Ubuntu UX

[scopes] Scopes do not warn when there is no network

Bug #1381750 reported by Chris Gagnon
30
This bug affects 7 people
Affects Status Importance Assigned to Milestone
Ubuntu UX
Fix Committed
Medium
Paty Davila
unity-scopes-shell (Ubuntu)
Confirmed
High
Unassigned

Bug Description

Summary:
ubuntu store should warn user when there is no network

steps:
1. image phone
2. don't enter a wifi password or put in a sim card
2. open ubuntu-store

expected results:
info about apps or info about not have a network connection should be displayed.

actual results:
a white page is displayed

version info:
channel: ubuntu-touch/ubuntu-rtm/14.09-proposed
device: krillin
build_number: 106
version_detail: ubuntu=20141015,device=20141014-acf0142,custom=1413152967,version=106

------ UX Comment ------

We've added in the latest specification for Offline states in Scopes the visual assets for errors and offline use cases. Link to the spec: https://docs.google.com/document/d/1UN3IUhxxTIUWWrEdIqQvATWC5sb2E4m7QFK2RxDXCEA/edit

See original description
Chris Gagnon (chris.gagnon)
description: updated
description: updated
Revision history for this message
dobey (dobey) wrote :

This is a general design issue for all scopes, so we need a standard solution across all the scopes which need network. A similar issue happens in other scopes, when the search privacy setting is "phone only." Given how scopes work now, the setting is probably not so relevant.

Olga Kemmet (olga-kemmet)
summary: - ubuntu store should warn user when there is no network
+ [scopes] ubuntu store should warn user when there is no network
Changed in ubuntu-ux:
status: New → Triaged
importance: Undecided → Medium
assignee: nobody → James Mulholland (jamesjosephmulholland)
Matthew Paul Thomas (mpt)
Changed in ubuntu-ux:
assignee: James Mulholland (jamesjosephmulholland) → Paty Davila (dizzypaty)
Revision history for this message
Launchpad Janitor (janitor) wrote : Re: [scopes] ubuntu store should warn user when there is no network

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity-scope-click (Ubuntu):
status: New → Confirmed
Paty Davila (dizzypaty)
description: updated
Changed in ubuntu-ux:
status: Triaged → Fix Committed
dobey (dobey)
Changed in unity-scope-click (Ubuntu):
importance: Undecided → High
Revision history for this message
Vincas Dargis (talkless) wrote :

Also, if network is enabled later, store scope does not refresh.

"Updates" page in Settings does refresh though, as example.

Revision history for this message
dobey (dobey) wrote :

@Vincas Scopes cannot monitor network, as they are not necessarily running. Causing the active scope to refresh when a network connection appears after there is no network connection, would be something the dash would have to do, and in most cases it is probably not appropriate to do so.

summary: - [scopes] ubuntu store should warn user when there is no network
+ [scopes] Store does not warn when there is no network
summary: - [scopes] Store does not warn when there is no network
+ [scopes] Scopes do not warn when there is no network
Revision history for this message
dobey (dobey) wrote :

I'm moving this to unity-scopes-shell as the linked spec shows a general error implementation for these specific error cases, which should probably be done on the dash side, rather than forcing duplicate code into every scope on the system.

affects: unity-scope-click (Ubuntu) → unity-scopes-shell (Ubuntu)
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