PCI/internal sound card not detected

Bug #2033030 reported by prathmesh Patil
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

I'm not able to hear sound from device while using Ubuntu Linux. I'm using linux ubuntu as Dual boot setup. Even Connected bluetooth devices are not detected. Only getting Dummy Output option.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13
Uname: Linux 6.2.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri Aug 25 14:16:44 2023
InstallationDate: Installed on 2023-06-17 (68 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/22/2022
dmi.bios.release: 3.15
dmi.bios.vendor: HONOR
dmi.bios.version: 3.15
dmi.board.asset.tag: NULL
dmi.board.name: NBR-WAX9-PCB
dmi.board.vendor: HONOR
dmi.board.version: M1030
dmi.chassis.asset.tag: NULL
dmi.chassis.type: 10
dmi.chassis.vendor: HONOR
dmi.chassis.version: M1030
dmi.ec.firmware.release: 3.15
dmi.modalias: dmi:bvnHONOR:bvr3.15:bd02/22/2022:br3.15:efr3.15:svnHONOR:pnNBR-WAX9:pvrM1030:rvnHONOR:rnNBR-WAX9-PCB:rvrM1030:cvnHONOR:ct10:cvrM1030:skuC170:
dmi.product.family: MagicBook
dmi.product.name: NBR-WAX9
dmi.product.sku: C170
dmi.product.version: M1030
dmi.sys.vendor: HONOR

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prathmesh Patil (prathmeshp257) wrote :
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