preview pane hangs

Status changed to 'Confirmed' because the bug affects multiple users.

This happens to me several times a day. When viewing the preview of the large the display freezes and trying to scroll, the preview will be corrupted. Restarting evolution resets the pane until a large mail is previewed again.

I've opened bug 999732 for my issue as apport-collect asked me to open a new bug.

There's another bug about this particular issue, they need to be de-duplicated. I'll look for it soon :)

This is happening for me as well. On three different devices (all 12.04). Only happens on long messages.

These messages typically have been group discussions with multiple replies. The norm here is showing previous emails in the thread with "<" on each line of the previous thread. I got to thinking about this and the response I found from an Evolution developer saying this is related to gtkHTML.

I configured evolution (edit->preferences->mail preferences->html messages) to use Plain text mode by selecting the option to "Show suppressed HTML parts as attachments" and HTML Mode as "Only ever show plain text".

Now I can't replicate the problem. HTML portions of inbound email are now attachments, which I can choose to view inline (handy because get a fair amount of email that is only html).

I think gtkHTML is getting blown away by what it thinks is an enormous amount of html open tags and no closing ones. But that is just a hunch, I did not try to verify it.