[20251, IDT 92HD95, Black Headphone Out, Front] Background noise or low volume

Bug #1500605 reported by Sebastian
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

The sound through headphones is terrible under Ubuntu and Windows perfectly on sound

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
Uname: Linux 3.19.0-15-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0p: bastek 1601 F...m pulseaudio
 /dev/snd/controlC0: bastek 1601 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Sep 28 22:23:15 2015
InstallationDate: Installed on 2015-09-28 (0 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Front
Symptom_Type: High background noise, or volume is too low
Title: [20251, IDT 92HD95, Black Headphone Out, Front] Background noise or low volume
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/19/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 7ACN89WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Ginkgo 7A
dmi.board.vendor: LENOVO
dmi.board.version: 31900003WIN8 STD MLT
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G700
dmi.modalias: dmi:bvnLENOVO:bvr7ACN89WW:bd11/19/2013:svnLENOVO:pn20251:pvrLenovoG700:rvnLENOVO:rnGinkgo7A:rvr31900003WIN8STDMLT:cvnLENOVO:ct10:cvrLenovoG700:
dmi.product.name: 20251
dmi.product.version: Lenovo G700
dmi.sys.vendor: LENOVO

Revision history for this message
Sebastian (basti9704) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Revision history for this message
Benjamin (pierrebenjamin) wrote :

This problem was discussed here: https://bugzilla.kernel.org/show_bug.cgi?id=74841.

It also affects Ubuntu 16.04.

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