i can not connect my blutooth device and blutooh can not search for my devices

Bug #1939642 reported by Islam Mohamed Fahmy
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

i can not connect my Bluetooth device and Bluetooth can not search for my devices

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22
Uname: Linux 5.11.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: islam 1590 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Aug 12 07:52:58 2021
InstallationDate: Installed on 2021-08-10 (2 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: Bluetooth sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/25/2015
dmi.bios.release: 4.6
dmi.bios.vendor: Intel Corp.
dmi.bios.version: RKPPT10H.86A.0042.2015.0625.1859
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: D53427RKE
dmi.board.vendor: Intel Corporation
dmi.board.version: G87971-402
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrRKPPT10H.86A.0042.2015.0625.1859:bd06/25/2015:br4.6:svn:pn:pvr:rvnIntelCorporation:rnD53427RKE:rvrG87971-402:cvn:ct3:cvr:
dmi.product.family: To be filled by O.E.M.
dmi.product.sku: To be filled by O.E.M.

Revision history for this message
Islam Mohamed Fahmy (islam4401) wrote :
Revision history for this message
Islam Mohamed Fahmy (islam4401) wrote :

Please fix this problem

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