echo test not working

Hi,

Thanks for reporting the bug, we will need some more information to help solve the problem.

What sip address are calling to perform the echo test?

Ciarán

My SIP address is <email address hidden>.

On 22/02/2009, ciaran.mooney <email address hidden> wrote:
>
> Hi,
>
> Thanks for reporting the bug, we will need some more information to help
> solve the problem.
>
> What sip address are calling to perform the echo test?
>
> Ciarán
>
> --
> echo test not working
> https://bugs.launchpad.net/bugs/332543
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “ekiga” source package in Ubuntu: New
>
> Bug description:
> Binary package hint: ekiga
>
> when I make echo test ,the call gets disconnected immediately.
> I use ubuntu 8.10.
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 8.10
> ExecutablePath: /usr/bin/ekiga
> Package: ekiga 2.0.12-0ubuntu5
> ProcEnviron:
>
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=ta_IN
> SHELL=/bin/bash
> SourcePackage: ekiga
> Uname: Linux 2.6.27-7-generic i686
>

--
ஜெ.இரவிச்சந்திரன்

Was looking for a similar issue to report against.

In my configuration, I had previous release of Ekiga running on Intrepid. I use it infrequently, mainly for voicemail but have both an Ekiga.net and Diamondcard account so I can do full in/out calling.

Received a voicemail today and went to check it just to clear it from the outbound site. Found I could not make any outbound calls. Could make inbound calls. I'm running the alpha (current) version of Jaunty now.

Had a second computer sitting next to this one, also running Jaunty, but with x86_64 binaries. Configured Ekiga there with default settings and it worked correctly for Echo Test and outbound calling.

Removed configuration on this computer using "apt-get purge ekiga" and then "apt-get autoremove" and reinstalled. After new configuration of all attributes functionality was restored to normal.

Possibly upgrade process from Intrepid to Jaunty is broken? Was this not a major release change between Ekiga 2.x and now 3.x?

Testing the echo service with Ekiga 3.2 in Jaunty is not working for me either. (Btw. also skype
doesn't work for me in Jaunty). Sound seems to work just fine in other applications, but when
trying to phone sip:<email address hidden> nothing happens, dead silent. Both my ekiga and diamondcard
accounts appear registered.
It's a show stopper for me for switching from Ubuntu 8.04 where everything is working fine.
Here is the output I get from ekiga with debugging turned on:
$ ekiga -d 1
2009/03/31 22:46:24.161 0:00.061 Version 3.2.0 by on Unix Linux (2.6.28-11-generic-i686) with PTLib (v2.6.1) at 2009/3/31 22:46:24.161
2009/03/31 22:46:24.161 0:00.061 Ekiga SVN revision: unknown
2009/03/31 22:46:24.385 0:00.285 HalManager_dbus Populating full interface list failed - Method "getDevices" with signature "" on interface "org.freedesktop.NetworkManager" doesn't exist

2009/03/31 22:46:24.386 0:00.286 Detecting V4L2 devices
2009/03/31 22:46:24.436 0:00.336 OpalMan Registered endpoint with prefix pc
2009/03/31 22:46:24.442 0:00.342 OpalMan Registered endpoint with prefix sip
2009/03/31 22:46:24.443 0:00.343 OpalMan Registered endpoint with prefix sips
2009/03/31 22:46:24.445 0:00.345 OpalMan Registered endpoint with prefix h323
2009/03/31 22:46:24.445 0:00.345 OpalMan Registered endpoint with prefix h323s
2009/03/31 22:46:24.827 0:00.727 Ekiga version 3.2.0
2009/03/31 22:46:24.827 0:00.727 OPAL version 3.6.1
2009/03/31 22:46:24.827 0:00.727 PTLIB version 2.6.1
2009/03/31 22:46:24.827 0:00.727 GNOME support disabled
2009/03/31 22:46:24.827 0:00.727 Accelerated rendering support enabled
2009/03/31 22:46:24.827 0:00.727 DBUS support enabled
2009/03/31 22:46:24.827 0:00.727 GConf support enabled
2009/03/31 22:46:24.827 0:00.727 ESound support disabled
2009/03/31 22:46:25.788 0:01.688 Opal Liste...0xb55cdb90 Listen UDP read error.
2009/03/31 22:46:25.808 0:01.708 PWLib Destroyed thread 0x99864d8 Opal Listener:0xb55cdb90(id = 0)
2009/03/31 22:46:25.809 0:01.709 PWLib Destroyed thread 0x99989d8 Opal Listener:0xb558cb90(id = 0)

My symptoms: could receive inbound calls but not place outbound
My steps to resolve: Recreate configuration fresh for Jaunty

My observation: Possible problem in the upgrade between Intrepid to
Jaunty.

I am using a USB attached headset and find it works much better in
Januty than it did in Intrepid.

On Tue, 2009-03-31 at 20:56 +0000, Michael Olberg wrote:

> Testing the echo service with Ekiga 3.2 in Jaunty is not working for me either. (Btw. also skype
> doesn't work for me in Jaunty). Sound seems to work just fine in other applications, but when
> trying to phone sip:<email address hidden> nothing happens, dead silent. Both my ekiga and diamondcard
> accounts appear registered.
> It's a show stopper for me for switching from Ubuntu 8.04 where everything is working fine.
> Here is the output I get from ekiga with debugging turned on:
> $ ekiga -d 1
> 2009/03/31 22:46:24.161 0:00.061 Version 3.2.0 by on Unix Linux (2.6.28-11-generic-i686) with PTLib (v2.6.1) at 2009/3/31 22:46:24.161
> 2009/03/31 22:46:24.161 0:00.061 Ekiga SVN revision: unknown
> 2009/03/31 22:46:24.385 0:00.285 HalManager_dbus Populating full interface list failed - Method "getDevices" with signature "" on interface "org.freedesktop.NetworkManager" doesn't exist
>
> 2009/03/31 22:46:24.386 0:00.286 Detecting V4L2 devices
> 2009/03/31 22:46:24.436 0:00.336 OpalMan Registered endpoint with prefix pc
> 2009/03/31 22:46:24.442 0:00.342 OpalMan Registered endpoint with prefix sip
> 2009/03/31 22:46:24.443 0:00.343 OpalMan Registered endpoint with prefix sips
> 2009/03/31 22:46:24.445 0:00.345 OpalMan Registered endpoint with prefix h323
> 2009/03/31 22:46:24.445 0:00.345 OpalMan Registered endpoint with prefix h323s
> 2009/03/31 22:46:24.827 0:00.727 Ekiga version 3.2.0
> 2009/03/31 22:46:24.827 0:00.727 OPAL version 3.6.1
> 2009/03/31 22:46:24.827 0:00.727 PTLIB version 2.6.1
> 2009/03/31 22:46:24.827 0:00.727 GNOME support disabled
> 2009/03/31 22:46:24.827 0:00.727 Accelerated rendering support enabled
> 2009/03/31 22:46:24.827 0:00.727 DBUS support enabled
> 2009/03/31 22:46:24.827 0:00.727 GConf support enabled
> 2009/03/31 22:46:24.827 0:00.727 ESound support disabled
> 2009/03/31 22:46:25.788 0:01.688 Opal Liste...0xb55cdb90 Listen UDP read error.
> 2009/03/31 22:46:25.808 0:01.708 PWLib Destroyed thread 0x99864d8 Opal Listener:0xb55cdb90(id = 0)
> 2009/03/31 22:46:25.809 0:01.709 PWLib Destroyed thread 0x99989d8 Opal Listener:0xb558cb90(id = 0)
>

I am using a fresh Jaunty install.
I also tried "apt-get --purge remove ekiga" followed by "apt-get install ekiga", but it did not help.
I am using a USB headset, too, but it doesn't work, with or without.
I have tried to run with and without pulse-audio, as I suspected this to be the problem, but no success.

Here are my specific configuration details since they are similar to
yours.

Pulse --
pulseaudio 0.9.14

System --> Preferences --> Sound (gnome-config)
 Audioconferencing:
  Sound Playback: Logitech USB Headset USB Audio (OSS)
  Sound Capture: Logitech USB Headset USB Audio (ALSA)
(note, I was not able to get this working if I set playback to Alsa or
any other config under Intrepid and I have not tried changing it under
Jaunty since this config is working)

Ekiga:
Audio:
 Devices:
  Ringing: Default (PTLIB/ALSA)
  Output Device: Logitech USB Headset (PTLIB/ALSA)
  Input Device: Logitech USB Headset (PTLIB/ALSA)

Headset --
Bus 006 Device 002: ID 046d:0a01 Logitech, Inc. USB Headset
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 1.10
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 8
  idVendor 0x046d Logitech, Inc.
  idProduct 0x0a01 USB Headset
  bcdDevice 10.13
  iManufacturer 1 Logitech
  iProduct 2 Logitech USB Headset
  iSerial 0
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 318
    bNumInterfaces 3
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0x80
      (Bus Powered)
    MaxPower 100mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 0
      bInterfaceClass 1 Audio
      bInterfaceSubClass 1 Control Device
      bInterfaceProtocol 0
      iInterface 0
      AudioControl Interface Descriptor:
        bLength 10
        bDescriptorType 36
        bDescriptorSubtype 1 (HEADER)
        bcdADC 1.00
        wTotalLength 117
        bInCollection 2
        baInterfaceNr( 0) 1
        baInterfaceNr( 1) 2
      AudioControl Interface Descriptor:
        bLength 12
        bDescriptorType 36
        bDescriptorSubtype 2 (INPUT_TERMINAL)
        bTerminalID 13
        wTerminalType 0x0201 Microphone
        bAssocTerminal 0
        bNrChannels 1
        wChannelConfig 0x0001
          Left Front (L)
        iChannelNames 0
        iTerminal 0
      AudioControl Interface Descriptor:
        bLength 9
        bDescriptorType 36
        bDescriptorSubtype 6 (FEATURE_UNIT)
        bUnitID 6
        bSourceID 13
        bControlSize 1
        bmaControls( 0) 0x03
          Mute
          Volume
        bmaControls( 1) 0x00
        iFeature 0
      AudioControl Interface Descriptor:
        bLength 12
        bDescriptorType 36
        bDescriptorSubtype 2 (INPUT_TERMINAL)
        bTerminalID 12
        wTerminalType 0x010...

I just did an 'apt-get update && apt-get upgrade' and now ekiga works for me, at least as far as the
echo test is concerned. I have pulse-audio configured, in ekiga audio-device setting is all set to
'Default'. This was with a normal headset, I still need to test my USB-headset and
then make a proper telephone call.
But looking good so far ...

Hi,

There many different issues here. I will stick to the first entry:
"when I make echo test ,the call gets disconnected immediately.
I use ubuntu 8.10."

For other issues, please open new bugs or we wont be able to solve this one properly. I will close this one if we can solve the issue above.

The number to call for the echo test is:

sip:<email address hidden>

Since Jaunty, Ekiga has a roster and it has the echo test directly available in it (Ekiga 3.2.0), just double-click on it.

Best regards,
Yannick

ஜெ.இரவிச்சந்திரன்

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I'm having this same problem in Karmic Koala. Signing in seems to work. When I try to call the echo service the call disconnects immiediately.

I don't think that this is an audio issue because even Skype works using its default settings.

I'm getting the same thing with Karmic - appears to be on-line but the echo service disconnects immediately.

Same here. I'm on Jaunty though. I didn't want to open another bug report unless someone tells me it's a different issue from the original 8.10 report.

Here are my details:
Ubuntu 9.04
Ekiga 3.2.0

During initial setup of Ekiga I went through the configuration wizard without setting up the call out account and using an old sip account. It registered successfully with ekiga.net but when I try the echo test (from the default local roster) it tries to connect but then I get "call completed" immediately in the status of the softphone.

I tried using a new ekiga.net account with the same results.

I did a "sudo aptitude purge ekiga", "sudo aptitude update", "sudo aptitude ugprade" and then reinstalled with "sudo aptitude install ekiga". configured the same two accounts and still no echo test.

I tried calling other sip accounts and nothing happens.

Your friend, <email address hidden>, has sent you the following Google Gadget.

See "GMail" on your Google homepage »

I have this bug on a Eee PC 1005 HA,
not on my desktop pc (both are karmic)

Playing with padevchooser didn't fix is,
cheese and audiorecording app work,
but not ekiga,

ekiga:
registers, but calls are immediately completed, thus not being able to call

I completely removed ekiga and then compiled and installed these packages: PTLIB 2.6.5, OPAL 3.6.6, Ekiga 3.2.6. Ekiga still hangs up immediately after trying to make a test call.

Hello,

about the "echo test":

see my post (#6) in

https://bugs.launchpad.net/ubuntu/+source/ekiga/+bug/430704

maybe it will help you.

--kapetr

Same problem: trying to call Echo test hangs up immediately. Suggestion of disabling some codecs in comment 18 doesn't help anything. I'm also affected by bug #112948 (ekiga+pulseaudio not working), maybe there is a connection? Though this problem persists if I kill pulseaudio, and other audio apps work fine.

Ubuntu 9.10, Ekiga 3.2.5, snd_hda_intel driver
soundcard (according to lspci): Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)

Hi,

We have a patch wich modify the network part of the audio and video streams when behind a NAT, this patch might solve the issue. Would you be kind enough to test it?

Get Ekiga 3.2.6 for Karmic with this patch here (same code as Ekiga 3.2.6 with just the patch which is a small one):
https://launchpad.net/~sevmek/+archive/ppa

Best regards,
Yannick

I tried Yannicks patch. Calling the echo test now connects and I see the video of myself, but sound still doesn't work as per bug #112948.

Hi somejan,

Good to hear there is some improvement. To help us understand were is the issue now, please provide a debug output:
http://wiki.ekiga.org/index.php/Debugging_Ekiga#How_to_get_a_debug_output
and attach the resulting file here please.

Best regards,
Yannick

Oops, I just read your reference to bug #112948 ... There is a pulse audio plugin in Ekiga trunk but nothing I can backport easily to 3.2.6 :/ Hopefully Ubuntu 10.04 will have a better pulse/ekiga interaction....

I have attached my debugging information. I haven't been able to apply the patch because I'm running Lucid so I'm getting a 404 error when running apt-get update.

@Again617,

Hi, I've built a package for Lucid (and Jaunty too) in the same repo:
https://launchpad.net/~sevmek/+archive/ppa

Please, give it a try.

Best regards,
Yannick

Ok, I have tried it again with the same results.

I have attached my debugging information same as last time. I opened Ekiga with ekiga -4 2>output.txt, signed in, attempted to call echo test twice and then quit.

@Again617,

In your case, the issue is with the REGISTER process: Ekiga fails to register to Ekiga.NET, consequently the attempt to call the echo test is refused (that's an Ekiga.NET policy, there's nothing wrong with it).

The relevant part in the log is:

2010/04/19 10:56:11.535 0:08.445 Pool:0xb733cb70 SIP REGISTER transaction id=z9hG4bK2a1269be-394a-df11-8298-00265e153a08 completed.
2010/04/19 10:56:11.537 0:08.446 Opal Liste...0xb73beb70 Opal Transport clean up on termination
2010/04/19 10:56:11.538 0:08.447 Opal Liste...0xb73beb70 Opal Transport Close
2010/04/19 10:56:11.539 0:08.448 Pool:0xb733cb70 OpalUDP Setting interface to 192.168.0.111%eth1
2010/04/19 10:56:11.540 0:08.450 Pool:0xb733cb70 SIP Received Authentication Required response
2010/04/19 10:56:11.542 0:08.451 Pool:0xb733cb70 SIP Found auth info for realm ekiga.net
2010/04/19 10:56:11.543 0:08.453 Pool:0xb733cb70 SIP Authentication already performed using current credentials, not trying again.

This is wrong as the REGISTER is not completed: the authentication process is not finished yet (lacks 1 more step). I'll push it upstream.

Thank you.

Best regards,
Yannick

Okay, thanks, Let me know if there is anything else that I can do.

@Again617:

The root of your issue is:

There is no user "david.j.w" in Ekiga.NET

Please check the mail you received when you asked an account at Ekiga.NET, or create a new one:
https://www.ekiga.net/index.php?page=register

Best regards,
Yannick

Please help me to close this bug:
Who is still have the issue "Cannot connect to echo test" ?

Best regards,
Yannick

@Again617:

You have 2 accounts:
<email address hidden>
and
<email address hidden>

I have more accounts than that. I have had trouble in the past signing in, and creating a new account would seem to work for a little while. But that's a whole different issue. Echo test now works for me.

I feel silly that this entire time I have had such an easy to solve problem. Can I suggest that we have an obvious error message when a call fails? Possibly a popup window saying "User <username> is not registered. Please ensure username and password are correct." Should I create a new bug to discuss this in?

@Again617,

Indeed, that would be a nice enhancement, please report directly upstream:
https://bugzilla.gnome.org/enter_bug.cgi?product=ekiga

Best regards,
Yannick

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