Gnome initial setup freezes after clicking NEXT

Bug #1871953 reported by Seija K.
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-initial-setup (Ubuntu)

Bug Description

This happens after setting up my ubuntu-single-sign-on in initial setup, after boot.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-initial-setup 3.36.0-1ubuntu4
ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
Uname: Linux 5.4.0-21-generic x86_64
ApportVersion: 2.20.11-0ubuntu22
Architecture: amd64
Date: Thu Apr 9 18:04:50 2020
InstallationDate: Installed on 2020-04-09 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402)
 PATH=(custom, no user)
SourcePackage: gnome-initial-setup
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Seija K. (rose128) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report, from the log

gnome-initial-s[2458]: Failed to get featured snaps: Failed to read from snapd: Error receiving data: Connection reset by peer
gnome-initial-s[2458]: Error logging in snapd: invalid credentials (snapd-error-quark, 5)

looks like something is wrong on the snapd side as well, even if the UI should handle that case better

Changed in gnome-initial-setup (Ubuntu):
importance: Undecided → Low
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