corrupt graphics during startup

Bug #1866655 reported by Clinton H
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

1) Ubuntu 19.10
2) 73
3) No corrupt graphics during Firefox startup.
4) There are corrupt graphics during Firefox startup. Firefox was maximized before I closed it. When I start Firefox, it switches from minimize to maximized.
---
ProblemType: Bug
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu8.8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: htpc 1657 F.... pulseaudio
 /dev/snd/pcmC0D0p: htpc 1657 F...m pulseaudio
 /dev/snd/controlC1: htpc 1657 F.... pulseaudio
BuildID: 20200403170909
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:736
DefaultProfileThemes: extensions.sqlite corrupt or missing
DistroRelease: Ubuntu 19.10
ForcedLayersAccel: False
InstallationDate: Installed on 2019-10-28 (200 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
IpRoute:
 default via 192.168.0.1 dev enp3s0 proto dhcp metric 100
 10.0.3.0/24 dev lxcbr0 proto kernel scope link src 10.0.3.1 linkdown
 169.254.0.0/16 dev enp3s0 scope link metric 1000
 192.168.0.0/24 dev enp3s0 proto kernel scope link src 192.168.0.188 metric 100
NonfreeKernelModules: talpa_vfshook talpa_pedconnector talpa_pedevice talpa_vcdevice talpa_core talpa_linux talpa_syscallhook
Package: firefox 75.0+build3-0ubuntu0.19.10.1
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profile0Extensions: extensions.sqlite corrupt or missing
Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile0Locales: extensions.sqlite corrupt or missing
Profile0PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:736
Profile0PrefSources: prefs.js
Profile0Themes: extensions.sqlite corrupt or missing
Profile2Extensions: extensions.sqlite corrupt or missing
Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile2Locales: extensions.sqlite corrupt or missing
Profile2PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:736
Profile2PrefSources: prefs.js
Profile2Themes: extensions.sqlite corrupt or missing
Profiles:
 Profile1 (Default) - LastVersion=None/None (Out of date)
 Profile0 - LastVersion=75.0/20200403170909 (In use)
 Profile2 - LastVersion=70.0.1/20191030021342 (Out of date)
RunningIncompatibleAddons: False
Tags: wayland-session eoan
Uname: Linux 5.6.0-994-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/13/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F6b
dmi.board.name: GA-MA780G-UD3H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF6b:bd07/13/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-MA780G-UD3H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-MA780G-UD3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-MA780G-UD3H
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Clinton H (49studebaker) wrote :
description: updated
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. It looks rather an issue with the desktop rendering than with firefox

Could you provide those informations

- a journalctl -b 0 log from a session where you got the issue?
- what session do you use? the Ubuntu one?
- did you do any change to the desktop icons configuration?

Changed in firefox (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Clinton H (49studebaker) wrote :

"- a journalctl -b 0 log from a session where you got the issue?"
where do I find this?

"- what session do you use? the Ubuntu one?"
I am using Ubuntu on Wayland.

"- did you do any change to the desktop icons configuration?"
no.

description: updated
Revision history for this message
Clinton H (49studebaker) wrote :

This problem does not occur with Nautilus or Rhythmbox.

Revision history for this message
Olivier Tilloy (osomon) wrote :

To follow up on Sébastien's requirements, when you reproduce the issue, please run the following command in a terminal, and attach the resulting file (journal.log in your home directory) here:

    journalctl -b 0 > ~/journal.log

(you can safely delete that file once attached).

Revision history for this message
Clinton H (49studebaker) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Olivier Tilloy (osomon) wrote :

This report was left to expire without further action on our part, sorry about that. Could you please run the following command in a terminal, to attach additional debugging information to the bug?

    apport-collect 1866655

Thanks in advance.

Changed in firefox (Ubuntu):
status: Expired → Incomplete
Revision history for this message
Clinton H (49studebaker) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected eoan wayland-session
description: updated
Revision history for this message
Clinton H (49studebaker) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Clinton H (49studebaker) wrote : Dependencies.txt

apport information

Revision history for this message
Clinton H (49studebaker) wrote : IpAddr.txt

apport information

Revision history for this message
Clinton H (49studebaker) wrote : Lspci.txt

apport information

Revision history for this message
Clinton H (49studebaker) wrote : PciNetwork.txt

apport information

Revision history for this message
Clinton H (49studebaker) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Clinton H (49studebaker) wrote : Profile0Prefs.txt

apport information

Revision history for this message
Clinton H (49studebaker) wrote : Profile2Prefs.txt

apport information

Revision history for this message
Clinton H (49studebaker) wrote : PulseList.txt

apport information

Changed in firefox (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Olivier Tilloy (osomon) wrote :

Is the problem still reliably happening with the latest updates installed?

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