.launchpad.net/plainbox-provider-canonical-certification/+bug/1456563/+attachment/4400137/+files/Xorg.0.log
2015-05-19 10:54:20 Po-Hsu Lin attachment added Xorg.0.log.old https://bugs.launchpad.net/plainbox-provider-canonical-certification/+bug/1456563/+attachment/4400138/+files/Xorg.0.log.old
2015-05-20 07:33:36 Sylvain Pineau plainbox-provider-canonical-certification: status New Confirmed
2015-05-29 08:42:14 Gavin Lin attachment added Xorg.0.log.old https://bugs.launchpad.net/plainbox-provider-canonical-certification/+bug/1456563/+attachment/4406519/+files/Xorg.0.log.old
2015-06-01 11:07:45 Sylvain Pineau plainbox-provider-canonical-certification: assignee Sylvain Pineau (sylvain-pineau)
2015-06-02 09:03:22 Sylvain Pineau plainbox-provider-canonical-certification: status Confirmed In Progress
2015-06-02 12:41:18 Launchpad Janitor branch linked lp:~sylvain-pineau/checkbox/ppa-packaging-plainbox-provider-canonical-certification_qt5default-removal
2015-06-02 14:41:51 Sylvain Pineau plainbox-provider-canonical-certification: status In Progress Fix Committed
2015-06-02 14:41:55 Sylvain Pineau plainbox-provider-canonical-certification: milestone 0.17
2015-06-02 14:58:12 Sylvain Pineau plainbox-provider-canonical-certification: status Fix Committed Fix Released