Firefox jittery, sometimes missing keystrokes and not smoothly scrolling

Bug #476995 reported by Matthew Holtz
36
This bug affects 7 people
Affects Status Importance Assigned to Milestone
firefox-3.5 (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.5

I know this is a bug because I did not experience the problem in 8.10 or 9.04. Only when I upgraded to 9.10 do I get this problem.

The problem is that Firefox 3.5 in 9.10 seems to respond poorly overall. Once or twice a second there are noticable "lags" during which keyboard input may be ignored. This happens most often if I am typing in the address bar, although it also happens in my google search bar or other text entry fields.

This problem does seem unique to Firefox. Other applications do not experience it.

This is a frustrating problem because I am a fast typist and when I frequently open a new tab (Ctrl-T), jump to the address bar (Ctrl-D), then type a URL. Almost every time one or more characters will be missed. I can verify this is happening by simply holding the "a" key in the address bar. There are brief freezes as the "a"'s are printed, and some are lost.

This is one of those "1000 papercut" type issues, but it simply should not happen in 2009 with the latest software. Software should feel responsive. Let me know if you need any more information.

ProblemType: Bug
Architecture: i386
Date: Fri Nov 6 17:15:42 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: firefox 3.5.3+build1+nobinonly-0ubuntu6
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, user)
 LANG=ja_JP.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: firefox-3.5
Uname: Linux 2.6.31-14-generic i686

Revision history for this message
Matthew Holtz (matthew-holtz) wrote :
Revision history for this message
Matthew Holtz (matthew-holtz) wrote :

Other items I forgot to mention in the first post:

As I mentioned in the header, this problem also causes non-smooth scrolling.

Another symptom is that new tabs have a noticable delay before opening. Also, I don't know if it's related, but several days ago my computer hard locked while watching an embedded flash video. All this performance degradation almost makes me want to use a different web browser.

Revision history for this message
Richard Carter (ricket) wrote :

I have been noticing Firefox also missing some of my keystrokes lately, mainly when I'm typing in the URL or search bar (for example, this entry in this textbox did not have any missed keystrokes, but as I was typing in the google search bar to find this bug, it did miss a couple letters).

I have a modern system - Core 2 Duo 2ghz, 2gb RAM, hardly doing anything else in the background. I don't see a reason for this to be happening.

Revision history for this message
Wyvern (scarlet-wyvern) wrote :

I have this exact same issue.

Once or twice every second or so, a keystroke will be lost.

Restarting Firefox temporarily solves the issue, but it always come back. It seems to get worse the longer Firefox is open.

All of this with Firefox only using 5% CPU.

Man, typing this message alone was tedious and taxing. This bug is really starting to get unbearable.

Revision history for this message
Nicodemus (noah-gourlie) wrote :

Just wanted to echo previous posters: Firefox has been dropping keystrokes since I upgraded to Ubuntu 9.10 and Firefox 3.5. It is especially problematic when entering URLs in the address field and has been a noticeable detriment to my productivity.

Revision history for this message
Briar Dew (bweir-math) wrote :

I've also experienced dropped keystrokes. I'm not sure why, but the keystroke dropping and unresponsiveness appears to be correlated with Flash either not responding or getting sluggish.

I also use the acrobat viewer plugin, which has shown a noticeable decrease in its stability, usability, etc. with newer versions. It shows little yellow boxes with no content on the screen (they go away if you click somewhere). The page scrolling is choppy, and often results in the remainder of the page not being rendered (fixed if you skip a page ahead, then back). Like above, I have no idea if any of these issues are related, but they tend to happen at the same time.

Revision history for this message
Andy Ortlieb (andyortlieb) wrote :

This has been hurting my experience for almost a year now, on two separate computers that aren't similar (notebook & desktop). Specifically, I mostly experience the problem when typing in the address bar, which is quite noticeable as I often end up going to gogle.com or goole.com. I don't have much else to add, besides further confirmation of the problem.

Revision history for this message
psylem (subnetjet) wrote :

I'm on 10.04 with firefox 3.6.12 and it's only the URL bar that is dropping keystrokes. I notice this rarely (like one every couple of days). Only happens to me in firefox and only the URL bar.

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