Ubuntu GNOME

After switching users Gnome-shell gives black screen, which can be recovered by pressing "Super"

Bug #1299718 reported by Pekka Tiittanen on 2014-03-30

This bug affects 3 people

	Status	Importance	Assigned to	Milestone
GNOME Shell	New	Medium	gnome-bugs #727629
Ubuntu GNOME	Incomplete	Undecided	Unassigned	Ubuntu GNOME trusty.3 "14.04.3"
gnome-shell (Ubuntu)	Won't Fix	Undecided	Unassigned

Bug Description

Way to reproduce:

Need to be using Nvidia-proprietary drivers (version 331.38 in Trusty) and GDM.

1) Log in as User1
2) Select "Switch user" from the menu
3) Log in as User2
4) Select "Switch user" from the menu
5) Log in as User1
6) Black desktop for User1, which can be recovered by pressing "Super"

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: gnome-shell 3.10.4-0ubuntu5
ProcVersionSignature: Ubuntu 3.13.0-19.40-generic 3.13.6
Uname: Linux 3.13.0-19-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
CurrentDesktop: GNOME
Date: Sun Mar 30 12:44:17 2014
DisplayManager: gdm
EcryptfsInUse: Yes
GsettingsChanges: b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
InstallationDate: Installed on 2014-03-29 (0 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Daily amd64 (20140328)
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

Tags:

Revision history for this message

Pekka Tiittanen (pekka-tiittanen) wrote on 2014-03-30:

Dependencies.txt Edit (24.5 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (301 bytes, text/plain; charset="utf-8")

Tim Lunn (darkxst) on 2014-03-30

Changed in ubuntu-gnome:
milestone:	none → trusty

Bug Watch Updater (bug-watch-updater) on 2014-04-05

Changed in gnome-shell:
importance:	Unknown → Medium
status:	Unknown → New

Revision history for this message

Tim Lunn (darkxst) wrote on 2014-04-11:

Final freeze now in affect deferring this until after release

Changed in ubuntu-gnome:
milestone:	trusty → trusty.1
milestone:	trusty.1 → trusty

Revision history for this message

Launchpad Janitor (janitor) wrote on 2014-05-05:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-shell (Ubuntu):
status:	New → Confirmed

Tim Lunn (darkxst) on 2014-05-08

Changed in ubuntu-gnome:
milestone:	trusty → trusty.1

Revision history for this message

pavel bursa (bursap) wrote on 2014-12-06:

I confirm the bug for:
Ubuntu 14.04.1 LTS, Kernel 3.13.0-36-generic (x86_64), Compiled #63-Ubuntu SMP Wed Sept 3, 2014, 21:30:07 UTC
I am Using standard Unity desktop, Nvidia binary driver, ver. 331.38

Pentium Dual Core E6300 @2800MHz
8 GB RAM
NVIDIA GE Forece GT 640, rev a1
ASUS P5Q3, BIOS ver 11.02

P.S. pressing ctrl+alt+F7 works for me to get back to Unity.

Tim Lunn (darkxst) on 2015-03-11

Changed in ubuntu-gnome:
milestone:	trusty.1 → trusty.3

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2016-04-25:

Reproducible in virtualbox as well.

Changed in ubuntu-gnome:
status:	New → Confirmed

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2017-05-18:

Thank you for reporting this bug to Ubuntu.
Ubuntu GNOME 14.04 (trusty) reached end-of-life on April 28, 2017

https://wiki.ubuntu.com/TrustyTahr/ReleaseNotes/UbuntuGNOME#Support
https://lists.ubuntu.com/archives/ubuntu-gnome/2017-March/004211.html

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test.