black screen white pointer
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gnome-screenshot (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
gnome-screenshot by dash results in spinning cursor and then nothing
gnome-screenshot by commandline ...results in black screen with white pointer and nothing else. Have to alt-f1 to log into a new shell to find & kill gnome-screenshot process which gets unity back.
once i kill the process further instances of gnome-screenshot work fine.
errors in the meanwhile:
Error creating proxy: GDBus.Error:
desktop environment: unity 7.5.0+17.
xorg : 1:7.7+16ubuntu3
ubuntu: 17.04 zesty
Linux eva1 4.10.0-21-generic #23-Ubuntu SMP Fri Apr 28 16:14:22 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
*-display
bus info: pci@0000:00:02.0
width: 64 bits
clock: 33MHz
ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: gnome-screenshot 3.22.0-1ubuntu1
ProcVersionSign
Uname: Linux 4.10.0-21-generic x86_64
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
CurrentDesktop: Unity:Unity7
Date: Tue May 30 19:48:41 2017
InstallationDate: Installed on 2017-04-18 (42 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
JournalErrors:
Error: command ['journalctl', '-b', '--priority=
Users in the 'systemd-journal' group can see all messages. Pass -q to
turn off this notice.
No journal files were opened due to insufficient permissions.
SourcePackage: gnome-screenshot
UpgradeStatus: No upgrade log present (probably fresh install)