Ubuntu
account-plugins package

Auto-Login service for GMail accounts gives "Applications can no longer access online account" error

Bug #1354067 reported by Shash
92
This bug affects 19 people
Affects Status Importance Assigned to Milestone
account-plugins (Ubuntu)
Incomplete
High
Alberto Mardegan

Bug Description

The auto-login service for GMail accounts gives "Applications can no longer access online accounts" error everytime it attempts to connect. It also cannot sustain connections for other online services (facebook, yahoo, etc.) and requires me to grant access to the services again and again. I can confirm my passwords are correct.

Also, granting access to yahoo mail and facebook works flawlessly, but the GMail 'Grant Access' interface is buggy, and just doesn't work. On entering password and clicking 'Done' it brings back the same screen, as though nothing happened. Over and over again. If you click cancel a few times, it brings you back to the screen with the list of online accounts, while it attempts to connect to the services, in vain. Also, overall the friends service is buggy. It doesn't show me notifications from facebook, nor has it synced events from my google calenders. I cannot tell you when this problem started exactly, neither can i guess what might have caused the problem. If you need some log files, please tell me, i'll upload them asap. I don't have accounts in many of the services listed there, so i might not be able to help you with other services. I really hope there's a solution to this, because its always lovely to see a well polished desktop environment :)

I use Ubuntu 14.04 LTS (Trusty Tahr)

Version of 'friends' package installed: 0.2.0+14.04.20140217.1-0ubuntu1

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: friends-dispatcher 0.2.0+14.04.20140217.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Aug 7 20:47:49 2014
InstallationDate: Installed on 2014-04-20 (108 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: friends
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Shash (shashtheash95) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in friends (Ubuntu):
status: New → Confirmed
Revision history for this message
Coeur Noir (coeur-noir) wrote :

I have this problem with gmail account too, since I have enabled the "double check process" on Google account - where a code is sent by sms to mobile phone to validate connection. Does it make sense ?

Revision history for this message
Shash (shashtheash95) wrote :

I don't think that is the issue, because i know i haven't enabled two step verification for my accounts! I wonder what exactly the problem could be!

Revision history for this message
Paul D Smyth (pauldsmyth) wrote :

I have this issue, have done for at least the last 2 releases of Ubuntu. I have two factor enabled for Gmail but then plenty of other services use the two factor without having to re-authenticate on a daily basis.

Robert Bruce Park (robru)
Changed in account-plugins (Ubuntu):
assignee: nobody → Alberto Mardegan (mardy)
Changed in friends (Ubuntu):
status: Confirmed → Invalid
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in account-plugins (Ubuntu):
status: New → Confirmed
Revision history for this message
Alberto Mardegan (mardy) wrote :

Does the problem go away if you disable the Calendar service from the Google account, in the Online Accounts panel in System Settings?
If so, this might be a duplicate of bug 1029289.

Revision history for this message
Coeur Noir (coeur-noir) wrote :

Problem stays, even if calendar service is disabled.

Revision history for this message
Coeur Noir (coeur-noir) wrote :

I don't use Evolution on my PC's but thunderbird (with add-ons to sync lighting with google agendas and contacts)

And my thunderbird's still run ok despite of the bug.

I can confirm the bug is still there even after fresh install of ubuntu 14.04.

Even if Calendar + Contacts services are disabled.

Revision history for this message
Misosofos (misosofos) wrote :

The problem persists.

Revision history for this message
Nicolás Cáceres (nicolas-caceres-90) wrote :

Yes, the problem persists. :(

Revision history for this message
Rainer Rohde (rainer-rohde) wrote :

Still persists in 14.10.

Alberto Salvia Novella (es20490446e)
no longer affects: friends (Ubuntu)
Changed in account-plugins (Ubuntu):
importance: Undecided → High
Revision history for this message
Michel-Ekimia (michel.ekimia) wrote :

Nobdody as a clue on this ?

This is just making the online accounts useless, although we all advertise that it's a great feature !

Revision history for this message
Alberto Mardegan (mardy) wrote :

Please, try to disable the services under the google account one at a time, in order to try to find out which is exactly the application which is breaking it. Also, if you could take a screenshot of the login screen, that would be awesome.

Changed in account-plugins (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
louis (louistaylor147) wrote :

I had this problem in Ubuntu 14.10 untill I changed my 'password and keys' to store unencrypted (blank password). Not the most secure solution but is fine for me.

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