printer HP laserjet P2035 prints ASCI characters and tremendously lots of pages by itself

Bug #1884345 reported by Panagiotis Georgakopoulos
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

ubuntu 18.04.4 LTS release 18.04, unable to get pkgname,
CUPS problem probably, printer was installed in ubuntu 16 after upgrade to 18 version
was working fine for 2 years

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.8
ProcVersionSignature: Ubuntu 4.15.0-99.100-generic 4.15.18
Uname: Linux 4.15.0-99-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
CupsErrorLog: E [20/Jun/2020:09:25:53 +0300] [Job 493] Stopping unresponsive job.
CurrentDesktop: ubuntu:GNOME
Date: Sat Jun 20 10:01:58 2020
InstallationDate: Installed on 2016-11-09 (1318 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
Lpstat: device for HP-LaserJet-P2035: hp:/usb/HP_LaserJet_P2035?serial=RZ4JQ79
MachineType: Dell Inc. Inspiron 3537
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-LaserJet-P2035.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-LaserJet-P2035.ppd: Permission denied
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-99-generic root=UUID=a09951af-688e-41b0-9891-0529420ff209 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: Upgraded to bionic on 2018-09-10 (648 days ago)
dmi.bios.date: 08/30/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0PHTY0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A05
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd08/30/2013:svnDellInc.:pnInspiron3537:pvrA05:rvnDellInc.:rn0PHTY0:rvrA00:cvnDellInc.:ct8:cvrA05:
dmi.product.family: 00
dmi.product.name: Inspiron 3537
dmi.product.version: A05
dmi.sys.vendor: Dell Inc.

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Panagiotis Georgakopoulos (pub18) wrote :
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