Empathy change to Online Accounts no longer supports SIPE

Status changed to 'Confirmed' because the bug affects multiple users.

I agree. I just found this out this morning that I can't use telepathy-haze anymore. What's the point of having telepathy-haze if you can't even use it?

I agree . i cant use sipe no more under empathy (been using this on the past as a Office Communicator replacement) , atm the only working solution on ubuntu is Pidgin + pidgin-sipe plugin.

I also require SIPE in my workplace and am now reluctant to upgrade until SIPE is integrated with Empathy.

UOA supports and hardcoded list of protocols. If we want to add some, just edit http://git.gnome.org/browse/empathy/tree/ubuntu-online-accounts/cc-plugins/generate-plugins.py. I'm not sure why SIPE is not there, maybe we wanted to avoid duplicated SIP support?

Actually we don't support any external libpurple plugins, that's the reason why it won't work.

That is a shame. It means those of us who work at home don't have a well-integrated SIPE solution with newer versions of Ubuntu. It's hard to argue for switching to Linux desktops when they don't provide access to required work IM solutions.

For the record, Empathy supported the pidgin SIPE plugin in the past, because I personally used it for at least a year before upgrading to Quantal. So if it is no longer supported, then the functionality was removed.

I would really appreciate any workaround for this problem. Thanks.

I actually stopped using Ubuntu at work when they introduced Lync/Communicator as the corporate standard IM (I came back because I can use it via Outlook Web App now). I imagine I'm not the only one. Supporting it as a first class protocol is really important.

I have installed account-plugin-sip package and sip protocol is shown on online accounts. Unfortunately, I cannot figure it out how to make it work. I get a "network error" with no more explanations. For me it's important to connect to my corporation IM (lync) from my ubuntu desktop at home. Thanks.

Upgraded from 12.04 where I was using sipe pluging, my account kept working after upgrade, though I could not actually see it in my online accounts.
I had to change sipe account's password, so now I'm buggered, since there is no way I can update my account settings.

It's definitely bug. My existing account turned after upgrade to 12.10 into zombie, can't delete it, can't update it, it's just there nagging about wrong credentials....

moving bug to online accounts

As discussed with Mardy on IRC, here is what I suggest to fix this bug:

1) include .provider/service file in the packaging of the purple plugins
2) add a field in .service XML to tell which plugin to use, fallback to use lib<service-name>.so as it does now
3) in empathy stop generating a plugin per protocol, but instead make only one plugin and add the field in all .service files to tell UOA to use that common plugin

Status changed to 'Confirmed' because the bug affects multiple users.

This also makes me a sad panda. I want SIPE in empathy. Has anyone made this work yet or notifications in the messaging menu for pidgin?

Yes this is annoying, I can use the web app but desktop notifications would be nice.

Is there a fix for this in the works? :(

Temporary fix, guys:
run 'empathy-accounts' in the console and you can add it in there.

I linked a branch which adds an account plugin for SIPE. However, it's to be merged only after a new Empathy version has been released.

I also have this problem, and i do have the same need, to be able to use sipe accounts on empathy. I can add the sipe account and configure it through 'empathy-accounts', however empathy hangs on trying to establish connection. In Pidgin i'm prompted to accept my company certificate, and after i accept it, i'm able to login. Maybe what's happening is that Empathy doesn't show me the certificate so i can accept it, and connection stalls.

Anyone has the same problem? Is there a way to import this certificate into Empathy? Should it be filled as a bug?

Status changed to 'Confirmed' because the bug affects multiple users.

Yes this affects me too, I really need a solution to this!

This looks like a more relevant bug report for this issue.

This is causing issues for me as well. I have attempted configuring it though empathy-accounts but like LnxSlck, it just hangs on trying to connect.

This applies to me as well, I can import the account from pidgin but it will never actually log on.

Also, of quick note, there should be an easy way to enable this to auth with the cloud if you are on office365.

On Ubuntu 13.10 with sipe protocol hang on Writing file /tmp/haze-F7rdhB/accounts.xml

hazehaze-DEBUG: 18/10/13 03:19:57.677793: haze_connection_manager_init: Initializing (HazeConnectionManager *)0x6ad230
hazehaze-DEBUG: 18/10/13 03:19:57.678549: haze_protocol_build_list: using default behaviour for unknown prpl 'prpl-myspace'
tp-glib/-DEBUG: 18/10/13 03:19:57.681860: started version 0.6.0 (telepathy-glib version 0.20.4)
purpleprefs-INFO: 18/10/13 03:19:57.682009: /purple/savedstatus/isidleaway changed, scheduling save.
hazehaze-DEBUG: 18/10/13 03:20:00.652416: haze_protocol_translate_parameters: setting parameter account (telepathy name account)
hazehaze-DEBUG: 18/10/13 03:20:00.652574: haze_protocol_translate_parameters: setting parameter usersplit1 (telepathy name login)
hazehaze-DEBUG: 18/10/13 03:20:00.652695: haze_protocol_translate_parameters: setting parameter server (telepathy name server)
hazehaze-DEBUG: 18/10/13 03:20:00.652816: haze_protocol_translate_parameters: setting parameter transport (telepathy name transport)
hazehaze-DEBUG: 18/10/13 03:20:00.652936: haze_protocol_translate_parameters: setting parameter authentication (telepathy name authentication)
hazehaze-DEBUG: 18/10/13 03:20:00.662748: haze_protocol_translate_parameters: setting parameter sso (telepathy name sso)
hazehaze-DEBUG: 18/10/13 03:20:00.663129: haze_protocol_translate_parameters: setting parameter dont-publish (telepathy name dont-publish)
hazehaze-DEBUG: 18/10/13 03:20:00.663639: haze_connection_class_init: Initializing (HazeConnectionClass *)0x7145a0
hazehaze-DEBUG: 18/10/13 03:20:00.663985: haze_connection_init: Initializing (HazeConnection *)0x7420c0
hazehaze-DEBUG: 18/10/13 03:20:00.664374: haze_connection_constructor: Post-construction: (HazeConnection *)0x7420c0
purpleaccount-MESSAGE: 18/10/13 03:20:00.697925: Connecting to account **********@**************.
purpleconnection-MESSAGE: 18/10/13 03:20:00.699067: Connecting. gc = 0x714290
purpleaccount-MESSAGE: 18/10/13 03:20:00.699521: Connecting to account **********@**************.
purpleutil-MESSAGE: 18/10/13 03:20:02.670810: Writing file prefs.xml to directory /tmp/haze-F7rdhB
purpleutil-MESSAGE: 18/10/13 03:20:02.670928: Writing file /tmp/haze-F7rdhB/prefs.xml
purpleutil-MESSAGE: 18/10/13 03:20:02.700251: Writing file status.xml to directory /tmp/haze-F7rdhB
purpleutil-MESSAGE: 18/10/13 03:20:02.700333: Writing file /tmp/haze-F7rdhB/status.xml
purpleutil-MESSAGE: 18/10/13 03:20:05.666207: Writing file accounts.xml to directory /tmp/haze-F7rdhB
purpleutil-MESSAGE: 18/10/13 03:20:05.666572: Writing file /tmp/haze-F7rdhB/accounts.xml

$ env HAZE_PERSIST=1 HAZE_DEBUG=all /usr/lib/telepathy/telepathy-haze

I send the haze debug mode

(haze:31221): purple/plugins-CRITICAL **: /usr/lib/purple-2/libjabber.so is not usable because the 'purple_init_plugin' symbol could not be found. Does the plugin call the PURPLE_INIT_PLUGIN() macro?
purple/prpl-loubserp-mxit-Message: Loading MXit libPurple plugin...

(haze:31221): purple/plugins-CRITICAL **: /usr/lib/purple-2/tcl.so is not loadable: libtk8.5.so.0: cannot open shared object file: No such file or directory

(haze:31221): purple/plugins-CRITICAL **: /usr/lib/purple-2/libsametime.so has a prefs_info, but is a prpl. This is no longer supported.

(haze:31221): purple/plugins-CRITICAL **: /usr/lib/purple-2/libymsg.so is not usable because the 'purple_init_plugin' symbol could not be found. Does the plugin call the PURPLE_INIT_PLUGIN() macro?

(haze:31221): purple/plugins-CRITICAL **: /usr/lib/purple-2/liboscar.so is not usable because the 'purple_init_plugin' symbol could not be found. Does the plugin call the PURPLE_INIT_PLUGIN() macro?
purple/util-Message: Reading file xmpp-caps.xml from directory /tmp/haze-6fYM6p
purple/util-Message: File /tmp/haze-6fYM6p/xmpp-caps.xml does not exist (this is not necessarily an error)
purple/jabber-Message: creating hash tables for data objects
purple/util-Message: Reading file accounts.xml from directory /tmp/haze-6fYM6p
purple/util-Message: File /tmp/haze-6fYM6p/accounts.xml does not exist (this is not necessarily an error)
purple/util-Message: Reading file status.xml from directory /tmp/haze-6fYM6p
purple/util-Message: File /tmp/haze-6fYM6p/status.xml does not exist (this is not necessarily an error)

(haze:31221): purple/certificate-WARNING **: CertificateVerifier x509, singleuse requested but not found.
purple/certificate-Message: CertificateVerifier singleuse registered

(haze:31221): purple/certificate-WARNING **: CertificatePool x509, ca requested but not found.

(haze:31221): purple/certificate-WARNING **: CertificateScheme x509 requested but not found.

(haze:31221): purple/certificate/x509/ca-WARNING **: Lazy init failed because an X.509 Scheme is not yet registered. Maybe it will be better later.
purple/certificate/x509/ca-Message: Init failed, probably because a dependency is not yet registered. It has been deferred to later.
purple/certificate-Message: CertificatePool ca registered

(haze:31221): purple/certificate-WARNING **: CertificatePool x509, tls_peers requested but not found.
purple/certificate-Message: CertificatePool tls_peers registered

(haze:31221): purple/certificate-WARNING **: CertificateVerifier x509, tls_cached requested but not found.
purple/certificate-Message: CertificateVerifier tls_cached registered

(haze:31221): purple/certificate-WARNING **: CertificateScheme x509 requested but not found.
purple/certificate-Message: CertificateScheme x509 registered
purple/util-Message: Reading file smileys.xml from directory /tmp/haze-6fYM6p
purple/util-Message: File /tmp/haze-6fYM6p/smileys.xml does not exist (this is not necessarily an error)
purple/stun-Message: using server
purple/util-Message: Reading file blist.xml from directory /tmp/haze-6fYM6p
purple/util-Message:...

Last strace of telepathy haze process

write(2, "purple/util-Message: Writing fil"..., 64purple/util-Message: Writing file /tmp/haze-0SJdZl/accounts.xml
) = 64
access("/tmp/haze-0SJdZl/accounts.xml.save", F_OK) = -1 ENOENT (No such file or directory)
open("/tmp/haze-0SJdZl/accounts.xml.save", O_WRONLY|O_CREAT|O_TRUNC, 0666) = 5
fstat(5, {st_mode=S_IFREG|0644, st_size=0, ...}) = 0
mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7f3ef285f000
write(5, "<?xml version='1.0' encoding='UT"..., 1553) = 1553
fsync(5) = 0
close(5) = 0
munmap(0x7f3ef285f000, 4096) = 0
stat("/tmp/haze-0SJdZl/accounts.xml.save", {st_mode=S_IFREG|0644, st_size=1553, ...}) = 0
chmod("/tmp/haze-0SJdZl/accounts.xml.save", 0600) = 0
rename("/tmp/haze-0SJdZl/accounts.xml.save", "/tmp/haze-0SJdZl/accounts.xml") = 0
sendmsg(3, {msg_name(0)=NULL, msg_iov(2)=[{"l\4\1\1X\0\0\0O\1\0\0z\0\0\0\1\1o\0 \0\0\0/org/fre"..., 144}, {"\261P\336\253^\230\324A\v\0\0\0purple/util\0\3\0\0\0007\0\0\0"..., 88}], msg_controllen=0, msg_flags=0}, MSG_NOSIGNAL) = 232
sendmsg(3, {msg_name(0)=NULL, msg_iov(2)=[{"l\4\1\1K\0\0\0P\1\0\0z\0\0\0\1\1o\0 \0\0\0/org/fre"..., 144}, {"\347R\336\253^\230\324A\v\0\0\0purple/util\0\3\0\0\0*\0\0\0"..., 75}], msg_controllen=0, msg_flags=0}, MSG_NOSIGNAL) = 219
poll([{fd=4, events=POLLIN}, {fd=6, events=POLLIN}, {fd=3, events=POLLIN}], 3, 4294967295

Bug still present in Ubuntu 14.04.

Using empathy-accounts, it is possible to add a lync account using pidgin-sipe plugin. I didn't see any problems, just need to put the e-mail address into "account" field and click "Connect". Empathy will ask for password.

I can confirm Comment #36. I opened terminal and typed "empathy-accounts" and I can once again see that familiar interface for adding a Microsoft OCS Account.

I create an account in empathy-accounts and configure as I have configured the account in Pidgin, however in the debugger I get:

"User name should be a valid SIP URI Example: <email address hidden>"

and the accounts.xml file only contains the top level "accounts" element.