something went wrong

Bug #2059304 reported by Boyd
28
This bug affects 6 people
Affects Status Importance Assigned to Milestone
curtin
Incomplete
Undecided
Unassigned
subiquity
Incomplete
Undecided
Unassigned
ubuntu-desktop-provision
New
Undecided
Unassigned
subiquity (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

During the install, after entering keyboard, location, user information...

Mar 27 11:16:09 ubuntu subiquity_event.8192[8192]: subiquity/Late/apply_autoinstall_config
Mar 27 11:22:41 ubuntu subiquity_event.8192[8192]: subiquity/Ad/has_support_GET
Mar 27 11:23:07 ubuntu subiquity_event.8192[8192]: configuring apt
Mar 27 11:23:08 ubuntu subiquity_log.8192[12507]: start: cmd-apt-config: curtin command apt-config
Mar 27 11:23:08 ubuntu subiquity_log.8192[12507]: Handling apt to target /tmp/tmpwoynka9b/mount with config {'debconf_selections': {'subiquity': 'grub-pc grub-efi/cloud_style_installation boolean false'}, 'disable_components': [], 'disable_suites': ['security'], 'preserve_sources_list': False, 'primary': [{'arches': ['default'], 'uri': 'http://ca.archive.ubuntu.com/ubuntu/'}], 'security': [{'arches': ['amd64', 'i386'], 'uri': 'http://security.ubuntu.com/ubuntu/'}, {'arches': ['s390x', 'arm64', 'armhf', 'powerpc', 'ppc64el', 'riscv64'], 'uri': 'http://ports.ubuntu.com/ubuntu-ports'}]}
Mar 27 11:23:08 ubuntu subiquity_log.8192[12507]: Running command ['mount', '--bind', '/dev', '/tmp/tmpwoynka9b/mount/dev'] with allowed return codes [0] (capture=False)
Mar 27 11:23:08 ubuntu subiquity_log.8192[12507]: Running command ['mount', '--bind', '/proc', '/tmp/tmpwoynka9b/mount/proc'] with allowed return codes [0] (capture=False)
Mar 27 11:23:09 ubuntu subiquity_log.8192[12507]: Running command ['mount', '--bind', '/run', '/tmp/tmpwoynka9b/mount/run'] with allowed return codes [0] (capture=False)
Mar 27 11:23:09 ubuntu subiquity_log.8192[12507]: Running command ['mount', '--bind', '/sys', '/tmp/tmpwoynka9b/mount/sys'] with allowed return codes [0] (capture=False)
Mar 27 11:23:09 ubuntu subiquity_log.8192[12507]: Running command ['mount', '--bind', '/sys/firmware/efi/efivars', '/tmp/tmpwoynka9b/mount/sys/firmware/efi/efivars'] with allowed return codes [0] (capture=False)
Mar 27 11:23:09 ubuntu subiquity_log.8192[12507]: Running command ['mount', '--bind', '/tmp/tmpwoynka9b/mount/usr/bin/true', '/tmp/tmpwoynka9b/mount/usr/bin/ischroot'] with allowed return codes [0] (capture=False)
Mar 27 11:23:09 ubuntu subiquity_log.8192[12507]: Running command ['unshare', '--help'] with allowed return codes [0] (capture=True)

Tags: iso-testing
Revision history for this message
Boyd (boyd-dyob) wrote :
Download full text (152.7 KiB)

Full Log:

During the install, after entering keyboard, location, user information...

Mar 27 11:16:09 ubuntu subiquity_event.8192[8192]: subiquity/Early/apply_autoinstall_config
Mar 27 11:16:09 ubuntu subiquity_event.8192[8192]: subiquity/Early/apply_autoinstall_config
Mar 27 11:16:09 ubuntu subiquity_event.8192[8192]: subiquity/Reporting/apply_autoinstall_config
Mar 27 11:16:09 ubuntu subiquity_event.8192[8192]: subiquity/Reporting/apply_autoinstall_config
Mar 27 11:16:09 ubuntu subiquity_event.8192[8192]: subiquity/Error/apply_autoinstall_config
Mar 27 11:16:09 ubuntu subiquity_event.8192[8192]: subiquity/Error/apply_autoinstall_config
Mar 27 11:16:09 ubuntu subiquity_event.8192[8192]: subiquity/Userdata/apply_autoinstall_config
Mar 27 11:16:09 ubuntu subiquity_event.8192[8192]: subiquity/Userdata/apply_autoinstall_config
Mar 27 11:16:09 ubuntu subiquity_event.8192[8192]: subiquity/Package/apply_autoinstall_config
Mar 27 11:16:09 ubuntu subiquity_event.8192[8192]: subiquity/Package/apply_autoinstall_config
Mar 27 11:16:09 ubuntu subiquity_event.8192[8192]: subiquity/Debconf/apply_autoinstall_config
Mar 27 11:16:09 ubuntu subiquity_event.8192[8192]: subiquity/Debconf/apply_autoinstall_config
Mar 27 11:16:09 ubuntu subiquity_event.8192[8192]: subiquity/Kernel/apply_autoinstall_config
Mar 27 11:16:09 ubuntu subiquity_event.8192[8192]: subiquity/Kernel/apply_autoinstall_config
Mar 27 11:16:09 ubuntu subiquity_event.8192[8192]: subiquity/Zdev/apply_autoinstall_config
Mar 27 11:16:09 ubuntu subiquity_event.8192[8192]: subiquity/Zdev/apply_autoinstall_config
Mar 27 11:16:09 ubuntu subiquity_event.8192[8192]: subiquity/Ad/apply_autoinstall_config
Mar 27 11:16:09 ubuntu subiquity_event.8192[8192]: subiquity/Ad/apply_autoinstall_config
Mar 27 11:16:09 ubuntu subiquity_event.8192[8192]: subiquity/Late/apply_autoinstall_config
Mar 27 11:16:09 ubuntu subiquity_event.8192[8192]: subiquity/Late/apply_autoinstall_config
Mar 27 11:22:41 ubuntu subiquity_event.8192[8192]: subiquity/Ad/has_support_GET
Mar 27 11:23:07 ubuntu subiquity_event.8192[8192]: configuring apt
Mar 27 11:23:08 ubuntu subiquity_log.8192[12507]: start: cmd-apt-config: curtin command apt-config
Mar 27 11:23:08 ubuntu subiquity_log.8192[12507]: Handling apt to target /tmp/tmpwoynka9b/mount with config {'debconf_selections': {'subiquity': 'grub-pc grub-efi/cloud_style_installation boolean false'}, 'disable_components': [], 'disable_suites': ['security'], 'preserve_sources_list': False, 'primary': [{'arches': ['default'], 'uri': 'http://ca.archive.ubuntu.com/ubuntu/'}], 'security': [{'arches': ['amd64', 'i386'], 'uri': 'http://security.ubuntu.com/ubuntu/'}, {'arches': ['s390x', 'arm64', 'armhf', 'powerpc', 'ppc64el', 'riscv64'], 'uri': 'http://ports.ubuntu.com/ubuntu-ports'}]}
Mar 27 11:23:08 ubuntu subiquity_log.8192[12507]: Running command ['mount', '--bind', '/dev', '/tmp/tmpwoynka9b/mount/dev'] with allowed return codes [0] (capture=False)
Mar 27 11:23:08 ubuntu subiquity_log.8192[12507]: Running command ['mount', '--bind', '/proc', '/tmp/tmpwoynka9b/mount/proc'] with allowed return codes [0] (capture=False)
Mar 27 11:23:09 ubuntu subiquity_log.8192[12507]: Running command ['mount', '--b...

Revision history for this message
Erich Eickmeyer (eeickmeyer) wrote :

Looks like a curtin call failure

Mar 27 11:24:22 ubuntu subiquity_log.8192[14582]: could not make way for new symlink: usr/share/doc/cpp
Mar 27 11:24:22 ubuntu subiquity_log.8192[14582]: cannot delete non-empty directory: usr/share/doc/cpp
Mar 27 11:25:44 ubuntu subiquity_log.8192[14582]: rsync error: some files/attrs were not transferred (see previous errors) (code 23) at main.c(1338) [sender=3.2.7]

Revision history for this message
Sebastien Bacher (seb128) wrote :

Do you have the corresponding journalctl log?

Revision history for this message
Boyd (boyd-dyob) wrote : Re: [Bug 2059304] Re: something went wrong

Just what I'd pasted into the comment.  I can try to reproduce later this
afternoon.

On March 27, 2024 at 12:55 PM, Sebastien Bacher
(<email address hidden>) wrote:
> Do you have the corresponding journalctl log?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2059304
>
> Title:
>   something went wrong
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/curtin/+bug/2059304/+subscriptions
>
>

Revision history for this message
Dan Bungert (dbungert) wrote :

Was this a situation where we are doing manual partitioning, and the partition containing the rootfs was not formatted? Please reinstall with that checkbox checked (doing backups first).

Changed in curtin:
status: New → Incomplete
Changed in subiquity:
status: New → Incomplete
Changed in subiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/2059304

tags: added: iso-testing
Revision history for this message
Jane Atkinson (irihapeti) wrote :

Has appeared in MATE (20240408) and Budgie (20240407.5) ISOs

Revision history for this message
Jane Atkinson (irihapeti) wrote :

Occurred with Xubuntu ISO of 20240410.1 while doing offline install.

Revision history for this message
Dan Bungert (dbungert) wrote :

@Jane - fixes have been landed for the issue I mention in comment #5. If you're continuing to see issues then I will need you to either file a new bug or post logs to this one.

Revision history for this message
Dan Bungert (dbungert) wrote :

Where logs means the contents of /var/log/installer, sorry for not specifying that the first time.

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