package libpam-modules 1.1.1-2ubuntu5 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Please run 'sudo fuser /var/cache/debconf/config.dat' in a terminal, then 'ps wwww <pid>' where <pid> is the numeric PID returned from the previous command, and paste the result of both commands here.

I entered both of those commands,

1.) sudo fuser /var/cache/debconf/config.dat *
 Returned: *2036

2.) pm wwww 2036
*Returned:*
PID TTY STAT TIME COMMAND
 2036 ? S 0:00 /usr/bin/perl -w /usr/sbin/dpkg-preconfigure
--apt

Will this help you to find out whats wrong or do you need more information
from me?
Thanks for all your help!!!!!

On Fri, Jun 3, 2011 at 12:19 PM, Steve Langasek <
<email address hidden>> wrote:

> Please run 'sudo fuser /var/cache/debconf/config.dat' in a terminal,
> then 'ps wwww <pid>' where <pid> is the numeric PID returned from the
> previous command, and paste the result of both commands here.
>
> ** Changed in: pam (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/792262
>
> Title:
> package libpam-modules 1.1.1-2ubuntu5 failed to install/upgrade:
> subprocess new pre-installation script returned error exit status 1
>
> Status in “pam” package in Ubuntu:
> Incomplete
>
> Bug description:
> PLEASE help! I cant update my computer because of this!
>
> ProblemType: Package
> DistroRelease: Ubuntu 10.04
> Package: libpam-modules 1.1.1-2ubuntu5
> ProcVersionSignature: Ubuntu 2.6.32-31.61-generic 2.6.32.32+drm33.14
> Uname: Linux 2.6.32-31-generic x86_64
> NonfreeKernelModules: nvidia
> Architecture: amd64
> Date: Fri Jun 3 01:53:14 2011
> ErrorMessage: subprocess new pre-installation script returned error exit
> status 1
> InstallationMedia: Ubuntu 10.04.2 LTS "Lucid Lynx" - Release amd64
> (20110211.1)
> SourcePackage: pam
> Title: package libpam-modules 1.1.1-2ubuntu5 failed to install/upgrade:
> subprocess new pre-installation script returned error exit status 1
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/pam/+bug/792262/+subscribe
>

--

Nick Santini
(360) 303-8106
ASWCC General Councilman
WCC Activities Committee Recreational Coordinator
WCC Campus Advocacy Committee Member
WCC Student Recreation Center Committee Member

Is there anything else I need to do ?

On Sun, Jun 5, 2011 at 5:27 PM, Nick S <email address hidden> wrote:

> I entered both of those commands,
>
> 1.) sudo fuser /var/cache/debconf/config.dat *
> Returned: *2036
>
> 2.) pm wwww 2036
> *Returned:*
> PID TTY STAT TIME COMMAND
> 2036 ? S 0:00 /usr/bin/perl -w /usr/sbin/dpkg-preconfigure
> --apt
>
>
> Will this help you to find out whats wrong or do you need more information
> from me?
> Thanks for all your help!!!!!
>
>
> On Fri, Jun 3, 2011 at 12:19 PM, Steve Langasek <
> <email address hidden>> wrote:
>
>> Please run 'sudo fuser /var/cache/debconf/config.dat' in a terminal,
>> then 'ps wwww <pid>' where <pid> is the numeric PID returned from the
>> previous command, and paste the result of both commands here.
>>
>> ** Changed in: pam (Ubuntu)
>> Status: New => Incomplete
>>
>> --
>> You received this bug notification because you are a direct subscriber
>> of the bug.
>> https://bugs.launchpad.net/bugs/792262
>>
>> Title:
>> package libpam-modules 1.1.1-2ubuntu5 failed to install/upgrade:
>> subprocess new pre-installation script returned error exit status 1
>>
>> Status in “pam” package in Ubuntu:
>> Incomplete
>>
>> Bug description:
>> PLEASE help! I cant update my computer because of this!
>>
>> ProblemType: Package
>> DistroRelease: Ubuntu 10.04
>> Package: libpam-modules 1.1.1-2ubuntu5
>> ProcVersionSignature: Ubuntu 2.6.32-31.61-generic 2.6.32.32+drm33.14
>> Uname: Linux 2.6.32-31-generic x86_64
>> NonfreeKernelModules: nvidia
>> Architecture: amd64
>> Date: Fri Jun 3 01:53:14 2011
>> ErrorMessage: subprocess new pre-installation script returned error exit
>> status 1
>> InstallationMedia: Ubuntu 10.04.2 LTS "Lucid Lynx" - Release amd64
>> (20110211.1)
>> SourcePackage: pam
>> Title: package libpam-modules 1.1.1-2ubuntu5 failed to install/upgrade:
>> subprocess new pre-installation script returned error exit status 1
>>
>> To unsubscribe from this bug, go to:
>> https://bugs.launchpad.net/ubuntu/+source/pam/+bug/792262/+subscribe
>>
>
>
>
> --
>
>
> Nick Santini
> (360) 303-8106
> ASWCC General Councilman
> WCC Activities Committee Recreational Coordinator
> WCC Campus Advocacy Committee Member
> WCC Student Recreation Center Committee Member
>
>

--

Nick Santini
(360) 303-8106
ASWCC General Councilman
WCC Activities Committee Recreational Coordinator
WCC Campus Advocacy Committee Member
WCC Student Recreation Center Committee Member

Hi Nick,

If this problem is still reproducible for you currently, can you capture a full process list from the system with the command 'pstree' and forward the output to the bug?

Once we have that information, you can work around this issue on your system by killing process 2036 (sudo kill 2036) or, in a pinch, by rebooting.