cannot print to Canon MX860 after upgrade to Ubuntu 18.04
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
After upgrading to Ubuntu 18.04, I can no longer print to my Canon MX860. It is connected to my WiFi network.
- I can successfully ping the printer.
- I can connect to the printer via the printer web server.
- When I try to print, it just hangs: no error messages, no printing.
Additional information was submitted with 'ubuntu-bug cups'
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.2
ProcVersionSign
Uname: Linux 4.15.0-42-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Dec 14 13:30:40 2018
InstallationDate: Installed on 2015-01-10 (1434 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
KernLog:
Lpstat: device for MX860: cnijnet:
MachineType: MSI MS-7865
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: Upgraded to bionic on 2018-08-16 (120 days ago)
dmi.bios.date: 02/21/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V10.0
dmi.board.
dmi.board.name: AM1I (MS-7865)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7865
dmi.product.
dmi.sys.vendor: MSI
Please supply the output of 'lpinfo -v'
--
Brian.