| 2012-10-25 01:40:03 |
penalvch |
bug |
|
|
added bug |
| 2012-10-25 01:40:03 |
penalvch |
attachment added |
|
screencast.webm https://bugs.launchpad.net/bugs/1071092/+attachment/3412526/+files/screencast.webm |
|
| 2012-10-25 08:02:20 |
Laurent Bonnaud |
bug |
|
|
added subscriber Laurent Bonnaud |
| 2012-10-27 11:26:39 |
penalvch |
description |
1) lsb_release -rd
Description: Ubuntu 12.10
Release: 12.10
2) apt-cache policy apport
apport:
Installed: 2.6.1-0ubuntu6
Candidate: 2.6.1-0ubuntu6
Version table:
*** 2.6.1-0ubuntu6 0
900 http://archive.ubuntu.com/ubuntu/ quantal-updates/main i386 Packages
100 /var/lib/dpkg/status
2.6.1-0ubuntu3 0
500 http://archive.ubuntu.com/ubuntu/ quantal/main i386 Packages
3) What is expected to happen is when one generates a crash report in /var/crash via the terminal:
cd ~/Desktop && wget -c https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1064560/+attachment/3390885/+files/11_03pu-reduced.odt -O example.odt && lowriter --nologo example.odt
Save As -> doc 97/XP/2003 -> and after LibreOffice crashes execute:
cd /var/crash && ubuntu-bug _usr_lib_libreoffice_program_soffice.bin.1000.crash
Apport should process the .crash file, and a Firefox window should pop up offering to report a bug on Launchpad.
4) What happens instead is it does not, nor does it give any other indication as to why it did not. Please see attached screencast for verification of this phenomenon. As well, this is prohibiting I and others (at least 2 others w/ LibreOffice crash bugs) from reporting valid crash bugs on Launchpad (or at least knowing why the crash report was not reported via Launchpad). This is a regression in Quantal as I was able to report against .crash files via apport (ex. https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1069301 ).
Marking Triaged due to screencast, and High due to how this has "a severe impact on a small portion of Ubuntu users (estimated)". It is frustrating myself and others reporting crash reports via ubuntu-bug. As well, it is preventing effective triage against crash reports of LibreOffice. Examples I could dig up within a couple minutes of searching:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1069692
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1064560
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: apport 2.6.1-0ubuntu6
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic i686
ApportVersion: 2.6.1-0ubuntu6
Architecture: i386
CheckboxSubmission: 30b6638832e19720cfe8f7a91e5798a4
CheckboxSystem: 2954e74ba17fb0e37fc942cd1d9fab4e
CrashReports:
664:1000:129:0:2012-10-24 20:46:27.711222133 -0400:2012-10-24 20:46:27.711222133 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.upload
640:1000:129:24883693:2012-10-24 20:46:25.199222000 -0400:2012-10-24 20:46:28.731222136 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.crash
600:117:129:0:2012-10-24 20:46:30.395222142 -0400:2012-10-24 20:46:30.395222142 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.uploaded
Date: Wed Oct 24 20:49:29 2012
InstallationDate: Installed on 2012-06-11 (135 days ago)
InstallationMedia: Xubuntu 12.04 "Precise Pangolin" - Alpha i386 (20120131.1)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_US:en
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: Upgraded to quantal on 2012-09-14 (40 days ago) |
1) lsb_release -rd
Description: Ubuntu 12.10
Release: 12.10
2) apt-cache policy apport
apport:
Installed: 2.6.1-0ubuntu6
Candidate: 2.6.1-0ubuntu6
Version table:
*** 2.6.1-0ubuntu6 0
900 http://archive.ubuntu.com/ubuntu/ quantal-updates/main i386 Packages
100 /var/lib/dpkg/status
2.6.1-0ubuntu3 0
500 http://archive.ubuntu.com/ubuntu/ quantal/main i386 Packages
3) What is expected to happen is when one generates a crash report in /var/crash via the terminal:
cd ~/Desktop && wget -c https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1064560/+attachment/3390885/+files/11_03pu-reduced.odt -O example.odt && lowriter --nologo example.odt
Save As -> doc 97/XP/2003 -> and after LibreOffice crashes execute:
cd /var/crash && ubuntu-bug _usr_lib_libreoffice_program_soffice.bin.1000.crash
Apport should process the .crash file, and a Firefox window should pop up offering to report a bug on Launchpad.
4) What happens instead is it does not, nor does it give any other indication as to why it did not. Please see attached screencast for verification of this phenomenon. As well, this is prohibiting I and others (at least 2 others w/ LibreOffice crash bugs) from reporting valid crash bugs on Launchpad (or at least knowing why the crash report was not reported via Launchpad). This is a regression in Quantal as I was able to report against .crash files via apport (ex. https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1069301 ).
Marking Triaged due to screencast https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1071092/+attachment/3412526/+files/screencast.webm , and High due to how this has "a severe impact on a small portion of Ubuntu users (estimated)". It is frustrating myself and others reporting crash reports via ubuntu-bug. As well, it is preventing effective triage against crash reports of LibreOffice. Examples I could dig up within a couple minutes of searching:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1069692
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1064560
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: apport 2.6.1-0ubuntu6
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic i686
ApportVersion: 2.6.1-0ubuntu6
Architecture: i386
CheckboxSubmission: 30b6638832e19720cfe8f7a91e5798a4
CheckboxSystem: 2954e74ba17fb0e37fc942cd1d9fab4e
CrashReports:
664:1000:129:0:2012-10-24 20:46:27.711222133 -0400:2012-10-24 20:46:27.711222133 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.upload
640:1000:129:24883693:2012-10-24 20:46:25.199222000 -0400:2012-10-24 20:46:28.731222136 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.crash
600:117:129:0:2012-10-24 20:46:30.395222142 -0400:2012-10-24 20:46:30.395222142 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.uploaded
Date: Wed Oct 24 20:49:29 2012
InstallationDate: Installed on 2012-06-11 (135 days ago)
InstallationMedia: Xubuntu 12.04 "Precise Pangolin" - Alpha i386 (20120131.1)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_US:en
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: Upgraded to quantal on 2012-09-14 (40 days ago) |
|
| 2012-10-27 12:26:39 |
penalvch |
description |
1) lsb_release -rd
Description: Ubuntu 12.10
Release: 12.10
2) apt-cache policy apport
apport:
Installed: 2.6.1-0ubuntu6
Candidate: 2.6.1-0ubuntu6
Version table:
*** 2.6.1-0ubuntu6 0
900 http://archive.ubuntu.com/ubuntu/ quantal-updates/main i386 Packages
100 /var/lib/dpkg/status
2.6.1-0ubuntu3 0
500 http://archive.ubuntu.com/ubuntu/ quantal/main i386 Packages
3) What is expected to happen is when one generates a crash report in /var/crash via the terminal:
cd ~/Desktop && wget -c https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1064560/+attachment/3390885/+files/11_03pu-reduced.odt -O example.odt && lowriter --nologo example.odt
Save As -> doc 97/XP/2003 -> and after LibreOffice crashes execute:
cd /var/crash && ubuntu-bug _usr_lib_libreoffice_program_soffice.bin.1000.crash
Apport should process the .crash file, and a Firefox window should pop up offering to report a bug on Launchpad.
4) What happens instead is it does not, nor does it give any other indication as to why it did not. Please see attached screencast for verification of this phenomenon. As well, this is prohibiting I and others (at least 2 others w/ LibreOffice crash bugs) from reporting valid crash bugs on Launchpad (or at least knowing why the crash report was not reported via Launchpad). This is a regression in Quantal as I was able to report against .crash files via apport (ex. https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1069301 ).
Marking Triaged due to screencast https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1071092/+attachment/3412526/+files/screencast.webm , and High due to how this has "a severe impact on a small portion of Ubuntu users (estimated)". It is frustrating myself and others reporting crash reports via ubuntu-bug. As well, it is preventing effective triage against crash reports of LibreOffice. Examples I could dig up within a couple minutes of searching:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1069692
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1064560
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: apport 2.6.1-0ubuntu6
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic i686
ApportVersion: 2.6.1-0ubuntu6
Architecture: i386
CheckboxSubmission: 30b6638832e19720cfe8f7a91e5798a4
CheckboxSystem: 2954e74ba17fb0e37fc942cd1d9fab4e
CrashReports:
664:1000:129:0:2012-10-24 20:46:27.711222133 -0400:2012-10-24 20:46:27.711222133 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.upload
640:1000:129:24883693:2012-10-24 20:46:25.199222000 -0400:2012-10-24 20:46:28.731222136 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.crash
600:117:129:0:2012-10-24 20:46:30.395222142 -0400:2012-10-24 20:46:30.395222142 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.uploaded
Date: Wed Oct 24 20:49:29 2012
InstallationDate: Installed on 2012-06-11 (135 days ago)
InstallationMedia: Xubuntu 12.04 "Precise Pangolin" - Alpha i386 (20120131.1)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_US:en
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: Upgraded to quantal on 2012-09-14 (40 days ago) |
1) lsb_release -rd
Description: Ubuntu 12.10
Release: 12.10
2) apt-cache policy apport
apport:
Installed: 2.6.1-0ubuntu6
Candidate: 2.6.1-0ubuntu6
Version table:
*** 2.6.1-0ubuntu6 0
900 http://archive.ubuntu.com/ubuntu/ quantal-updates/main i386 Packages
100 /var/lib/dpkg/status
2.6.1-0ubuntu3 0
500 http://archive.ubuntu.com/ubuntu/ quantal/main i386 Packages
3) What is expected to happen is when one generates a crash report in /var/crash via the terminal:
cd ~/Desktop && wget -c https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1064560/+attachment/3390885/+files/11_03pu-reduced.odt -O example.odt && lowriter --nologo example.odt
Save As -> doc 97/XP/2003 -> and after LibreOffice crashes execute:
cd /var/crash && ubuntu-bug _usr_lib_libreoffice_program_soffice.bin.1000.crash
Apport should process the .crash file, and a Firefox window should pop up offering to report a bug on Launchpad.
4) What happens instead is it does not, nor does it give any other indication as to why it did not. Please see attached screencast for verification of this phenomenon. As well, this is prohibiting I and others (at least 2 others w/ LibreOffice crash bugs) from reporting valid crash bugs on Launchpad (or at least knowing why the crash report was not reported via Launchpad). This is a regression in Quantal as I was able to report against .crash files via apport (ex. https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1069301 ).
Marking Triaged due to screencast https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1071092/+attachment/3412526/+files/screencast.webm , and High due to how this has "a severe impact on a small portion of Ubuntu users (estimated)". As well, it is preventing effective triage against crash reports of LibreOffice. Examples I could dig up within a couple minutes of searching:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1069692
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1064560
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: apport 2.6.1-0ubuntu6
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic i686
ApportVersion: 2.6.1-0ubuntu6
Architecture: i386
CheckboxSubmission: 30b6638832e19720cfe8f7a91e5798a4
CheckboxSystem: 2954e74ba17fb0e37fc942cd1d9fab4e
CrashReports:
664:1000:129:0:2012-10-24 20:46:27.711222133 -0400:2012-10-24 20:46:27.711222133 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.upload
640:1000:129:24883693:2012-10-24 20:46:25.199222000 -0400:2012-10-24 20:46:28.731222136 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.crash
600:117:129:0:2012-10-24 20:46:30.395222142 -0400:2012-10-24 20:46:30.395222142 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.uploaded
Date: Wed Oct 24 20:49:29 2012
InstallationDate: Installed on 2012-06-11 (135 days ago)
InstallationMedia: Xubuntu 12.04 "Precise Pangolin" - Alpha i386 (20120131.1)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_US:en
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: Upgraded to quantal on 2012-09-14 (40 days ago) |
|
| 2012-11-01 17:53:00 |
penalvch |
tags |
apport-bug i386 quantal regression-release |
apport-bug i386 quantal regression-update |
|
| 2012-11-13 21:04:54 |
penalvch |
description |
1) lsb_release -rd
Description: Ubuntu 12.10
Release: 12.10
2) apt-cache policy apport
apport:
Installed: 2.6.1-0ubuntu6
Candidate: 2.6.1-0ubuntu6
Version table:
*** 2.6.1-0ubuntu6 0
900 http://archive.ubuntu.com/ubuntu/ quantal-updates/main i386 Packages
100 /var/lib/dpkg/status
2.6.1-0ubuntu3 0
500 http://archive.ubuntu.com/ubuntu/ quantal/main i386 Packages
3) What is expected to happen is when one generates a crash report in /var/crash via the terminal:
cd ~/Desktop && wget -c https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1064560/+attachment/3390885/+files/11_03pu-reduced.odt -O example.odt && lowriter --nologo example.odt
Save As -> doc 97/XP/2003 -> and after LibreOffice crashes execute:
cd /var/crash && ubuntu-bug _usr_lib_libreoffice_program_soffice.bin.1000.crash
Apport should process the .crash file, and a Firefox window should pop up offering to report a bug on Launchpad.
4) What happens instead is it does not, nor does it give any other indication as to why it did not. Please see attached screencast for verification of this phenomenon. As well, this is prohibiting I and others (at least 2 others w/ LibreOffice crash bugs) from reporting valid crash bugs on Launchpad (or at least knowing why the crash report was not reported via Launchpad). This is a regression in Quantal as I was able to report against .crash files via apport (ex. https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1069301 ).
Marking Triaged due to screencast https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1071092/+attachment/3412526/+files/screencast.webm , and High due to how this has "a severe impact on a small portion of Ubuntu users (estimated)". As well, it is preventing effective triage against crash reports of LibreOffice. Examples I could dig up within a couple minutes of searching:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1069692
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1064560
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: apport 2.6.1-0ubuntu6
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic i686
ApportVersion: 2.6.1-0ubuntu6
Architecture: i386
CheckboxSubmission: 30b6638832e19720cfe8f7a91e5798a4
CheckboxSystem: 2954e74ba17fb0e37fc942cd1d9fab4e
CrashReports:
664:1000:129:0:2012-10-24 20:46:27.711222133 -0400:2012-10-24 20:46:27.711222133 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.upload
640:1000:129:24883693:2012-10-24 20:46:25.199222000 -0400:2012-10-24 20:46:28.731222136 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.crash
600:117:129:0:2012-10-24 20:46:30.395222142 -0400:2012-10-24 20:46:30.395222142 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.uploaded
Date: Wed Oct 24 20:49:29 2012
InstallationDate: Installed on 2012-06-11 (135 days ago)
InstallationMedia: Xubuntu 12.04 "Precise Pangolin" - Alpha i386 (20120131.1)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_US:en
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: Upgraded to quantal on 2012-09-14 (40 days ago) |
1) lsb_release -rd
Description: Ubuntu 12.10
Release: 12.10
2) apt-cache policy apport
apport:
Installed: 2.6.1-0ubuntu6
Candidate: 2.6.1-0ubuntu6
Version table:
*** 2.6.1-0ubuntu6 0
900 http://archive.ubuntu.com/ubuntu/ quantal-updates/main i386 Packages
100 /var/lib/dpkg/status
2.6.1-0ubuntu3 0
500 http://archive.ubuntu.com/ubuntu/ quantal/main i386 Packages
3) What is expected to happen is when one generates a crash report in /var/crash via the terminal:
cd ~/Desktop && wget -c https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1064560/+attachment/3390885/+files/11_03pu-reduced.odt -O example.odt && lowriter --nologo example.odt
Save As -> doc 97/XP/2003 -> and after LibreOffice crashes execute:
cd /var/crash && ubuntu-bug _usr_lib_libreoffice_program_soffice.bin.1000.crash
Apport should process the .crash file, and a Firefox window should pop up offering to report a bug on Launchpad.
4) What happens instead is it does not, nor does it give any other indication as to why it did not. Please see attached screencast for verification of this phenomenon. As well, this is prohibiting I and others (at least 2 others w/ LibreOffice crash bugs) from reporting valid crash bugs on Launchpad (or at least knowing why the crash report was not reported via Launchpad). This is a regression in Quantal as I was able to report against .crash files via apport (ex. https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1069301 ).
Marking Triaged due to screencast https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1071092/+attachment/3412526/+files/screencast.webm , and High due to how this has "a severe impact on a small portion of Ubuntu users (estimated)". As well, it is preventing effective triage against crash reports of LibreOffice.
Examples of bug reports that had to be filed with crash file attached, instead of processed by Apport retracing service due to this:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1069692
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1064560
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1074834
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: apport 2.6.1-0ubuntu6
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic i686
ApportVersion: 2.6.1-0ubuntu6
Architecture: i386
CheckboxSubmission: 30b6638832e19720cfe8f7a91e5798a4
CheckboxSystem: 2954e74ba17fb0e37fc942cd1d9fab4e
CrashReports:
664:1000:129:0:2012-10-24 20:46:27.711222133 -0400:2012-10-24 20:46:27.711222133 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.upload
640:1000:129:24883693:2012-10-24 20:46:25.199222000 -0400:2012-10-24 20:46:28.731222136 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.crash
600:117:129:0:2012-10-24 20:46:30.395222142 -0400:2012-10-24 20:46:30.395222142 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.uploaded
Date: Wed Oct 24 20:49:29 2012
InstallationDate: Installed on 2012-06-11 (135 days ago)
InstallationMedia: Xubuntu 12.04 "Precise Pangolin" - Alpha i386 (20120131.1)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_US:en
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: Upgraded to quantal on 2012-09-14 (40 days ago) |
|
| 2012-11-14 18:55:44 |
dino99 |
tags |
apport-bug i386 quantal regression-update |
apport-bug i386 quantal raring regression-update |
|
| 2012-11-15 01:20:33 |
penalvch |
description |
1) lsb_release -rd
Description: Ubuntu 12.10
Release: 12.10
2) apt-cache policy apport
apport:
Installed: 2.6.1-0ubuntu6
Candidate: 2.6.1-0ubuntu6
Version table:
*** 2.6.1-0ubuntu6 0
900 http://archive.ubuntu.com/ubuntu/ quantal-updates/main i386 Packages
100 /var/lib/dpkg/status
2.6.1-0ubuntu3 0
500 http://archive.ubuntu.com/ubuntu/ quantal/main i386 Packages
3) What is expected to happen is when one generates a crash report in /var/crash via the terminal:
cd ~/Desktop && wget -c https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1064560/+attachment/3390885/+files/11_03pu-reduced.odt -O example.odt && lowriter --nologo example.odt
Save As -> doc 97/XP/2003 -> and after LibreOffice crashes execute:
cd /var/crash && ubuntu-bug _usr_lib_libreoffice_program_soffice.bin.1000.crash
Apport should process the .crash file, and a Firefox window should pop up offering to report a bug on Launchpad.
4) What happens instead is it does not, nor does it give any other indication as to why it did not. Please see attached screencast for verification of this phenomenon. As well, this is prohibiting I and others (at least 2 others w/ LibreOffice crash bugs) from reporting valid crash bugs on Launchpad (or at least knowing why the crash report was not reported via Launchpad). This is a regression in Quantal as I was able to report against .crash files via apport (ex. https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1069301 ).
Marking Triaged due to screencast https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1071092/+attachment/3412526/+files/screencast.webm , and High due to how this has "a severe impact on a small portion of Ubuntu users (estimated)". As well, it is preventing effective triage against crash reports of LibreOffice.
Examples of bug reports that had to be filed with crash file attached, instead of processed by Apport retracing service due to this:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1069692
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1064560
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1074834
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: apport 2.6.1-0ubuntu6
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic i686
ApportVersion: 2.6.1-0ubuntu6
Architecture: i386
CheckboxSubmission: 30b6638832e19720cfe8f7a91e5798a4
CheckboxSystem: 2954e74ba17fb0e37fc942cd1d9fab4e
CrashReports:
664:1000:129:0:2012-10-24 20:46:27.711222133 -0400:2012-10-24 20:46:27.711222133 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.upload
640:1000:129:24883693:2012-10-24 20:46:25.199222000 -0400:2012-10-24 20:46:28.731222136 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.crash
600:117:129:0:2012-10-24 20:46:30.395222142 -0400:2012-10-24 20:46:30.395222142 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.uploaded
Date: Wed Oct 24 20:49:29 2012
InstallationDate: Installed on 2012-06-11 (135 days ago)
InstallationMedia: Xubuntu 12.04 "Precise Pangolin" - Alpha i386 (20120131.1)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_US:en
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: Upgraded to quantal on 2012-09-14 (40 days ago) |
1) lsb_release -rd
Description: Ubuntu 12.10
Release: 12.10
2) apt-cache policy apport
apport:
Installed: 2.6.1-0ubuntu6
Candidate: 2.6.1-0ubuntu6
Version table:
*** 2.6.1-0ubuntu6 0
900 http://archive.ubuntu.com/ubuntu/ quantal-updates/main i386 Packages
100 /var/lib/dpkg/status
2.6.1-0ubuntu3 0
500 http://archive.ubuntu.com/ubuntu/ quantal/main i386 Packages
3) What is expected to happen is when one generates a crash report in /var/crash via the terminal:
cd ~/Desktop && wget -c https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1064560/+attachment/3390885/+files/11_03pu-reduced.odt -O example.odt && lowriter --nologo example.odt
Save As -> doc 97/XP/2003 -> and after LibreOffice crashes execute:
cd /var/crash && ubuntu-bug _usr_lib_libreoffice_program_soffice.bin.1000.crash
Apport should process the .crash file, and a Firefox window should pop up offering to report a bug on Launchpad.
4) What happens instead is it does not, nor does it give any other indication as to why it did not. Please see attached screencast for verification of this phenomenon. As well, this is prohibiting I and others (at least 2 others w/ LibreOffice crash bugs) from reporting valid crash bugs on Launchpad (or at least knowing why the crash report was not reported via Launchpad). This is a regression in Quantal as I was able to report against .crash files via apport (ex. https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1069301 ).
Marking Triaged due to screencast https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1071092/+attachment/3412526/+files/screencast.webm , and High due to how this has "a severe impact on a small portion of Ubuntu users (estimated)". As well, it is preventing effective triage against crash reports of LibreOffice.
Examples of bug reports that had to be filed with crash file attached, instead of processed by Apport retracing service due to this:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1069692
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1064560
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1074834
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1078953
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: apport 2.6.1-0ubuntu6
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic i686
ApportVersion: 2.6.1-0ubuntu6
Architecture: i386
CheckboxSubmission: 30b6638832e19720cfe8f7a91e5798a4
CheckboxSystem: 2954e74ba17fb0e37fc942cd1d9fab4e
CrashReports:
664:1000:129:0:2012-10-24 20:46:27.711222133 -0400:2012-10-24 20:46:27.711222133 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.upload
640:1000:129:24883693:2012-10-24 20:46:25.199222000 -0400:2012-10-24 20:46:28.731222136 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.crash
600:117:129:0:2012-10-24 20:46:30.395222142 -0400:2012-10-24 20:46:30.395222142 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.uploaded
Date: Wed Oct 24 20:49:29 2012
InstallationDate: Installed on 2012-06-11 (135 days ago)
InstallationMedia: Xubuntu 12.04 "Precise Pangolin" - Alpha i386 (20120131.1)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_US:en
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: Upgraded to quantal on 2012-09-14 (40 days ago) |
|
| 2012-11-16 14:48:26 |
penalvch |
description |
1) lsb_release -rd
Description: Ubuntu 12.10
Release: 12.10
2) apt-cache policy apport
apport:
Installed: 2.6.1-0ubuntu6
Candidate: 2.6.1-0ubuntu6
Version table:
*** 2.6.1-0ubuntu6 0
900 http://archive.ubuntu.com/ubuntu/ quantal-updates/main i386 Packages
100 /var/lib/dpkg/status
2.6.1-0ubuntu3 0
500 http://archive.ubuntu.com/ubuntu/ quantal/main i386 Packages
3) What is expected to happen is when one generates a crash report in /var/crash via the terminal:
cd ~/Desktop && wget -c https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1064560/+attachment/3390885/+files/11_03pu-reduced.odt -O example.odt && lowriter --nologo example.odt
Save As -> doc 97/XP/2003 -> and after LibreOffice crashes execute:
cd /var/crash && ubuntu-bug _usr_lib_libreoffice_program_soffice.bin.1000.crash
Apport should process the .crash file, and a Firefox window should pop up offering to report a bug on Launchpad.
4) What happens instead is it does not, nor does it give any other indication as to why it did not. Please see attached screencast for verification of this phenomenon. As well, this is prohibiting I and others (at least 2 others w/ LibreOffice crash bugs) from reporting valid crash bugs on Launchpad (or at least knowing why the crash report was not reported via Launchpad). This is a regression in Quantal as I was able to report against .crash files via apport (ex. https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1069301 ).
Marking Triaged due to screencast https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1071092/+attachment/3412526/+files/screencast.webm , and High due to how this has "a severe impact on a small portion of Ubuntu users (estimated)". As well, it is preventing effective triage against crash reports of LibreOffice.
Examples of bug reports that had to be filed with crash file attached, instead of processed by Apport retracing service due to this:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1069692
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1064560
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1074834
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1078953
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: apport 2.6.1-0ubuntu6
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic i686
ApportVersion: 2.6.1-0ubuntu6
Architecture: i386
CheckboxSubmission: 30b6638832e19720cfe8f7a91e5798a4
CheckboxSystem: 2954e74ba17fb0e37fc942cd1d9fab4e
CrashReports:
664:1000:129:0:2012-10-24 20:46:27.711222133 -0400:2012-10-24 20:46:27.711222133 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.upload
640:1000:129:24883693:2012-10-24 20:46:25.199222000 -0400:2012-10-24 20:46:28.731222136 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.crash
600:117:129:0:2012-10-24 20:46:30.395222142 -0400:2012-10-24 20:46:30.395222142 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.uploaded
Date: Wed Oct 24 20:49:29 2012
InstallationDate: Installed on 2012-06-11 (135 days ago)
InstallationMedia: Xubuntu 12.04 "Precise Pangolin" - Alpha i386 (20120131.1)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_US:en
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: Upgraded to quantal on 2012-09-14 (40 days ago) |
1) lsb_release -rd
Description: Ubuntu 12.10
Release: 12.10
2) apt-cache policy apport
apport:
Installed: 2.6.1-0ubuntu6
Candidate: 2.6.1-0ubuntu6
Version table:
*** 2.6.1-0ubuntu6 0
900 http://archive.ubuntu.com/ubuntu/ quantal-updates/main i386 Packages
100 /var/lib/dpkg/status
2.6.1-0ubuntu3 0
500 http://archive.ubuntu.com/ubuntu/ quantal/main i386 Packages
3) What is expected to happen is when one generates a crash report in /var/crash via the terminal:
cd ~/Desktop && wget -c https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1064560/+attachment/3390885/+files/11_03pu-reduced.odt -O example.odt && lowriter --nologo example.odt
Save As -> doc 97/XP/2003 -> and after LibreOffice crashes execute:
cd /var/crash && ubuntu-bug _usr_lib_libreoffice_program_soffice.bin.1000.crash
Apport should process the .crash file, and a Firefox window should pop up offering to report a bug on Launchpad.
4) What happens instead is it does not, nor does it give any other indication as to why it did not. Please see attached screencast for verification of this phenomenon. As well, this is prohibiting I and others (at least 2 others w/ LibreOffice crash bugs) from reporting valid crash bugs on Launchpad (or at least knowing why the crash report was not reported via Launchpad). This is a regression in Quantal as I was able to report against .crash files via apport (ex. https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1069301 ).
Marking Triaged due to screencast https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1071092/+attachment/3412526/+files/screencast.webm , and High due to how this has "a severe impact on a small portion of Ubuntu users (estimated)". As well, it is preventing effective triage against crash reports of LibreOffice.
Examples of bug reports that had to be filed with crash file attached, instead of processed by Apport retracing service due to this:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1069692
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1064560
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1074834
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1078953
https://bugs.launchpad.net/ubuntu/+source/gedit/+bug/1079703
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: apport 2.6.1-0ubuntu6
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic i686
ApportVersion: 2.6.1-0ubuntu6
Architecture: i386
CheckboxSubmission: 30b6638832e19720cfe8f7a91e5798a4
CheckboxSystem: 2954e74ba17fb0e37fc942cd1d9fab4e
CrashReports:
664:1000:129:0:2012-10-24 20:46:27.711222133 -0400:2012-10-24 20:46:27.711222133 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.upload
640:1000:129:24883693:2012-10-24 20:46:25.199222000 -0400:2012-10-24 20:46:28.731222136 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.crash
600:117:129:0:2012-10-24 20:46:30.395222142 -0400:2012-10-24 20:46:30.395222142 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.uploaded
Date: Wed Oct 24 20:49:29 2012
InstallationDate: Installed on 2012-06-11 (135 days ago)
InstallationMedia: Xubuntu 12.04 "Precise Pangolin" - Alpha i386 (20120131.1)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_US:en
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: Upgraded to quantal on 2012-09-14 (40 days ago) |
|
| 2012-11-16 14:49:02 |
penalvch |
summary |
Apport not filing crash report for: ubuntu-bug _usr_lib_libreoffice_program_soffice.bin.1000.crash |
Apport not filing crash report for ubuntu-bug *.crash files |
|
| 2012-11-21 23:36:30 |
Colan Schwartz |
bug |
|
|
added subscriber Colan Schwartz |
| 2012-11-27 16:32:49 |
Nobuto Murata |
bug |
|
|
added subscriber Nobuto MURATA |
| 2012-11-27 17:01:19 |
Marius B. Kotsbak |
bug |
|
|
added subscriber Marius Kotsbak |
| 2012-11-30 19:07:25 |
Karma Dorje |
attachment added |
|
bug_1071092.png https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1071092/+attachment/3448352/+files/bug_1071092.png |
|
| 2012-11-30 23:15:33 |
penalvch |
marked as duplicate |
|
994921 |
|
