Activity log for bug #1845362

Date Who What changed Old value New value Message
2019-09-25 17:42:54 Paul White bug added bug
2019-09-25 17:54:26 Apport retracing service bug added subscriber Crash bug triagers for Ubuntu packages
2019-09-25 17:54:29 Apport retracing service attachment added Stacktrace.txt https://bugs.launchpad.net/bugs/1845362/+attachment/5291233/+files/Stacktrace.txt
2019-09-25 17:54:30 Apport retracing service attachment added StacktraceSource.txt https://bugs.launchpad.net/bugs/1845362/+attachment/5291234/+files/StacktraceSource.txt
2019-09-25 17:54:32 Apport retracing service attachment added ThreadStacktrace.txt https://bugs.launchpad.net/bugs/1845362/+attachment/5291235/+files/ThreadStacktrace.txt
2019-09-25 17:54:34 Apport retracing service attachment removed CoreDump.gz https://bugs.launchpad.net/bugs/1845362/+attachment/5291208/+files/CoreDump.gz
2019-09-25 17:54:35 Apport retracing service gnome-font-viewer (Ubuntu): importance Undecided Medium
2019-09-25 17:54:37 Apport retracing service tags amd64 apport-crash eoan need-amd64-retrace amd64 apport-crash eoan
2019-09-25 18:00:05 Ubuntu QA Website tags amd64 apport-crash eoan amd64 apport-crash eoan iso-testing
2019-09-25 18:46:09 Paul White information type Private Public
2019-09-26 09:27:15 Paul White description Reproducible crash or freezing of application during ISO testing. Application will crash if there is an attempt to close it or scroll through fonts. Sometimes fonts are never displayed and application freezes. On one occasion my laptop was rendered unusable when Firefox was launched while trying to report the crash to Launchpad. ProblemType: Crash DistroRelease: Ubuntu 19.10 Package: gnome-font-viewer 3.34.0-1 ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8 Uname: Linux 5.3.0-10-generic x86_64 ApportVersion: 2.20.11-0ubuntu7 Architecture: amd64 CasperVersion: 1.416 CurrentDesktop: XFCE Date: Wed Sep 25 17:34:17 2019 ExecutablePath: /usr/bin/gnome-font-viewer LiveMediaBuild: Xubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190925) ProcCmdline: gnome-font-viewer ProcEnviron: LANGUAGE=en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=C.UTF-8 SHELL=/bin/bash Signal: 5 SourcePackage: gnome-font-viewer StacktraceTop: ?? () from /lib/x86_64-linux-gnu/libX11.so.6 ?? () from /lib/x86_64-linux-gnu/libX11.so.6 _XEventsQueued () from /lib/x86_64-linux-gnu/libX11.so.6 XPending () from /lib/x86_64-linux-gnu/libX11.so.6 ?? () from /lib/x86_64-linux-gnu/libgdk-3.so.0 Title: gnome-font-viewer crashed with signal 5 in _XEventsQueued() UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo separator: Reproducible crash (tested on Ubuntu and Xubuntu) or freezing of application during ISO testing of a live-session. Application will crash if there is an attempt to close it or scroll through fonts. On one occasion my laptop was rendered unusable when Firefox was launched while trying to report the crash to Launchpad. After the bug report has been sent gnome-font-viewer will freeze when automatically restarted. No fonts are displayed. ProblemType: Crash DistroRelease: Ubuntu 19.10 Package: gnome-font-viewer 3.34.0-1 ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8 Uname: Linux 5.3.0-10-generic x86_64 ApportVersion: 2.20.11-0ubuntu7 Architecture: amd64 CasperVersion: 1.416 CurrentDesktop: XFCE Date: Wed Sep 25 17:34:17 2019 ExecutablePath: /usr/bin/gnome-font-viewer LiveMediaBuild: Xubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190925) ProcCmdline: gnome-font-viewer ProcEnviron:  LANGUAGE=en  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=C.UTF-8  SHELL=/bin/bash Signal: 5 SourcePackage: gnome-font-viewer StacktraceTop:  ?? () from /lib/x86_64-linux-gnu/libX11.so.6  ?? () from /lib/x86_64-linux-gnu/libX11.so.6  _XEventsQueued () from /lib/x86_64-linux-gnu/libX11.so.6  XPending () from /lib/x86_64-linux-gnu/libX11.so.6  ?? () from /lib/x86_64-linux-gnu/libgdk-3.so.0 Title: gnome-font-viewer crashed with signal 5 in _XEventsQueued() UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo separator:
2019-10-15 22:25:00 Launchpad Janitor gnome-font-viewer (Ubuntu): status New Confirmed
2019-12-27 01:56:30 Paul White description Reproducible crash (tested on Ubuntu and Xubuntu) or freezing of application during ISO testing of a live-session. Application will crash if there is an attempt to close it or scroll through fonts. On one occasion my laptop was rendered unusable when Firefox was launched while trying to report the crash to Launchpad. After the bug report has been sent gnome-font-viewer will freeze when automatically restarted. No fonts are displayed. ProblemType: Crash DistroRelease: Ubuntu 19.10 Package: gnome-font-viewer 3.34.0-1 ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8 Uname: Linux 5.3.0-10-generic x86_64 ApportVersion: 2.20.11-0ubuntu7 Architecture: amd64 CasperVersion: 1.416 CurrentDesktop: XFCE Date: Wed Sep 25 17:34:17 2019 ExecutablePath: /usr/bin/gnome-font-viewer LiveMediaBuild: Xubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190925) ProcCmdline: gnome-font-viewer ProcEnviron:  LANGUAGE=en  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=C.UTF-8  SHELL=/bin/bash Signal: 5 SourcePackage: gnome-font-viewer StacktraceTop:  ?? () from /lib/x86_64-linux-gnu/libX11.so.6  ?? () from /lib/x86_64-linux-gnu/libX11.so.6  _XEventsQueued () from /lib/x86_64-linux-gnu/libX11.so.6  XPending () from /lib/x86_64-linux-gnu/libX11.so.6  ?? () from /lib/x86_64-linux-gnu/libgdk-3.so.0 Title: gnome-font-viewer crashed with signal 5 in _XEventsQueued() UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo separator: Reproducible crash (tested on Ubuntu and Xubuntu) or freezing of application during ISO testing of a live-session. Application will crash if there is an attempt to close it or scroll through fonts. On one occasion my laptop was rendered unusable when Firefox was launched while trying to report the crash to Launchpad. After the bug report has been sent gnome-font-viewer will freeze when automatically restarted. No fonts are displayed. Work around ----------- gnome-font-viewer appears to start correctly when started from the command line. Subsequent attempts to start the program will succeed if started from the dock or the Application Overview. ProblemType: Crash DistroRelease: Ubuntu 19.10 Package: gnome-font-viewer 3.34.0-1 ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8 Uname: Linux 5.3.0-10-generic x86_64 ApportVersion: 2.20.11-0ubuntu7 Architecture: amd64 CasperVersion: 1.416 CurrentDesktop: XFCE Date: Wed Sep 25 17:34:17 2019 ExecutablePath: /usr/bin/gnome-font-viewer LiveMediaBuild: Xubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190925) ProcCmdline: gnome-font-viewer ProcEnviron:  LANGUAGE=en  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=C.UTF-8  SHELL=/bin/bash Signal: 5 SourcePackage: gnome-font-viewer StacktraceTop:  ?? () from /lib/x86_64-linux-gnu/libX11.so.6  ?? () from /lib/x86_64-linux-gnu/libX11.so.6  _XEventsQueued () from /lib/x86_64-linux-gnu/libX11.so.6  XPending () from /lib/x86_64-linux-gnu/libX11.so.6  ?? () from /lib/x86_64-linux-gnu/libgdk-3.so.0 Title: gnome-font-viewer crashed with signal 5 in _XEventsQueued() UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo separator:
2019-12-27 01:57:14 Paul White tags amd64 apport-crash eoan iso-testing amd64 apport-crash eoan focal iso-testing
2019-12-27 02:05:24 Paul White description Reproducible crash (tested on Ubuntu and Xubuntu) or freezing of application during ISO testing of a live-session. Application will crash if there is an attempt to close it or scroll through fonts. On one occasion my laptop was rendered unusable when Firefox was launched while trying to report the crash to Launchpad. After the bug report has been sent gnome-font-viewer will freeze when automatically restarted. No fonts are displayed. Work around ----------- gnome-font-viewer appears to start correctly when started from the command line. Subsequent attempts to start the program will succeed if started from the dock or the Application Overview. ProblemType: Crash DistroRelease: Ubuntu 19.10 Package: gnome-font-viewer 3.34.0-1 ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8 Uname: Linux 5.3.0-10-generic x86_64 ApportVersion: 2.20.11-0ubuntu7 Architecture: amd64 CasperVersion: 1.416 CurrentDesktop: XFCE Date: Wed Sep 25 17:34:17 2019 ExecutablePath: /usr/bin/gnome-font-viewer LiveMediaBuild: Xubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190925) ProcCmdline: gnome-font-viewer ProcEnviron:  LANGUAGE=en  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=C.UTF-8  SHELL=/bin/bash Signal: 5 SourcePackage: gnome-font-viewer StacktraceTop:  ?? () from /lib/x86_64-linux-gnu/libX11.so.6  ?? () from /lib/x86_64-linux-gnu/libX11.so.6  _XEventsQueued () from /lib/x86_64-linux-gnu/libX11.so.6  XPending () from /lib/x86_64-linux-gnu/libX11.so.6  ?? () from /lib/x86_64-linux-gnu/libgdk-3.so.0 Title: gnome-font-viewer crashed with signal 5 in _XEventsQueued() UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo separator: Reproducible crash (tested on Ubuntu and Xubuntu) or freezing of application during ISO testing of a live-session. Application will crash if there is an attempt to close it or scroll through fonts. On one occasion my laptop was rendered unusable when Firefox was launched while trying to report the crash to Launchpad. After the bug report has been sent gnome-font-viewer will freeze when automatically restarted. No fonts are displayed. Work around ----------- gnome-font-viewer appears to start correctly when started from the command line of my Ubuntu 20.04 installation. Then subsequent attempts to start the program succeed when started from the dock or the Application Overview. I have found that this work around wasn't necessary when using Xubuntu 20.04. ProblemType: Crash DistroRelease: Ubuntu 19.10 Package: gnome-font-viewer 3.34.0-1 ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8 Uname: Linux 5.3.0-10-generic x86_64 ApportVersion: 2.20.11-0ubuntu7 Architecture: amd64 CasperVersion: 1.416 CurrentDesktop: XFCE Date: Wed Sep 25 17:34:17 2019 ExecutablePath: /usr/bin/gnome-font-viewer LiveMediaBuild: Xubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190925) ProcCmdline: gnome-font-viewer ProcEnviron:  LANGUAGE=en  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=C.UTF-8  SHELL=/bin/bash Signal: 5 SourcePackage: gnome-font-viewer StacktraceTop:  ?? () from /lib/x86_64-linux-gnu/libX11.so.6  ?? () from /lib/x86_64-linux-gnu/libX11.so.6  _XEventsQueued () from /lib/x86_64-linux-gnu/libX11.so.6  XPending () from /lib/x86_64-linux-gnu/libX11.so.6  ?? () from /lib/x86_64-linux-gnu/libgdk-3.so.0 Title: gnome-font-viewer crashed with signal 5 in _XEventsQueued() UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo separator:
2020-05-17 01:29:22 Nate bug added subscriber Nate
2020-05-18 09:45:22 Sebastien Bacher gnome-font-viewer (Ubuntu): importance Medium High
2020-05-18 09:45:33 Sebastien Bacher bug watch added https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=945780
2020-05-18 09:45:33 Sebastien Bacher bug task added gnome-font-viewer (Debian)
2020-05-18 10:11:12 Bug Watch Updater gnome-font-viewer (Debian): status Unknown New
2020-06-16 11:09:33 rhhoek bug added subscriber rhhoek
2020-09-05 20:51:30 Harm van Bakel bug added subscriber Harm van Bakel
2020-12-27 16:21:02 Saptarshi Roy bug added subscriber Saptarshi Roy
2021-09-23 14:29:39 Brian Murray tags amd64 apport-crash eoan focal iso-testing amd64 apport-crash eoan focal iso-testing rls-ii-incoming
2021-09-28 14:06:35 Sebastien Bacher tags amd64 apport-crash eoan focal iso-testing rls-ii-incoming amd64 apport-crash eoan focal iso-testing rls-ii-notfixing
2021-09-28 16:02:17 Brian Murray bug added subscriber Brian Murray
2022-03-30 10:32:18 Sean Davis tags amd64 apport-crash eoan focal iso-testing rls-ii-notfixing amd64 apport-crash eoan focal iso-testing jammy rls-ii-notfixing
2022-03-30 11:06:33 Sean Davis gnome-font-viewer (Ubuntu): importance High Low
2022-09-29 19:25:45 Sean Davis gnome-font-viewer (Ubuntu): status Confirmed Fix Released