gnome-terminal crashes on editing preferences

Bug #1401192 reported by Tamas Papp
26
This bug affects 3 people
Affects Status Importance Assigned to Milestone
gnome-terminal (Ubuntu)
Fix Released
Medium
Iain Lane

Bug Description

Edit -> Preferences -> Profile -> Default -> Edit

[ 829.863025] traps: gnome-terminal-[6746] general protection ip:4171de sp:7fff5db55b00 error:0 in gnome-terminal-server[400000+46000]

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: gnome-terminal 3.14.1-1ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
Uname: Linux 3.16.0-25-generic x86_64
ApportVersion: 2.14.7-0ubuntu10
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Dec 10 18:30:28 2014
InstallationDate: Installed on 2013-03-23 (627 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130321)
SourcePackage: gnome-terminal
UpgradeStatus: Upgraded to vivid on 2013-05-03 (585 days ago)

Revision history for this message
Tamas Papp (tomposmiko) wrote :
Revision history for this message
Tamas Papp (tomposmiko) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Tamas Papp, thank you for reporting this bug and helping make Ubuntu better. The issue you are reporting is an upstream one. Could you please report this problem to them via https://bugzilla.gnome.org/enter_bug.cgi?product=gnome-terminal :
Component: general
Version: 3.14.x
Severity: Critical
OS: Linux

Please provide a direct URL to your report once you have made it so that it may be tracked.

Thank you for your understanding.

Changed in gnome-terminal (Ubuntu):
importance: Undecided → Medium
status: New → Triaged
Revision history for this message
Tamas Papp (tomposmiko) wrote :
Revision history for this message
Tamas Papp (tomposmiko) wrote :

https://wiki.gnome.org/Apps/Terminal/ReportingBugs

"If you're a developer of GNOME Terminal, VTE, or GNOME in general, you can file the bug in GNOME's bugzilla. In all other cases, you should file the bug against your Linux distribution's bug tracker; see here for a list of distribution bug trackers. The distribution bug triagers will then gather all the necessary information and confirmation before forwarding the bug to our bugzilla, if necessary."

https://bugzilla.gnome.org/show_bug.cgi?id=741364#c2

"Bug wasn't ripe for upstreaming; it's missing a backtrace, for example. See
https://wiki.gnome.org/Apps/Terminal/ReportingBugs for more information."

I see, that you reported this as downstream issue but I am afraid that due to above reason they won't care about that report.
They ask for debug packages and strackstrace, but I cannot provide that.

Revision history for this message
Egmont Koblinger (egmont-gmail) wrote :

> but I am afraid that due to above reason they won't care about that report

Rest assured, it's not that we don't care, it's that we couldn't reproduce on our systems and have absolutely no clue what could be the problem. Chances are it's some problem with some other component of Vivid that is still unstable.

Purely out of curiosity: "Upgraded to vivid on 2013-05-03 (585 days ago)" - wat?

Revision history for this message
Tamas Papp (tomposmiko) wrote :

I don't want to be rude.
By 'not caring' I mean they will not step forward until a complete report is available here. Exactly because it might be distro specific.

> Upgraded to vivid on 2013-05-03 (585 days ago)

I have seen that too:)
Is must be another bug in apport I guess:)

penalvch (penalvch)
tags: added: regression-release
penalvch (penalvch)
tags: added: fixed-upstream
Revision history for this message
Iain Lane (laney) wrote :

It was a bug in our patch to re-add transparency support - thanks to rishi for pointing me at this bug; fixing now.

Changed in gnome-terminal (Ubuntu):
status: Triaged → In Progress
assignee: nobody → Iain Lane (laney)
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package gnome-terminal - 3.14.2-0ubuntu1

---------------
gnome-terminal (3.14.2-0ubuntu1) vivid; urgency=medium

  * Pass the terminal window in all code paths that launch the profile editor,
    to avoid dereferencing the wrong thing. (LP: #1401192)
  * New upstream translation release.
 -- Iain Lane <email address hidden> Mon, 15 Dec 2014 17:00:27 +0000

Changed in gnome-terminal (Ubuntu):
status: In Progress → Fix Released
Revision history for this message
pumpkinbeer (d....) wrote :

I am still seeing this bug running gnome-terminal 3.14.2-0ubuntu3.

dmesg ( 2 different times starting and crashing )
[ 63.630087] gnome-terminal-[2579]: segfault at 70 ip 0000000000427844 sp 00007ffd586a7358 error 4 in gnome-terminal-server[400000+46000]
[ 798.391293] traps: gnome-terminal-[2689] general protection ip:4171de sp:7ffc29e7dd00 error:0 in gnome-terminal-server[400000+46000]

uname -a
Linux **** 3.19.0-33-generic #38-Ubuntu SMP Fri Nov 6 18:18:12 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=15.04
DISTRIB_CODENAME=vivid

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