Install crashes on Lenovo Z575 6G DRAM, AMD A6, 750GB HD w/50 GB partition reserved for Ubuntu

Bug #2089467 reported by CHRIS CENCULA
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-desktop-provision
Expired
Undecided
Unassigned

Bug Description

Keep encountering the same error when trying to install 24.04.

Hope someone can point me in the direction of a solution or give me a clue how to get it installed without this issue

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CHRIS CENCULA (cavu-norcal) wrote :
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CHRIS CENCULA (cavu-norcal) wrote :

This is a screenshot of the error message that appears

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Sebastien Bacher (seb128) wrote :

Thank you for your bug report Could you add the logs from/var/log/installer after getting the problem or use 'sudo ubuntu-bug ubuntu-desktop-bootstrap' to report the issue (which would automatically include the needed informations)?

Changed in ubuntu-desktop-provision:
status: New → Incomplete
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CHRIS CENCULA (cavu-norcal) wrote :

Hello Sebastien Bacher,

I believe I've done as requested several times - maybe under other bug numbers, for the same problem of installation failing.

Please let me know if you don't find the necessary information under any of the submissions I've reported/recorded.

This is my first time trying to install 24.04 - I had previously installed and used 18.04 many years agon on a different computer, I don't recall having any major challenges getting that install accomplished

Thanks,
Chris

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CHRIS CENCULA (cavu-norcal) wrote :
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CHRIS CENCULA (cavu-norcal) wrote :
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Sebastien Bacher (seb128) wrote :

Could you also include the subiquity and curtin logs from that directoy?

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CHRIS CENCULA (cavu-norcal) wrote :

Hello Sebastian,

I wish I could just add files to this bug as requested.
Most of the time when I utilize the "Add attachment" feature on the right hand side, it won't attach a file after the file is selected in the file browsing window. On rare exception, it will attach the file, which is how I was able to upload the bootstrap log file.
For some reason, it doesn't seem to be an issue when uploading the screenshots.

Chris

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubuntu-desktop-provision because there has been no activity for 60 days.]

Changed in ubuntu-desktop-provision:
status: Incomplete → Expired
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