Input from an external mic can be barely noticeable, or not hearable at all

Bug #2009506 reported by Maryna Khrolenko
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

The microphone from an external device not working.
Input from an external mic can be barely noticeable, or not hearable at all.
The headset is connected by a jack port.
No option to adjust gain level for external Microphone(headset).
Checked with different working headset.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.19.0-35.36~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-35-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: maryna 1598 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Mar 6 17:26:30 2023
InstallationDate: Installed on 2023-02-03 (31 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/06/2022
dmi.bios.release: 1.19
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.19.0
dmi.board.name: 0GGCMJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd09/06/2022:br1.19:svnDellInc.:pnVostro3500:pvr:rvnDellInc.:rn0GGCMJ:rvrA01:cvnDellInc.:ct10:cvr:sku0A24:
dmi.product.family: Vostro
dmi.product.name: Vostro 3500
dmi.product.sku: 0A24
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2023-02-13T11:13:28.057933

Revision history for this message
Maryna Khrolenko (mkhrolenko13) wrote :
summary: - PCI/internal sound card not detected
+ Input from an external mic can be barely noticeable, or not hearable at
+ all
description: updated
Revision history for this message
Maryna Khrolenko (mkhrolenko13) wrote :

Resolved

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