Cant see android files until opened new Dolpin AND phone unclocked- how user can know that ALSO need to reOpen new Dolphin if not written such workaround until fix is released?

Bug #2073810 reported by Jānis Kangarooo
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
dolphin (Ubuntu)
New
Undecided
Unassigned

Bug Description

Cant see android files until opened new Dolpin AND phone unclocked- how user can know that ALSO need to reOpen new Dolphin if not written such workaround until fix is released?

Connected android
On android allowed files to be accessed
errors
1. Could not enter folder /Cames's A52/Internal storage/DCIM/Camera.
or
2. No storage media found. Make sure your device is unlocked and has MTP enabled in its USB connection settings.

Closed dolphin
Opened new dolphin
now works
thats not normal

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: dolphin 4:21.12.3-0ubuntu1
ProcVersionSignature: Ubuntu 6.5.0-44.44~22.04.1-generic 6.5.13
Uname: Linux 6.5.0-44-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: KDE
Date: Tue Jul 23 02:23:44 2024
InstallationDate: Installed on 2024-01-05 (199 days ago)
InstallationMedia: Kubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.1)
SourcePackage: dolphin
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Jānis Kangarooo (kangarooo) wrote :
Revision history for this message
Jānis Kangarooo (kangarooo) wrote :
description: updated
summary: - Cant see android files until opened new Dolpin- how user can know that?
+ Cant see android files until opened new Dolpin AND phone unclocked- how
+ user can know that ALSO need to reOpen new Dolphin if not written such
+ workaround until fix is released?
description: updated
Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Bug reporting is about finding & fixing problems thus preventing future users from hitting the same bug.

I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

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