Can't login to Facebook chat - disconnected - authentication failed

Bug #1322673 reported by timor
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I can't connect to facebook chat from Empathy - after connecting for about 10 seconds facebook returns error: Disconnected - authentication failed (it's translation from Polish: Rozłączony - uwierzytelnianie się nie powiodło)

My versions:
Ubuntu 13.10 with
$ dpkg -l | grep empathy
ii empathy 3.8.4-1ubuntu2 amd64 GNOME multi-protocol chat and call client
ii empathy-common 3.8.4-1ubuntu2 all GNOME multi-protocol chat and call client (common files)

I have same issue on Ubuntu 14.04 on another computer.

timor (timor)
summary: - Can't login to Facebook chat - disconnected - authentication did not
- complete
+ Can't login to Facebook chat - disconnected - authentication failed
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in empathy (Ubuntu):
status: New → Confirmed
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.