gnucash hangs while saving data

Bug #1747262 reported by Cliff Carson
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnucash (Ubuntu)
New
Undecided
Unassigned

Bug Description

New install of Ubuntu 18.04 and installed gnucash via snap. The ubuntu-bug indicates that gnucash is not install but here is the snap list to indicate that it is.

Name Version Rev Developer Notes
asunder-casept 2.8.1 1 casept -
chromium 64.0.3282.119 223 canonical -
clementine 1.3.1.26+git 6 ldsdevunofficial -
core 16-2.30 3887 canonical core
ghex-udt 1 1 canonical -
gimp 2.8.22 30 snapcrafters -
gnome-3-26-1604 3.26.0 27 canonical -
gnome-easytag 2.4.3-3 11 jz -
gnucash-jz 2.6.19 11 jz -
okular 16.12.3 3 kde -
sqlitebrowser-casept 3.9.1 2 casept -
vlc 3.0.0-rc8 131 videolan -

Initially the fresh snap install did not start so had to run these snap commands
  snap install gnome-3-26-1604
  snap connect gnucash-jz:gnome-3-26-1604 gnome-3-26-1604
After that gnucash started and appeared to run OK but when doing my first update and hitting the save button to save the data the gnucash process would hang. Had to kill the gnucash process.

Remove the gnucash-jz via snap and installed via apt version (2.6.18-1) of gnucash. Performed the same update to the data and was able to successfully save the data (no hang). Just to be certain removed gnucash via apt and install the snap version. Problem returned.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnucash (not installed)
ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
ApportVersion: 2.20.8-0ubuntu8
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Feb 4 08:56:55 2018
InstallationDate: Installed on 2018-02-03 (0 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180202)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnucash
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Cliff Carson (ccarson1) wrote :
Revision history for this message
Karl Schindler (k-schindler) wrote :

confirmed, same problem here

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