Tried to install driver, but both printer and scanner don't work. Exact model: CANON i-sensys MF8230Cn

Bug #1799062 reported by lauris
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
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Bug Description

"lsmod | grep usb" gives:
usblp 20480 0
usbhid 49152 0
hid 118784 2 hid_generic,usbhid

"tail -f /var/log/syslog" gives:
Oct 21 17:44:59 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [29061.138363] audit: type=1400 audit(1540133099.706:36): apparmor="ALLOWED" operation="file_perm" profile="libreoffice-oopslash" name="/tmp/OSL_PIPE_1000_SingleOfficeIPC_4a5ac26629998095145aabf6e58c38e6" pid=4848 comm="oosplash" requested_mask="w" denied_mask="w" fsuid=1000 ouid=1000
Oct 21 17:44:59 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [29061.138366] audit: type=1400 audit(1540133099.706:37): apparmor="ALLOWED" operation="file_perm" profile="libreoffice-oopslash" name="/tmp/OSL_PIPE_1000_SingleOfficeIPC_4a5ac26629998095145aabf6e58c38e6" pid=4848 comm="oosplash" requested_mask="w" denied_mask="w" fsuid=1000 ouid=1000
Oct 21 18:01:14 vasaramaja-HP-Compaq-6200-Pro-SFF-PC systemd[1]: Started Run anacron jobs.
Oct 21 18:01:14 vasaramaja-HP-Compaq-6200-Pro-SFF-PC anacron[5675]: Anacron 2.3 started on 2018-10-21
Oct 21 18:01:14 vasaramaja-HP-Compaq-6200-Pro-SFF-PC anacron[5675]: Normal exit (0 jobs run)
Oct 21 18:02:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30124.951667] usb 1-1.5: USB disconnect, device number 5
Oct 21 18:02:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30124.954199] usblp0: removed
Oct 21 18:02:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.5/1-1.5:1.1
Oct 21 18:02:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.5
Oct 21 18:02:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC colord-sane[5682]: failed to receive list of devices: Failed to connect to missing device /org/freedesktop/ColorManager/devices/sysfs_Canon_Inc__MF8200C_Series
Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30179.701662] usb 1-1.6: new high-speed USB device number 6 using ehci-pci
Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30179.822317] usb 1-1.6: New USB device found, idVendor=04a9, idProduct=2779
Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30179.822321] usb 1-1.6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30179.822323] usb 1-1.6: Product: MF8200C Series
Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30179.822325] usb 1-1.6: Manufacturer: Canon,Inc.
Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30179.822328] usb 1-1.6: SerialNumber: 2c9efc50cf55
Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30179.827137] usblp 1-1.6:1.1: usblp0: USB Bidirectional printer dev 6 if 1 alt 0 proto 2 vid 0x04A9 pid 0x2779
Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC systemd[1]: Starting Configure Plugged-In Printer...
Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: add usb-001-006
Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6/1-1.6:1.1
Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6
Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: device devpath is /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6
Oct 21 18:03:38 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: MFG:Canon MDL:MF8200C Series SERN:- serial:2c9efc50cf55
Oct 21 18:03:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30184.969000] usblp0: removed
Oct 21 18:03:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6/1-1.6:1.1
Oct 21 18:03:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6/1-1.6:1.1
Oct 21 18:03:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6/1-1.6:1.1
Oct 21 18:03:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC kernel: [30184.982603] usblp 1-1.6:1.1: usblp0: USB Bidirectional printer dev 6 if 1 alt 0 proto 2 vid 0x04A9 pid 0x2779
Oct 21 18:03:43 vasaramaja-HP-Compaq-6200-Pro-SFF-PC upowerd[1574]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6/1-1.6:1.1
Oct 21 18:03:45 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: URI contains USB serial number
Oct 21 18:03:45 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: URI match: usb://Canon/MF8200C%20Series?serial=2c9efc50cf55&interface=1
Oct 21 18:03:45 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: URI of detected printer: usb://Canon/MF8200C%20Series?serial=2c9efc50cf55&interface=1, normalized: canon mf8200c series serial 2c9efc50cf55 interface 1
Oct 21 18:03:45 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: URI of print queue: usb://Canon/MF8200C%20Series?serial=2c9efc50cf55&interface=1, normalized: canon mf8200c series serial 2c9efc50cf55 interface 1
Oct 21 18:03:45 vasaramaja-HP-Compaq-6200-Pro-SFF-PC udev-configure-printer[5699]: Queue ipp://localhost/printers/Canon-MF8200C-Series has matching device URI
Oct 21 18:03:45 vasaramaja-HP-Compaq-6200-Pro-SFF-PC systemd[1]: Started Configure Plugged-In Printer.

"lsusb" gives:
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 006: ID 04a9:2779 Canon, Inc.
Bus 001 Device 004: ID 08e6:3437 Gemalto (was Gemplus) GemPC Twin SmartCard Reader
Bus 001 Device 003: ID 046a:0005 Cherry GmbH XX33 SmartCard Reader Keyboard
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

"ls -l /dev/usb/lp* /dev/bus/usb/*/*" gives:
crw-rw-r-- 1 root root 189, 0 okt 21 09:40 /dev/bus/usb/001/001
crw-rw-r-- 1 root root 189, 1 okt 21 09:40 /dev/bus/usb/001/002
crw-rw-r-- 1 root root 189, 2 okt 21 18:03 /dev/bus/usb/001/003
crw-rw-r-- 1 root root 189, 3 okt 21 18:06 /dev/bus/usb/001/004
crw-rw-r--+ 1 root lp 189, 5 okt 21 18:03 /dev/bus/usb/001/006
crw-rw-r-- 1 root root 189, 128 okt 21 09:40 /dev/bus/usb/002/001
crw-rw-r-- 1 root root 189, 129 okt 21 09:40 /dev/bus/usb/002/002
crw-rw---- 1 root lp 180, 0 okt 21 18:03 /dev/usb/lp0

"sudo usb_printerid /dev/usb/lp0" gives:
GET_DEVICE_ID string:
MFG:Canon;MDL:MF8200C Series;CLS:PRINTER;DES:Canon MF8200C Series;CID:CA_UFRIILT_OIP;CMD:LIPSLX,CPCA;PESP:V1;

"lpinfo -v" gives:
network lpd
network ipps
file cups-brf:/
network http
direct hp
network beh
direct cnusb:/dev/usb/lp0
network https
network socket
network ipp
serial serial:/dev/ttyS0?baud=115200
serial serial:/dev/ttyS4?baud=115200
direct usb://Canon/MF8200C%20Series?serial=2c9efc50cf55&interface=1
direct hpfax

"lpstat -o" gives:
Canon-MF8200C-Series-20 vasaramaja 12288 P 21 okt 2018 18:20:05 EEST

"sudo ls -1 /var/spool/cups" gives:
c00012
c00013
c00014
c00015
c00016
c00017
c00018
c00019
c00020
d00012-001
d00013-001
d00014-001
d00015-001
d00016-001
d00017-001
d00018-001
d00019-001
d00020-001
tmp

Sending a file to the printer unfiltered:
no result

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.1
ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
Uname: Linux 4.15.0-36-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
CupsErrorLog: E [21/Oct/2018:17:23:39 +0300] [cups-deviced] PID 4582 (gutenprint52+usb) stopped with status 1!
CurrentDesktop: XFCE
Date: Sun Oct 21 17:53:01 2018
InstallationDate: Installed on 2018-08-31 (51 days ago)
InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Lpstat: device for Canon-MF8200C-Series: usb://Canon/MF8200C%20Series?serial=2c9efc50cf55&interface=1
MachineType: Hewlett-Packard HP Compaq 6200 Pro SFF PC
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Canon-MF8200C-Series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Canon-MF8200C-Series.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=fc38ddcc-0a94-4d02-bef5-d906c5d726f2 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/15/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: J01 v02.23
dmi.board.asset.tag: CZC1526LC8
dmi.board.name: 1497
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: CZC1526LC8
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrJ01v02.23:bd04/15/2013:svnHewlett-Packard:pnHPCompaq6200ProSFFPC:pvr:rvnHewlett-Packard:rn1497:rvr:cvnHewlett-Packard:ct6:cvr:
dmi.product.family: 103C_53307F G=D
dmi.product.name: HP Compaq 6200 Pro SFF PC
dmi.sys.vendor: Hewlett-Packard

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lauris (lauris-4) wrote :
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